Scott Clark Toyota - Service Center

5000 Mile Service I called and made an appointment, got in when it was a good time for me. I drove up to the service door, was motioned to come on in. Very fast check I called and made an appointment, got in when it was a good time for me. I drove up to the service door, was motioned to come on in. Very fast check in with Mr. Marshall. Proceeded to the lounge, got a cup of coffee on the way. Looked around at the items that I could buy. Actually bought a couple things. Sat down in the lounge. Didn't quite get my coffee drunk, when Marshall appeared, with "everything is done". Really a great experience, as always. Everyone was friendly, anxious to do their best to help me. Place was neat and very clean. Thank you, Marshall and Scott Clark Wanda More

65K Service My car was due for its 65k inspection so I called Marshall Moore and set an appointment which was very easy. Work was done quickly. Picked up my car My car was due for its 65k inspection so I called Marshall Moore and set an appointment which was very easy. Work was done quickly. Picked up my car and everything was easy: going over service, payment, getting my vehicle. Good job! More

Vehicle inspection It was time for my annual NC inspection. Last year I made the mistake of taking my car to one of those NC inspection stations thinking it would be qu It was time for my annual NC inspection. Last year I made the mistake of taking my car to one of those NC inspection stations thinking it would be quick and easy....WRONG! This year almost missing my deadline, I called Justin and he said to bring it in and he would take care of it. Not only was it faster than last year, but I enjoyed sitting in your nice lounge area as opposed to a plastic chair and questionable smell! No more listening to my friend! I will also suggest to my friends that your service dept. Is not just for problems with their cars, but for NC inspections as well! More

Great service from Shirley Wood Shirley is a great communicator. She is very prompt in returning my calls and answering any questions I have. I was in a time crunch for this last a Shirley is a great communicator. She is very prompt in returning my calls and answering any questions I have. I was in a time crunch for this last appointment and Shirley was able to get me in and out quickly. More

Service Dept Awesome experience with Robert Scheich. Attention to detail was phenomenal, best service experience I have had with any dealership. He's a valuabl Awesome experience with Robert Scheich. Attention to detail was phenomenal, best service experience I have had with any dealership. He's a valuable asset to Scott Clark Toyota More

Service Pat was very friendly and helpful. He made the experience easy and as comfortable as possible. We will request his services again as he helped us with Pat was very friendly and helpful. He made the experience easy and as comfortable as possible. We will request his services again as he helped us with a quick appointment. More

Radio for my new Toyota Highlander We were surprised to see that our radio did not work on our brand new car and I brought it in and was met by Pete Acree and upon inspection he told me We were surprised to see that our radio did not work on our brand new car and I brought it in and was met by Pete Acree and upon inspection he told me that he would order a new radio ASAP and get it in as soon as possible. He called the next week and I took my car in and after about 45 minutes Pete came and got me and told me that the radio was in and working and he enjoyed serving me. I was pleased to receive such prompt and courteous service and so far our new radio is working and we are very happy with our experience with Scott Clark Toyota. Thanks, Pete and Cathy Murray More

Excellent Service by Fred Caspary at Scott Clark's Toyota I recently had service performed by Scott Clark's Toyota Service Department on my 2014 Toyota Venza. Fred Caspary was our service technician and, as u I recently had service performed by Scott Clark's Toyota Service Department on my 2014 Toyota Venza. Fred Caspary was our service technician and, as usual, he was courteous, professional, helpful and knowledgeable. He quoted us a price to repair a broken taillight on the car and replaced it at that price. He is the main reason that we continue to use Scott Clark's Service Department and we intend to bring the Venza back later this month for some work needed on the rear panel of the car. We have already been in touch with Fred and know that we will receive the usual excellent service from him and the service department. Patrick Mulrain More

Best Toyota service ever Fred Caspary, our service adviser was thorough, professional, and friendly. It is obvious he and the techs "know their stuff" and we will be returning Fred Caspary, our service adviser was thorough, professional, and friendly. It is obvious he and the techs "know their stuff" and we will be returning for all of our Toyota needs. More

Excellent experience with Justin Bustle Justin Bustle @ Scott Clark Toyota in Charlotte, N C has been my Go-To guy for service on all of our cars for years(currently three Toyotas). Never h Justin Bustle @ Scott Clark Toyota in Charlotte, N C has been my Go-To guy for service on all of our cars for years(currently three Toyotas). Never have I been disappointed with outcomes! Recently while at Myrtle Beach, S. C. We had sudden malfunction of our drivers side window. It was stuck half-open. Sparks Toyota diagnosed,after two hours,that I needed "a PART", not in stock but available in? 3days. Upon leaving I called Justin Bustle's cell phone. He correctly diagnosed the problem which did NOT require a n expensive part-simply adjustment. Saved time and money on return to Charlotte and Justin. Thank goodness for Justin and Scott Clark Toyota , not to mention the care and excellent service we receive from all of their employees-especially Evette Taft and Mike Black!! Signed. Kathy and Claud Grigg More