Scott Clark Toyota - Service Center

Another good experience at Scott Clark Matthews I've driven a Corolla from Scott Clark Toyata since 2009. My service visits have never been less than exemplary. Quick and attentive check-in and chec I've driven a Corolla from Scott Clark Toyata since 2009. My service visits have never been less than exemplary. Quick and attentive check-in and check-out, comfortable waiting areas, fair and efficient car care. Service rep Crystal Kush was, as usual, friendly, thorough, and pressure-free. It's always a pleasure dealing with her, and with everyone at the Scott Clark dealership in Matthews. More

Recent Repair The best reason to use Scott Clark Toyota is the great service. Crystal Kush has always guided me in service selection and I have always been 100% sa The best reason to use Scott Clark Toyota is the great service. Crystal Kush has always guided me in service selection and I have always been 100% satisfied with the work and grateful for all her assistance. Thanks Crystal, and thanks Scott Clark! More

Shane Crow is always great to work with and informative. ... I always call Shane to set up my appointment get the work on our cars done. It's much better to have a name and a face to work with and to have ... I always call Shane to set up my appointment get the work on our cars done. It's much better to have a name and a face to work with and to have a relationship with over time as our cars age. Good service people are one of the major reasons we stick with a manufacturer and/or dealer. More

Excellent service and employee I worked with Arrived morning of 3/17/2015 and was greeted by Shane Crow who had scheduled my appointment. I went into the waiting area and within an hour my car w Arrived morning of 3/17/2015 and was greeted by Shane Crow who had scheduled my appointment. I went into the waiting area and within an hour my car was serviced and I was ready to return home. This is the type of service I expect at Scott Clark's and have received for the past 15 years I have been going there. Quick and efficient should be the motto. More

Excellent Service Shane Crow was professional and kept me informed as I waited. Wait time was minimal and the service was done correct the first time. This is the only Shane Crow was professional and kept me informed as I waited. Wait time was minimal and the service was done correct the first time. This is the only dealership I have ever continued to allow my vehicles after the warranty ran out. I fell like I can trust them which is a felling I've never had with another dealer. Scott Keith is super to work with also. More

Excellent service, as always I had my car in for its 45k mile service last week, and as always, I left feeling like my patronage is truly valued at Scott Clark Toyota. Crystal is I had my car in for its 45k mile service last week, and as always, I left feeling like my patronage is truly valued at Scott Clark Toyota. Crystal is always the person I make my appointment with. She is always pleasant, friendly and professional. And she is always eager to answer my questions and help in any way she can. I enjoy my service experience every time. This is my 3rd straight car I've purchased at Scott Clark Toyota and they have a customer for life in me. More

Waiting Time!! Prices are a little high but I knew that going in! My biggest complaint is I make appointment at 7:15 AM and I don't get out before 10:30AM! Whats the Prices are a little high but I knew that going in! My biggest complaint is I make appointment at 7:15 AM and I don't get out before 10:30AM! Whats the since in making a appointment when it takes at least 3hours to get out of there! Concord Toyota is less then 10 miles from my house and I am thinking about going there but my truck has never been anywhere but to your dealership but its over 25 miles to your dealership! Your people like Mr Casper are great but I hate blowing half of my Saturday setting in a waiting room! I work in Shelby an Saturday is only day I can come in for service! Thanks More

Service Excellence As a 30-year customer having experienced many service personnel, I must say the service manager, Archie Newton, and mechanic, Jimmy Adcock (whom I alw As a 30-year customer having experienced many service personnel, I must say the service manager, Archie Newton, and mechanic, Jimmy Adcock (whom I always request) have always been upfront with the service needs for my Toyota vehicles. They are both willing to discuss present concerns and future needs for proper maintenance and are always efficient and professional. I must give my thanks to Yvette Taft for her pleasant smile and efficient manner. More

A Service Department Jewel Crystal Kush is outstanding. We've been dealing with her for several years. She's a consummate professional: always smiling, friendly, helpful, if Crystal Kush is outstanding. We've been dealing with her for several years. She's a consummate professional: always smiling, friendly, helpful, if she doesn't know an answer she gets it quickly. She is a definite asset to Scott Clark Toyota and the Service Department Team. More

Service appointment on 2/23/2015 I took my Toyota Highlander in for a 30000 check-up on 2/23/2015. I requested Billy Carroll as my service manager. I have been very impressed with how I took my Toyota Highlander in for a 30000 check-up on 2/23/2015. I requested Billy Carroll as my service manager. I have been very impressed with how Billy treats his customers. He takes the time to explain the service that is recommended and answers any questions or concerns I may have. After you buy your Toyota, the service manager is your primary contact with Scott Clark. It is great to have someone like Billy Carroll who shows an appreciation for you as a customer. This kind of service is what brings me back to Scott Clark for maintenance on my Highlander!! More