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Schumacher Volkswagen of West Palm Beach - Service Center

West Palm Beach, FL

4.7
137 Reviews
Call Service Center (844) 801-2189

137 Reviews of Schumacher Volkswagen of West Palm Beach - Service Center

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October 27, 2023

Shumacker and Volkswagen auto repair and parts service has been very efficient and curtious. Always explaining the required steps to complete the repair. More

by humbled2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Skoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian. Parts.
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Oct 30, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 22, 2023

He is so Rude and Unprofessional I agree with many of these comments . A family that can’t be trusted at all. I can go on and on. More

by Ternesha1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Delgreco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Ternesha, thank you for sharing your concerns. We have spoken and discussed your personal interaction with us. Schumacher Auto Group

September 22, 2023

Luis has always taken great care of me. Great asset to the dealership. The best! More

by stevepearl57
Recommend Dealer
Yes
Employees Worked With
Luis
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Sep 28, 2023 -

Schumacher Volkswagen of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review, we are glad you had a great experience.

July 13, 2023

Yes I am very happy and satisfied with the experience and work Luis was able explain to me was wrong with my car 🚙 and fixing he was very nice 👍 thank you More

by mirtacrespo1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jul 14, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

July 12, 2023

Had a major failure of the fuel system. After drop off had a great experience with my Service advisor Ovik. He always keeps me informed and updated about the progress with the car. Great Jo More

by Sergi Grytsiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ovick Kogosov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Hello Sergi, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

June 28, 2023

Always get great services, Ovik is the best in the service department. Very please with the services More

by layhelena
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ovick Kogosov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher VW of WPB. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

June 26, 2023

Great service by Donna and team in W Palm Beach, they were able to identify my issue and have me on my way quickly. More

by M
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donna Skoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with VW Service, WPB. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

June 15, 2023

Luis and Ovik were my Service Advisors. They listened, were very professional, attentive, and timely. More

by AVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service Advisor
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Jun 15, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

June 15, 2023

My appointment was for next day and they accommodated me the same day. Jay the service advisor was top notch professional. More

by tonyc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Hersey
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Jun 15, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

June 08, 2023

They provide great service. The staff is attentive and go out of their way to make you comfortable. I bought my car at this dealership and do all the service there. I would nev More

by joka1617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Goldstein
Report | Print
Jun 08, 2023 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

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