Donna Skoda
Donna Skoda at Schumacher Volkswagen of West Palm Beach
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Donna Skoda

Service Advisor

Schumacher Volkswagen of West Palm Beach

3031 Okeechobee Blvd A
West Palm Beach, FL 33409

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5.0
36 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

5.0

36 Reviews

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36 Reviews of Donna Skoda

April 14, 2024

Dealership Rating
Employee Rating

Jader was awesome in getting me a highly sought after car at an awesome deal! Asset to the Schumacher family! More

by Arnaudlafforgue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Jader was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

March 19, 2024

Dealership Rating
Employee Rating

Regular customer, I was assaulted by a driver in the drop off area, dealership didn't do anything, this is very unsafe. Occurred March 19th 2024 at 8:50 am Schumacher Volkswagen, West Palm Beach.​ More

by Gerry Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2024

Schumacher Volkswagen of West Palm Beach responded

Gerry, we are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better. Please contact our Customer Experience Management team directly at 561-253-6733.

March 09, 2024

Dealership Rating
Employee Rating

Schumacher service, in all areas, has been superior since purchasing my Altas a year ago. Volkswagen makes a great automobile. In fact, we purchased a new Arion a couple of months ago. Schumacher makes eve More

by billcollins9103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez , AJ Mahmoud

Mar 13, 2024

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

February 08, 2024

Dealership Rating
Employee Rating

Everything was fast and easy. From the moment I arrived at the dealer to finish the check-in. The car was fixed and returned before expected. Highly recommended! More

by lauraygabi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ovick Kogosov

Feb 08, 2024

Schumacher Volkswagen of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

October 26, 2023

Dealership Rating
Employee Rating

Shumacker and Volkswagen auto repair and parts service has been very efficient and curtious. Always explaining the required steps to complete the repair. More

by humbled2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian. Parts.

Oct 30, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 17, 2023

Dealership Rating
Employee Rating

Jared was awesome! Made it very easy to purchase my Tiguan! The process was pretty smooth. More

by T. Garcia-DaSilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

June 26, 2023

Dealership Rating
Employee Rating

Great service by Donna and team in W Palm Beach, they were able to identify my issue and have me on my way quickly. More

by M
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with VW Service, WPB. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

April 01, 2023

Dealership Rating
Employee Rating

Donna is a great advisor and it is always a pleasure to work with her to keep my Volkswagens running great shape! More

by Austinfr
Recommend Dealer
Yes
Apr 03, 2023

Schumacher Volkswagen of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

May 11, 2021

Dealership Rating
Employee Rating

Management and the repair department are a disaster. After six attempts to fix none functioning sensors on a 2019 Tiguan they still do not work. Management does not return phone calls, passes the buck a More

by Vanesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Maggie Burke, Jay Hersey

May 13, 2021

Schumacher Volkswagen of West Palm Beach responded

Vanesa, thank you for reaching out and sharing your comments.

May 07, 2021

Dealership Rating
Employee Rating

Not communicated well the total charges. I was at Not communicated well the total charges. I was at dealer for Oil change and after waiting two hour inform for leak. Thanks for providing Lyf More

by zaki.khan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ovick Kogosov , Maggie Burke, Jay Hersey

May 07, 2021

Schumacher Volkswagen of West Palm Beach responded

Thank you for your feedback. We are sorry that your experience at Volkswagen of West Palm Beach didn't quite match your expectations, if there is anything more you wish to discuss please email us at cs@schumacherauto.com.

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