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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,798 Reviews

2,798 Reviews of Scott Clark Toyota - Service Center

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December 03, 2016

Excessive pricing This past week I called Scott Clark to get a price on my rear hatch lifters installed. The price on each hydraulic lift was quoted at $152.00, then I More

by NanciB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not get the name of the person on the phone
Dec 15, 2016 -

NanciB responded

Since my review I have been contacted several times by Scott Clark, they are serious about their customer service and have taken my review to heart to improve staffs knowledge and management of incoming calls. I give them 10** for efforts to improve how calls are managed.

December 01, 2016

"2013 4Runner 50K Service Visit" Thanks to Billy Carroll, he has always provided me with fast service with my 2013 Forerunner. Also, it is a great feeling knowing that I can completel More

by Bea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2016

Tundra 50K Service Visit Scheduled my 50K service and Auto Butler service. I was provided with a loaner and everything went smoothly. Crystal went over the service afterward a More

by Davidmarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
November 28, 2016

Great experience Thanks to Pete Acree, each time that I come in to have my Toyota Sequoia serviced, everything goes quickly and smoothly, and Pete completely explains More

by momof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2016

Scott Clark maintenance service Fast, quick, friendly, even though I came in within an hour of closing, they were able they do the service very quick which was impressive. I was glad More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Rasmussen
November 25, 2016

30,000 Mile Service Excellent 30,000 mile service appointment. Everything in the recommended service plan. was explained and the work was completed quickly. Joey was w More

by Becca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Carroll
November 24, 2016

New brake line Excellent experience! Professional and friendly technician, job done fast. After repair, my car was washed, cleaned inside and outside. I made it sa More

by Live,love,laugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Butler ( not sure about spelling )
November 24, 2016

Service Visit Each staff member greeted me and provided me with excellent customer service. Amanda was my service adviser and she assisted me in a prompt manner. More

by girlsfirst2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella
November 22, 2016

Service Very helpful and efficient. Also was pleased with my last visit with Seth. It seems that the service dept has improved as of late. In the past, servic More

by Yogasu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
November 21, 2016

Very professional My experience in this dealership is such good people working there this is my recomendation letter for Christal and Mr Moore , excelent and wonderful More

by Khw1942@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Moore in service wonderful and professional person, Crystal Kush
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