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Scott Clark Nissan
Charlotte, NC
892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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892 Reviews of Scott Clark Nissan
September 25, 2014
Excellent car buying experience at Scott Clark Nissan I recently bought a 2014 Nissan Pathfinder from Scott Clark and had a great experience! Asheesh Pathak was my sales point of contact and he was aweso I recently bought a 2014 Nissan Pathfinder from Scott Clark and had a great experience! Asheesh Pathak was my sales point of contact and he was awesome! Purchasing a vehicle is a big deal and not one to be taken too lightly or too quickly. This process took me several months to make a decision and Asheesh was always patient, informative and supporting throughout. I appreciated that he didn't try to pressure me into a decision but was always available to talk and answer any questions or concerns I had or meet with me to test drive cars. Check out Scott Clark Nissan and ask for Asheesh if you find yourself in the market for a vehicle and I promise you won't be disappointed! More
by Katie Barlow
Employees Worked With
Asheesh, Pathak
September 23, 2014
Maximum Satisfaction I purchased my 2012 nissan maxima from Northlake mercedes , when I drove , I came to find out that the drives power seat adjustment panel was broken. I purchased my 2012 nissan maxima from Northlake mercedes , when I drove , I came to find out that the drives power seat adjustment panel was broken.l took the car back the next day and they sent me to MODERN NISSAN because it was still under nissan waranty. Modern told me I had to pay for it replacement. I left and called Scott Clark and Ronnie Taylor told me to bring the car the next day to be checked out. To my surprise he told me it was under waranty. Ronnie ordered the part and when it came in. he called me and I brought the car to be fixed.This is the kind of service person I will always attend to.Thank you Ronnie Taylor. From Charlie Brown-Thompson. More
by charliemall
Employees Worked With
RONNIE TAYLOR
September 14, 2014
Very dependable service I have been going to Scott Clark for servicing and I have always received excellent service and advice from all the service personnel. Good Job! I have been going to Scott Clark for servicing and I have always received excellent service and advice from all the service personnel. Good Job! More
by sureshsontakay
Employees Worked With
Sorry do not remember
September 09, 2014
Scott Clark Nissan- MUCH BETTER THAN OK! First I would like to state that I'd rather have a tooth pulled than go to a car dealership! Dealing with Nate & Jay I did not have to! I live in a First I would like to state that I'd rather have a tooth pulled than go to a car dealership! Dealing with Nate & Jay I did not have to! I live in a small town near Lake Murray SC, over 110 miles from Charlotte and was able to take care of the whole deal by phone and email with Nate. We tried to do business with several local dealers in Columbia and was pre-approved to buy a car, however one dealer would not bring a car across town without a deposit and the other dealer just kept trying to make me come to the dealership. Scott Clark Nissan got us the price we wanted with payments to match and the best thing is THEY DELIVERED THE CAR TO US HERE IN SC ON SATURDAY AFTERNOON where we finished the paperwork on our kitchen table! What more could you ask for. By the way, we also received a free lifetime powertrain warranty! More
by Dennis Hester
Employees Worked With
Two delivery guys were super nice also!, Jay Byrd
September 09, 2014
Great Salesman Mr. Byrd made my car buying experience joyful and painless. He didn't want to just sell a car, rather instead he wanted to make sure I was happy with Mr. Byrd made my car buying experience joyful and painless. He didn't want to just sell a car, rather instead he wanted to make sure I was happy with my choice and was getting everything I expected. I recommend him to anyone seeking to buy a car. He remind me of burger King "have it your way" and his service is always with a smile. More
by tsmith201415
Employees Worked With
Jay Byrd
September 08, 2014
very personable. My car broke and Steven was a great help. This was my second time car shopping. I was already unhappy that I needed a car and he made my mother and I My car broke and Steven was a great help. This was my second time car shopping. I was already unhappy that I needed a car and he made my mother and I feel comfortable unrestricted and not pressured. he made himself available and was straight forward at all times. No BS . Mr. green helped with the paperwork he broke everything down and made sure I understood everything that needed to be signed. I left with a clear conscious and not hoping that I did the right thing. More
by tfrazer
Employees Worked With
Steven Carrasquillo, J. Green
September 01, 2014
Not just a dealership First let me say right from the get-go that I have an intense loathing for car shopping. I actually prefer a surgical procedure to having to deal wit First let me say right from the get-go that I have an intense loathing for car shopping. I actually prefer a surgical procedure to having to deal with it. That was, until I had the pleasure of meeting Dave Gibbs at Scott Clark Nissan. He wasn't like the salesmen I have experienced in the past. He actually took the time to find out what we wanted in a new car rather than try to unload one on us. Everyone we met that day at Scott Clark Nissan was very friendly and eager to help in any way they could. I cannot recommend the dealership and it's employees any higher than to say, I will be back the next time we are looking for a vehicle. More
by b.hayslett
Employees Worked With
David Gibbs
August 14, 2014
Service department Alfredo in the service department always offers great customer service. We have worked with him on several occasions when we get our 1994 Nissan Path Alfredo in the service department always offers great customer service. We have worked with him on several occasions when we get our 1994 Nissan Pathfinder XE repaired. More
by sheilahoupe
Employees Worked With
Alfredo Zambrano
August 14, 2014
Horrible Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and options I wanted. I talked to someone named Cruz at your dealership a few months back, and he was really helpful. I wasn't ready at that point and he followed up and I still wasn't ready. When I became ready, I decided to stop by this dealership for the first time around noon on Saturday, March 21st 2014. That's where I had one of the most unpleasant experiences of any dealership visit that I've ever had. I had never met Cruz, so when I went in, I had no idea who he was. I went in through a side door, so I did not immediately see the receptionist. I walked around the dealership, aimlessly, for at least 5 minutes. No one said anything to me. I saw someone and decided to ask if there was a Cruz working, and he replied yes and did not seek to point him out. I finally found the receptionist (Daylin), and she seemed not very friendly and into her phone. She did page Cruz, and I began to wait. 10 minutes later, I asked for him again, and that's when Jacques Deadwiley came over and asked if I was being helped. I told him I was waiting on Cruz, and he attempted to call him on his cellphone. He walked outside and came back in and told me he was with another client, and that he himself would help me. We went to a desk, and I told him I only had 30 minutes today, and he said cool. I told him what I was looking for, and he brought in a salesman who took over. He was very nice and began taking my info. Again, I told them I had 30 minutes and had to be somewhere. I had Jacques card, so I planned on calling back after he had my info and I could see what kind of deal he was going to offer. After being there about 45 minutes, I walked over to the glass booth and told them I was leaving, but I would call back in a few. That's where the real problem began. Dawud Muhammad, who I had not spoken to and only know his name based on your website, aggressively threw his hands up and said "I thought you wanted to buy a car!" in a condescending tone. I replied "And this is supposed to entice me?", referring to his tone and approach. I then walked out to my car. Dawud followed, and as I got in my car and attempted to close the door, he was holding onto my door. I can't really remember all that he was saying, because at this point I was insulted and ready to go. The salesman came out and I told him that I felt Dawud was an a**hole and I asked for the salesman's card. He said he didn't have any on him. After another brief exchange with Dawud, I drove off. I called Jacques back in 10 minutes, and he asked me why I left. I told him, just as I had originally told him, I had to be somewhere. He replied "I thought you wanted to buy a car? I had the deal worked out and then you walked off". I advised that I did and that was why I was calling back. I asked what the deal was. He said he had thrown the numbers away since I left and had to start over. At that time I told him that I felt like he was playing games, and to forget it. He angrily hung the phone up. This by far is the worst I have ever been treated by a car dealership. Nissan dealerships in this area and I have never had such a horrible experience. I have worked in sales before, so I can honestly appreciate an aggressive sales approach. This was over the limit though. You can't talk to and treat people in this manner and expect them to patronize your business. I felt insulted and I think they tried to shame and belittle me in an attempt to push me into continuing to stay there and wait forever. This experience sucked on every level. S/N: I purchased the car I was looking for at East Charlotte Nissan a few hours after this experience. More
by WORLD4EVER
August 06, 2014
Great job Jay Byrd was an excellent sales representative. He was very knowledgeable and his customer service was above and beyond. Due to his expertise I will Jay Byrd was an excellent sales representative. He was very knowledgeable and his customer service was above and beyond. Due to his expertise I will recommend more people to purchase a vehicle from this location. Great job Jay. More
by douten
Employees Worked With
great job, Jay Byrd
