Schumacher Volvo Cars of the Palm Beaches

Exceptional service—fast, friendly, and attentive. They made the entire service experience effortless and enjoyable. They made the entire service experience effortless and enjoyable. More

Devin was exceptional. He answered all of my questions and kept me posted on the progress of my vehicle. My appointment was longer so he arranged a driver for me and I was He answered all of my questions and kept me posted on the progress of my vehicle. My appointment was longer so he arranged a driver for me and I was able to enjoy a long lunch at a fabulous restaurant he recommended. Talk about 5 star service. More

Erick is always a pleasant person to deal with. He is knowledgeable and personable and provides excellent customer service. He is definitely an asset to the Schumacher family. He is knowledgeable and personable and provides excellent customer service. He is definitely an asset to the Schumacher family. More

I purchased a 2024 volvo xc60 recharge from Schumaker in Feb 2024. I received a notice for a recall and I also needed service on my vehicle. I called over 6 times on 6 different days to talk to the represen Feb 2024. I received a notice for a recall and I also needed service on my vehicle. I called over 6 times on 6 different days to talk to the representative (Steven) who handles service re recalls and never got a call back. Finally I contacted the general manager who got him to call me. I asked why I never got a call back and he said it was fixed by a software update. I asked why I wasn't told of this and he said he was busy. So I had to waste god knows how much time and energy in trying to reach him because he was to busy to call me back. If you are interested in a dealership that is responsive to customers, I highly suggest t.hat you go elsewhere. More

Ritchie was amazing to work with. He was knowledgeable and personable. We felt welcomed the first day we met Ritchie.He was persistent without being pushy—he knew when to follow up an He was knowledgeable and personable. We felt welcomed the first day we met Ritchie.He was persistent without being pushy—he knew when to follow up and when to give us space. We were in conversations with a few other dealerships. We ended up going with Schumacher because of how Ritchie conducted business. We love our Volvo... thanks Ritchie! More

Worst Dealership Experience Ever – Avoid Schumacher Volvo Schumacher Volvo in West Palm Beach took over a month to pay off my trade-in — and that only happened after I followed up repeatedly and was g Volvo Schumacher Volvo in West Palm Beach took over a month to pay off my trade-in — and that only happened after I followed up repeatedly and was given a new excuse each time. At one point, I was even told the check had been sent when it hadn’t. The finance department is an absolute disaster. My salesperson did his best, but once the sale was complete, the communication stopped entirely. I left the lot with no paperwork at all — not even the documents for the additional coverage I purchased. When I later needed that information for a tire repair, no one at Schumacher could be reached or bothered to help. I was literally standing inside Gunther Volvo in Coconut Creek, repeatedly trying to contact someone—anyone—at Schumacher to verify my tire coverage. Gunther, in sharp contrast, was professional, responsive, and genuinely kind. It’s clear Schumacher Volvo simply doesn’t care. They knew how poorly they handled everything and never even sent the follow-up customer survey they claim to value so much. Between the dishonesty, lack of communication, and complete disregard for customers, this was by far the worst dealership experience I’ve ever had. Save yourself the frustration — go to another Volvo dealership. Schumacher Volvo WPB is disorganized, dismissive, and dishonest. More

Alex is the best service advisor. Always pleasant and attentive!! I have never had an issue there! Always pleasant and attentive!! I have never had an issue there! More

I had an amazing experience purchasing my car thanks to Karl! From the moment I walked in, he was professional, knowledgeable, and incredibly kind. He took the time to understand what I was looking for and Karl! From the moment I walked in, he was professional, knowledgeable, and incredibly kind. He took the time to understand what I was looking for and guided me through every step of the process with patience and expertise. Karl made what could have been a stressful experience feel smooth and enjoyable. I truly appreciated his honesty and dedication, he went above and beyond to make sure I was happy with my purchase. If you're looking for someone who genuinely cares and knows his stuff, Karl is your guy! More

Erick was very helpful and exceptional. Gave me excellent customer service experience. I was satisfied with everything. Gave me excellent customer service experience. I was satisfied with everything. More

Secured my second new Volvo from Schumacher. I traveled almost 600 miles to get my 2026. Theo, Ritchie, and Matt on the sales side and Richard and Chris on the service side made the experience I traveled almost 600 miles to get my 2026. Theo, Ritchie, and Matt on the sales side and Richard and Chris on the service side made the experience worth the travel. More