Scott Clark Toyota - Service Center

Survey Well done job and I will recommend to my friends to use Toyota dealer on independence Charlotte nc I call one of my body this morning and told him abo Well done job and I will recommend to my friends to use Toyota dealer on independence Charlotte nc I call one of my body this morning and told him about the service More

Best customer service in Charlotte! The service dept is excellent. Crystal is, by far, the best service manager you'll find anywhere... SHE is the reason we keep bringing our 4 Toyotas The service dept is excellent. Crystal is, by far, the best service manager you'll find anywhere... SHE is the reason we keep bringing our 4 Toyotas to Scott Clark for service. She and the Scott Clark technicians deliver great quality at a fair price. More

Great Customer Service!! The customer service at this location is outstanding! Everyone was so friendly and helpful! Chris greeted me when I pulled in and helped get my car re The customer service at this location is outstanding! Everyone was so friendly and helpful! Chris greeted me when I pulled in and helped get my car ready for service. He then walked me to the waiting area which was very comfortable and had a strong wifi signal! I was even able to get my nails painted while I waited. The inspection/service on my vehicle was done thoroughly and my wait time was not long at all! More

Great service Crystal is up front and honest on services needed. No haggling Appointment times very convenient and wait times limited. Waiting rooms have vari Crystal is up front and honest on services needed. No haggling Appointment times very convenient and wait times limited. Waiting rooms have various areas to work or enjoy tv program More

Service Maintenance The service was excellent with a friendly service employee. Everything was completed in a professional manner. So far the workmanship appears to comp The service was excellent with a friendly service employee. Everything was completed in a professional manner. So far the workmanship appears to completed in workmanship manner. More

New Toyota We are new to the area, brought my Corolla in for service and drove off in a brand new Camry. Took advantage of Toyotathon deals We are new to the area, brought my Corolla in for service and drove off in a brand new Camry. Took advantage of Toyotathon deals More

Needed immediate assistance The staff was very courteous and professional They knew what was the problem and how it can be fixed quickly They offered me the Toyota rent car w The staff was very courteous and professional They knew what was the problem and how it can be fixed quickly They offered me the Toyota rent car which was priced very low More

Took care of my son and his Tacoma We sent my 16 year old to Scott Clark's Toyota City for his first "solo" visit to have the 55k service done on the 2013 Tacoma PreRunner he drives. Th We sent my 16 year old to Scott Clark's Toyota City for his first "solo" visit to have the 55k service done on the 2013 Tacoma PreRunner he drives. The appointment was scheduled with Marshall Moore, who knows this Tacoma well. The service techs had my son's vehicle in and out in good time, completing the oil/filter change and tire rotation. They also tightened the parking brake cable, as the standard vehicle safety check showed the rear brake pads are close to time for replacement. Marshall explained to my son that this can safely wait until the next 5k service visit, so we can prepare for the expense. We like this advanced warning, and no-pressure-no-nonsense approach to safety and maintenance we have come to expect from Scott Clark's service department, which we have found to be the norm throughout our ownership experience with our 4 vehicles purchased and serviced there since 2002. We also appreciate the respect shown by Marshall toward our son In helping us teach one more "life lesson:" take care of the machine, and you will be rewarded with its long service. More

My visit on 12/22 Great customer service. The service manager was very knowledgeable and patient. He explained the issues to me with a lot of clarity and offered the di Great customer service. The service manager was very knowledgeable and patient. He explained the issues to me with a lot of clarity and offered the different options that I should consider. More

Scott Clark Toyota Service of my Sienna Archie is the best and has always been so. I have purchased 7 vehicles from Scott Clark and Archie Newton has always been in charge of servicing my ca Archie is the best and has always been so. I have purchased 7 vehicles from Scott Clark and Archie Newton has always been in charge of servicing my cars. We have not gone anywhere else since we bought our first car from them. More