Scott Honda of West Chester - Service Center

The dealership is clean and the service advisor that helped me is polite and efficient helped me is polite and efficient More

I find Scott Honda to be a great dealership. I’ve been using them for over 10 years, having leased several Accords and a CR-V from them, and purchasing my 2015 Accord and 2018 CR-V off of lease. I’ve been using them for over 10 years, having leased several Accords and a CR-V from them, and purchasing my 2015 Accord and 2018 CR-V off of lease. I have always. Found them to be very friendly and easy to work with, both in the sales end and the service area. I continue to take my Hondas to Scott for service, even though I know that sometimes I can get it done at lower cost elsewhere, because I trust their work and thoroughness. I also own a Jeep purchased from a well known dealership in my region, but I do not take back to that dealership for service if I can help it. I do not have the same faith in that Jeep dealer service department that I have in Scott. I can highly recommend Scott Honda. More

I look my van in with a dashboard warning light. I googled it and all results indicated a problem with the battery, which we had just recently changed out. I told the service tech this when I dropp I googled it and all results indicated a problem with the battery, which we had just recently changed out. I told the service tech this when I dropped it off. They claimed they hadn't seen this warning before and were unsure of what it was.. so they charged me $200 for an "evaluation" which I felt was fair. A few hours later they called to say they didn't think it was a battery problem, but would try cleaning the transmission (??) since they thought that would solve it. The 2 hour repair ended up taking TWO FULL DAYS, they added 30 miles to my car and cost more than $1000!! Fine, if it was fixed. NOPE. Within 36 hours the light was on again. They clearly had just "reset" the warning light and let the car go. So I called Honda Corporate. In fact, the warning light IS A BATTERY ISSUE. To say I am livid about the wasted $1000 is an understatement. I will NEVER EVER bring a car to the scam artists at Scott Honda. NEVER. More

I found everyone at Scott Honda to be professional and friendly. It was my first time there for service and I will definitely make Scott Honda my go to place for service and maintenance of my vehicle. friendly. It was my first time there for service and I will definitely make Scott Honda my go to place for service and maintenance of my vehicle. More

Excellent service can't complain at all. Very helpful and communicative through all steps of the process. Very helpful and communicative through all steps of the process. More

I generally find employees at Scott Honda to be friendly and helpful, and the service efficient. This visit was no exception. and helpful, and the service efficient. This visit was no exception. More

Excellent service. I don’t need fifteen words to say this in any better way. I don’t need fifteen words to say this in any better way. More

Service went well with a recall and possible other problem. They kept me up to date and offered lots of other things could do while the car was there . problem. They kept me up to date and offered lots of other things could do while the car was there . More