
Schwartz Mazda
Shrewsbury, NJ
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593 Reviews of Schwartz Mazda
We came to purchase a car we saw advertised on the internet, optimum t.v. and auto shopper three different prices. We arrived and were offered the most expensive of the three. We calculated what our internet, optimum t.v. and auto shopper three different prices. We arrived and were offered the most expensive of the three. We calculated what our payments would be for this particular car, including tax and a high interest rate (we were told that our interest rate would be about 13% due to our so/so credit, by another dealership) we came up with payments of approx $185 per month with $2,000 down and 60 months. The salesman asked me if we got to that payment would you be ready to buy I told him I have $2,000 on me and am ready he then brought us into see the finance manager, although he said "he is like the substitute teacher" can not recall his name (African America gentlemen.) He informed me that those payments couldn't be attained due to the fact that "the bank is like a legal loan shark and that OUR PAYMENTS would be at least $400 per month. He refused to tell us the interest rate, so we left. We came home and used your websites "calculation system" with those payments our rate would be somewhere in the 30%. The only conculsion we could make sense of was that your dealership was trying to make alot of money on this deal. Not only did they want to sell a car and make money, they wanted to legally steal from us! This was a car we were going to buy for our 16 year old son. This was a very disappointing experience, I would never reccomend anyone come to your dealership. More
Smaller Mazda Dealer since its shared with Chrysler. This could be a reason why they are very focused on each customer. They are always friendly. Never look to up sell any service package. Always polite and could be a reason why they are very focused on each customer. They are always friendly. Never look to up sell any service package. Always polite and friendly. They offer at times to wash the car while it was in service. They also at times, apply coupons that I don't have for a particular service or when I'm servicing the car for multiple items. Truly one of the rarest professionalism in the auto servicing. I will keep coming back to Schwartz because of the treatment received, especially being a younger customer. Noel knows how to treat younger customers and is hands down, a great person to deal with. Also, compared to other bigger volume dealers, Schwartz has always provided me with a loaner if I request one prior to bringing the car for service. Other bigger volume dealers, could care less. Also appreciate their comment cards about whether you are satisified with the service and rate them. Technicans are also great and personable. They also tend to put the same technican on your car on a regular basis. This builds a bit of trust and confidence as a consumer, especially if there are any problems with the car. They also update any recalls automatically on the car while its in service. Lastly, the techs park the car backwards in the parking space, making it easier for the customer to drive off. More
This was my third mazda that I have purchased from Schwartz Mazda. Every time the experience gets better and better. The salesman and sales managers are very pleasant to deal with. I even got to me Schwartz Mazda. Every time the experience gets better and better. The salesman and sales managers are very pleasant to deal with. I even got to meet the owners as well. Schwartz really stays in touch with me after the sale which many dealers dont do. I recomend them to anyone looking for a new or used vehicle. More