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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,652 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,652 reviews

February 01, 2022

Vaughn did a great job! Professional and polite. Highly recommend Express Service at Scott Honda. Dave C More

by dcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2022 -

Scott Honda of West Chester responded

Dave, thank you so much for sharing your 5-star compliments with our team! Your recommendation is a great reward for Vaughn's hard work. We appreciate you :)

February 01, 2022

This dealership is courteous and friendly. I got right in and right out of the service department. More

by 5150steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments, Steve! We're committed to making each of your visits here easy and convenient. It's great to learn our "courteous and friendly" team had you back on the road quickly and safely.

February 01, 2022

Service was efficient and the service writer explained all the reasons for the necessary work. All was done to my satisfaction and done in a timely fashion. I’m completely satisfied. A+ rating. I tecommen More

by suzanneu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, John Rooney
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Feb 02, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation, Suzanne! Exceeding your expectations has always been our goal so we're thrilled knowing our team went above and beyond to earn your total satisfaction. As our valued guest, your "A+ rating" means the world to us :) Thank you.

January 31, 2022

My service experience was fast and great, my writer fully exceeded my expectations and I am a very happy customer! More

by Alexandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sutherland, Matthew Moravec
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Feb 01, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! When you're happy, we're happy :) Knowing we've "exceeded your expectations" is an amazing reward. It means our team went above and beyond to provide our own 5-star treatment and customer care. It was our pleasure to help!

January 31, 2022

Justin was my service manager, he was great 👍. Friendly and even with a mask on you can tell he was smiling. My car passed inspection but the service technician noticed issues with my brake pads and rotor More

by joannefrybarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Feb 01, 2022 -

Scott Honda of West Chester responded

Joanne, thank you so much for sharing your feedback! It's an honor to be your trusted dealer. We give thought to the details that make your visit memorable— and we're glad it shows! Justin's dedication to getting you back on the road safely reflects our team's strong value of integrity. We take the time to offer advice, share insights, and give you our undivided attention. It's our duty, and our pleasure, to "keep you safe."

January 29, 2022

Service at Scott is easy. Easy to set up and change appointments, great flexible hours and the facilities are very good. Service team is friendly and helpful More

by rb_crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Scott Honda of West Chester responded

"Service at Scott is easy." That's a guarantee for all of our guests! Earning your total satisfaction has always been our goal so we understand that being "flexible, friendly, and helpful" will allow you to have a 5-star experience in our Service Center. We're so glad we could help :) Thanks for sharing your awesome feedback!

January 28, 2022

Good service, happy to deal with them. Took a while to get scheduled in! Thank you More

by eldredgerce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
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Jan 31, 2022 -

Scott Honda of West Chester responded

And we're happy to provide such "good service!" Thanks for giving our team the opportunity to earn your total satisfaction. We appreciate your patience and understanding as we accommodate all of our guests' requests for service. Your 5 stars mean the world to us :)

January 27, 2022

Carlos and Rob made the car search and buying process painless and easy! Everyone involved was helpful and friendly More

by jml1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Cole, Lino Santiago, Marius Krawiec, Cliff Ashamole, Rob Gill, Carlos Nunez
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Jan 28, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5 stars with us! Our team's committed to making the car buying experience "painless and easy" for all of our guests so we're thrilled knowing Carlos and Rob followed through for you. We're glad our friendly smiles and helpful advice made your visit even better :) We wish you many happy miles ahead!

January 27, 2022

Always pleasant to deal with. Car ready on time. Everyone there is very nice and always greeted as soon as I arrive. More

by Jimlitt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Jan 28, 2022 -

Scott Honda of West Chester responded

Jim, your 5-star feedback means so much to us! Thanks for sharing. Our team is committed to earning your total satisfaction so it's awesome to hear that you enjoyed your recent visit. Quick, reliable, and friendly service is the Scott guarantee!

January 27, 2022

Scott Honda Drive In Service is very convenient and professional. Great waiting area. My car was inspected and recommended service was fast and reasonably priced. More

by Duke1427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Jan 28, 2022 -

Scott Honda of West Chester responded

Thank you, Duke, for sharing your 5-star recommendation! We're happy to offer our 'convenient' services— your comfort is our priority, after all! Earning your total satisfaction is a huge reward for our team. We appreciate you!

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