Scott Clark Nissan

Excellent !! Excellent service and great team! Tonia did a great job when I trade my lease car for a brand new sentra..She gave me exactly what I was looking for Excellent service and great team! Tonia did a great job when I trade my lease car for a brand new sentra..She gave me exactly what I was looking for in a car and very good price. Jay Byrd always there to help and give me information and get a good deal for my car. I am a happy nissan owner !!! More

Jay Byrd is the BEST!!!! On June 9, 2014 I purchased a 2014 Nissan Murano from Jay Byrd. I left with my new vehicle very satisfied. Working with Jay Byrd was a pleasure. Jay w On June 9, 2014 I purchased a 2014 Nissan Murano from Jay Byrd. I left with my new vehicle very satisfied. Working with Jay Byrd was a pleasure. Jay was/is very professional, attentive to me as a customer and very honest. Jay made sure I understood every step of the process. He went above and beyond to get me the best deal possible for my unique situation. Jay made sure all of my concerns were addressed and all of my questions answered. This was my third Nissan and I must say this experience was the best to date thanks to Jay Byrd. I would highly recommend Jay to work with. Scott Clark Nissan has a great person in Jay Byrd working for them at this dealership. Thanks Jay!!! G. Ingram More

need a quiet spot! TV and radio blare throughout, including outside, the dealership. Associates turned off the TV for me, (in the smaller waiting room) which was very he TV and radio blare throughout, including outside, the dealership. Associates turned off the TV for me, (in the smaller waiting room) which was very helpful, but I still had to sit outside in the parking lot to get away from the radio. On the curb. Your music was way too jumpy, and I needed quiet to read and work while I waited 2 hours for my service. You guys do a great job with food and snacks. Please install a quiet area without the TV and radio and make it no kids allowed. More

Satisfied Customer I went to Scott Clark Nissan after visiting a few other dealerships in the Charlotte area. After doing a significant amount of internet research, I wa I went to Scott Clark Nissan after visiting a few other dealerships in the Charlotte area. After doing a significant amount of internet research, I was fairly certain that I wanted a used Nissan Maxima on their lot. Before taking me for a test drive, Jay Byrd, my sales consultant, asked me a lot of questions about what I was looking for in a car, how often I travel, etc. Based on my responses, Jay recommended that I test drive the Altima as well. I did...and loved it. It suited my needs much better than the Maxima. After selecting that car (2014 Altima 2.5 SL), Jay Byrd and Dawud Muhammad (General Sales Manager) worked with me to get to a price we could agree on (and I drive a hard bargain)! Even though we were negotiating a deal, the exchange was friendly and fun. I truly felt like they wanted to get me into a car at a price I was comfortable with. I left that night to sleep on it and returned the following day prepared to sign the deal. Unfortunately, as we were reviewing the quote, the car I had selected was sold to another customer. Robert Mack (Sales Manager) immediately came over to work with me/Jay on selecting another car (same model, different color choice). Unbelievably...this one was sold as well as we were discussing it! (note: this is my only criticism of the process. There should be a mechanism in place that flags a car as "in process" and prevents it from being sold from under a customer.) At this point, I must admit, I was frustrated. However, instead of letting me walk away unsatisfied, Marty Abernathy (General Manager) came over with a quote for a 3.5 SL that was quite competitive. As soon as I said yes, Jay Byrd went outside and took the keys so it couldnt be sold! Despite these bumps, I felt like every member of the team worked hard to keep me happy and ensure that I walked away with the car I wanted. Following the sale, I have heard from that sales team multiple times, following up to be sure I am a satisfied customer. I would recommend this dealership to anyone. More

Happy customer After purchasing a used Honda Accord and only having it for three months, I quickly learned that it wasn't the right vehicle for my family and I for After purchasing a used Honda Accord and only having it for three months, I quickly learned that it wasn't the right vehicle for my family and I for various reasons. The most important not having leather seats especially when having two small children under the age of 6. I did some research and decided to go visit Scott Clark Nissan to purchase another used vehicle but instead walking out with a 2014 Nissan Altima. That alone should speak for their customer service. Darren Chapman was an excellent sales representative, I also had the pleasure of working with Mike Fernandez, I told them what I wanted and they made it happen. Just walking in lifted a weight off of your shoulder due to the friendly staff and atmosphere. They worked diligently to get me what I wanted to make sure that I left extremely happy not even giving me a chance to reconsider having to make another vehicle change in the next three months. John Green in finance was very professional and was sure to explain everything to me to its entirety answering any questions that I may of had without any hesitation. I will definitely be recommending the Scoot Clark Nissan Family to anyone looking for a vehicle. Keep up the superb work!! More

AWESOME STAFF! Let's face it cars pretty much sell themselves. A potential buyer narrows it down to a few models or a specific vehicle type. Dealerships merely stock Let's face it cars pretty much sell themselves. A potential buyer narrows it down to a few models or a specific vehicle type. Dealerships merely stock the name brand, and provide a selection of vehicle types, in some cases service for the vehicles too. I have purchased many vehicles, roughly 10, from the Scott Clark's Toyota dealerships. I've brought in 5 relatives that purchased. I have sent at least 50 people that I know, there to see for themselves how easy it is to buy a vehicle, and at a fair price. Additionally, I have referred literally hundreds of other people to the Scott Clark's facilities. The family friendly atmosphere and expertise of the staff is what continues to gain respect from all who share the car buying experience. In fact, Marty Abernathy, was formerly located at their Toyota dealership, and hand selected to run their Nissan dealership. Marty's knowledge, integrity and character, are the reason why I chose to buy another vehicle, a Nissan Pathfinder, last week. The folks at any Scott Clark's dealership, won't even try to sell you what you don't need. I place my trust in them, and I will continue as a patron for years to come. They are loyal to their customers. G.B. Phillips III More

My experience I must admit, I was very nervous about taking on a brand new car. But,e veryone at the dealership made my car buying expierence a great one. I must admit, I was very nervous about taking on a brand new car. But,e veryone at the dealership made my car buying expierence a great one. More

Bait and Switch! Horrible business ethics! My husband and I both called numerous times to verify that the mustang we were looking for was there. JAY said,"we have the car in stock." We asked qu My husband and I both called numerous times to verify that the mustang we were looking for was there. JAY said,"we have the car in stock." We asked questions regarding that specific model and were told the car was there and to come look at it. We drove an hour to get there and then found out the car was never on the lot. There are five pictures on their website and auto trader with a price and description. We drove an hour to see that specific car they had advertised on two sites.I don't know how they can advertise a car that they never had on their lot. They also verified on the phone that they had it. We called three times before making the drive down there, all three times they did verify they had that car on the lot. This is horrible business ethics and bait and switch. We will never do business with any Scott Clark dealer after this experience. More

Extremely Satisfied Jay Byrd and the rest of the team worked really hard to get me out of my upside down loan and into a brand new car, even though I did not get everythi Jay Byrd and the rest of the team worked really hard to get me out of my upside down loan and into a brand new car, even though I did not get everything I wanted, I still left with a 2014 Nissan Altima and I am very satisfied. This is my third Nissan and as far as I am concerned I am a Nissan owner for life! Thanks to everyone at Scott Clark Nissan. More

Bought new Rogue. Went in to look at a used car and Jay worked me out a great deal on a new Rogue for only $1400 more. Very low pressure and easy to deal with. The Sale Went in to look at a used car and Jay worked me out a great deal on a new Rogue for only $1400 more. Very low pressure and easy to deal with. The Sales Manager was nice and not high pressure. This was our first Nissan and like it very much. More