2,794 Reviews of Scott Clark Toyota - Service Center
Overall Excellence of service and sales Crystal exemplifies professionalism and overall customer service satisfaction through her attention to detail, follow-up and restiveness and overall c Crystal exemplifies professionalism and overall customer service satisfaction through her attention to detail, follow-up and restiveness and overall customer-oriented personality. Travis Wilson, in sales, embodies the same traits. They're great people to work with and both make the intangibleness of customer service tangible and the tangible aspect even more so through exemplary work. More
Oil Change with no power I came in to Scott Clark for my oil change. They warned me at the beginning they were running behind and gave me a time estimate. While I was waiting, I came in to Scott Clark for my oil change. They warned me at the beginning they were running behind and gave me a time estimate. While I was waiting, the power went out. Shortly after, service managers started talking to individual people about the current state of their car and what options could be provided given the lack of power. (Some cars hadn't been started, some were stuck on lifts...). My car had not been started yet so I was informed that they did not have a time frame for getting power back so if I wanted to reschedule I could. I asked what times teyes had available for a specific day that I was available and they told me "ma'am, you pick a time and we will make sure you get service." Itragically the power came on right as I was standing to go to my car so they were able to take care of me. I overheard many people who's cars were stuck partway through the service process being offered rental cars on the dealership. Obviously, having the power go out is not ideal but Scott Clark Toyota went out of their way to ensure that all of us left that day satisfied with out service no matter what it took on their part. More
Best Toyota Service Center Hands Down I own two Toyota vehicles and Scott Clark is my preferred dealer for all my service needs. They are hands down the best around. I would not hesitate I own two Toyota vehicles and Scott Clark is my preferred dealer for all my service needs. They are hands down the best around. I would not hesitate to recommend them. More
Awesome! Shacquille Parkes was awesome! Got me in and out quickly and painlessly 😀 And he was very friendly and personable. Great service and would bring Shacquille Parkes was awesome! Got me in and out quickly and painlessly 😀 And he was very friendly and personable. Great service and would bring my car back for service if needed. More
ARCHIE NEWTON IS THE BEST I am 82 years old and have been driving since i was 16. Archie is the finest service rep I have ever been associated with. He is honest, sincere, kn I am 82 years old and have been driving since i was 16. Archie is the finest service rep I have ever been associated with. He is honest, sincere, knowledgabel and his middle name must be "service." More
Had oil change Anthony Merlin was very helpful in me having a good experience at Scott Clark. He went above and beyond what was required so that my visit was excelle Anthony Merlin was very helpful in me having a good experience at Scott Clark. He went above and beyond what was required so that my visit was excellent. More
Always a great experience Everyone is always very friendly and willing to answer any questions. They only took about 30 min to service my car. With a busy life that is always i Everyone is always very friendly and willing to answer any questions. They only took about 30 min to service my car. With a busy life that is always important More
Scott Clarks Toyota Top Shelf Dealer Bill Carroll keeps me coming back to Scott Clarks Toyota for 100% of my service. Together they make an unbeatable team. They are #1. Larry Lester Ma Bill Carroll keeps me coming back to Scott Clarks Toyota for 100% of my service. Together they make an unbeatable team. They are #1. Larry Lester Matthews NC More
Always Treated Like a Friend. Excellent from the second you pull on the property until the second you drive off. Assistant Service Manager Technicians and Cashier. Always the be Excellent from the second you pull on the property until the second you drive off. Assistant Service Manager Technicians and Cashier. Always the best of care. Jimmy Cline keeps his hand on the pulse of what is going on. More
Excellent job by all! Excellent experience with your staff. Very well done!! I will recommend your place of business again along with Mr Acree. He kept me informed throug Excellent experience with your staff. Very well done!! I will recommend your place of business again along with Mr Acree. He kept me informed through my entire service. Thank you ! More