Donna Skoda
Service Advisor
Schumacher Volkswagen of West Palm Beach
3031 Okeechobee Blvd A
West Palm Beach, FL 33409
Dealership Experience
24 yrs, 6 mos
Industry Experience
24 yrs, 6 mos
34 Reviews
Write a Review34 Reviews of Donna Skoda
March 09, 2024
Schumacher service, in all areas, has been superior since purchasing my Altas a year ago. Volkswagen makes a great automobile. In fact, we purchased a new Arion a couple of months ago. Schumacher makes eve purchasing my Altas a year ago. Volkswagen makes a great automobile. In fact, we purchased a new Arion a couple of months ago. Schumacher makes everything about purchasing a car, a pleasure. Thanks to the entire staff!! More
Other Employees Tagged: AJ Mahmoud, David Rodriguez
February 08, 2024
Everything was fast and easy. From the moment I arrived at the dealer to finish the check-in. The car was fixed and returned before expected. Highly recommended! From the moment I arrived at the dealer to finish the check-in. The car was fixed and returned before expected. Highly recommended! More
Other Employees Tagged: Ovick Kogosov
October 26, 2023
Shumacker and Volkswagen auto repair and parts service has been very efficient and curtious. Always explaining the required steps to complete the repair. has been very efficient and curtious. Always explaining the required steps to complete the repair. More
Other Employees Tagged: Julian. Parts.
September 17, 2023
Jared was awesome! Made it very easy to purchase my Tiguan! The process was pretty smooth. Made it very easy to purchase my Tiguan! The process was pretty smooth. More
Other Employees Tagged: Sal Delgreco, Terry Wong, Dmitry Gonchar, Jared Ragosta, AJ Mahmoud
May 11, 2021
Management and the repair department are a disaster. After six attempts to fix none functioning sensors on a 2019 Tiguan they still do not work. Management does not return phone calls, passes the buck a After six attempts to fix none functioning sensors on a 2019 Tiguan they still do not work. Management does not return phone calls, passes the buck and has otherwise wash their hands from the issue. Took the car for an oil change, and found out several weeks later that they never change the oil, only the sticker from the windshield. Run in the other direction from Schumacher, they do not deserve your business and is one of the worst companies I've ever had to deal with. More
Other Employees Tagged: Maggie Burke, Jay Hersey
May 07, 2021
Not communicated well the total charges. I was at Not communicated well the total charges. I was at dealer for Oil change and after waiting two hour inform for leak. Thanks for providing Lyf Not communicated well the total charges. I was at dealer for Oil change and after waiting two hour inform for leak. Thanks for providing Lyft service to drop me at home. More
Other Employees Tagged: Ovick Kogosov , Maggie Burke, Jay Hersey
December 12, 2020
Donna was amazing!! She is very personable and went out of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! More
June 03, 2020
Always professional I've only dealt with the Service department and they have always been courteous and professional. Can use a bit of a snack in the waiting area to g I've only dealt with the Service department and they have always been courteous and professional. Can use a bit of a snack in the waiting area to go with the very tasty coffee. More