Scott Clark Toyota - Service Center

Not the best experience, especially when you need to use their WiFi for work while waiting. When contacted via text about the estimated invoice and additional work needed soon, I called the service agent their WiFi for work while waiting. When contacted via text about the estimated invoice and additional work needed soon, I called the service agent and she forgot to include tax and other fees, so she gave me different numbers two different times. At that point I decided to wait on getting the additional work done. When my vehicle was ready, I noticed the glove box wasn’t closed. When I tried to close it, it wouldn’t latch/close. I had to wait on someone to come fix it. Apparently when they checked the cabin air filter, they didn’t care to put the glove box back properly, otherwise they would have closed it. Something they could have simply taken care of, but chose not to, shows me they could care less about their quality of work on your vehicle. More

I have been with Archie Newton many years. He is always professional and courteous in his work he is trustworthy He is always professional and courteous in his work he is trustworthy More

Very professional, exceptionally clean and prompt service. I was kept informed throughout the entire process. I really appreciated the email updates. service. I was kept informed throughout the entire process. I really appreciated the email updates. More

Billy Carrol in service is amazing - always a great experience working with him. Fast, efficient, friendly. He will get you taken care of and in and out :) experience working with him. Fast, efficient, friendly. He will get you taken care of and in and out :) More

Service means everything, especially with things in our country like they are today. Scott Clark Toyota has a very professional and thorough service department. They really listen to your concerns and do e country like they are today. Scott Clark Toyota has a very professional and thorough service department. They really listen to your concerns and do everything possible to make you satisfied with your car and their service. kudos to Greg , I always ask for him when I come for service. More

Pick up of service vehicle takes too long. Yesterday, I went to pick up our vehicle and stood at the service writers desk for over 10 minutes. There are the two service managers desks at the Yesterday, I went to pick up our vehicle and stood at the service writers desk for over 10 minutes. There are the two service managers desks at the entrance of the service area. One of the managers was on the phone. The other when I went to ask where Ryan was and I wanted to pick my vehicle he was very rude and short and said he's at lunch just go anywhere and they can help you. Again, it wasn't what he necessarily said, it was the tone. 47 years in the car industry and many as a service training consultant a good manager would have apologized and handled it with a smile and a thanked me for my business. Not this guy. He was evidently stressed and upset, he didn't want to be bothered, and could care less about me as a customer. I am seriously considering taking my 2 Toyotas elsewhere. The review would be much less than a 4 however Ryan was great and courteous, the manager ruined it. My wife was extremely upset in the tone and attitude of this manager More

Have been to multiple Toyota Dealerships and Scott Clark is #1 in terms of being genuine, polite, accommodating, quality. is #1 in terms of being genuine, polite, accommodating, quality. More

As usual, I received prompt, friendly service. Archie Newton is always a pleasure to work with. Archie Newton is always a pleasure to work with. More

Great service every time. The serviceman was concerned about meeting all my needs in a timely manner. The serviceman was concerned about meeting all my needs in a timely manner. More

Scott Clark Toyota is an excellent service . Service team is also verygood and professional and nice, thanks Service team is also verygood and professional and nice, thanks More