Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,681 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
Contact Dealership
View Awards

706 Autopark Blvd

West Chester, PA

19382

Directions

By Type

Showing 3,681 reviews

September 30, 2021

Aaron and the rest of staff were attentive, helpful, understanding. Made the car shopping process less intimidating! More

by CaitlynS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Scott Honda of West Chester responded

Shopping for a car should always be this easy, Caitlyn! That’s why our team takes the time to listen and understand your needs so we can help you find the right car! We’re always happy to ease the minds of our guests with our thoughtful and professional service. We really appreciate your feedback and Aaron will be thrilled to hear your glowing recommendation!!

September 30, 2021

Excellent service. Significant customer friendly environment and communication with plan for car service and needs. Will transition all service to this dealer. More

by jennhara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Report | Print
Oct 01, 2021 -

Scott Honda of West Chester responded

Jenn, thank you so much for your kind review! We’re so excited to be your trusted dealership! Our team dedicates all of their energy into building trust with our guests and creating this friendly environment for all to enjoy! We’re so glad we’ve earned your trust and we’ll be thrilled to welcome you back :)

September 29, 2021

The whole process was quick and efficient this Is our second car from Scott Honda More

by Bethtouey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
Report | Print
Sep 30, 2021 -

Scott Honda of West Chester responded

We’re always overjoyed to welcome back friendly faces like your own, Beth :) We’re honored to have earned your trust; thank you for choosing the Scott team once again to assist you in your car-shopping journey!! We’re wishing you many happy miles!

September 29, 2021

Service Department personnel were exceptionally clear in describing the work which needed done on the car. Very professional! More

by Honda Stuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Sep 30, 2021 -

Scott Honda of West Chester responded

Hi! Thank you so much for sharing your thoughts on your experience at Scott! We’re so happy to have helped you with our professional and thoughtful service :) Honesty is always the best policy and our team is committed to sharing sincere and reliable feedback regarding your vehicle’s maintenance and repairs. We appreciate your 5-star recommendation!

September 28, 2021

Clint was the absolute best person to work with us!!!! I've waited so long for a new car and my experience was so awesome and went so smoothe! More

by lcoyle86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Rupert
Report | Print
Sep 29, 2021 -

Scott Honda of West Chester responded

We’re always ecstatic to turn your dreams into reality, especially if that means we can help find the right Honda for you! Clint’s dedication to fulfilling your needs and exceeding your expectations proves that our team is on the right track to becoming the best versions of ourselves. Thank you so much for sharing your experience with us! We wish you many happy miles in your new Civic :)

September 28, 2021

Sales is good Service is not so good I got my truck Sales is good Service is not so good I got my truck inspected and it went OK A few days later I tried to get my Honda Acord inspected and was to More

by Jbarcio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bottke
Report | Print
Sep 29, 2021 -

Scott Honda of West Chester responded

Hi there, we’re truly sorry to hear that our team couldn’t meet your expectations. We deeply regret not being able to provide the high level of service and accommodations that we previously have under normal circumstances. Over the past few months we have seen higher volumes of service requests and we’re committed to seeing that each of those guests receive the same reliable and trustworthy service. We appreciate your recognition of our team, and we are grateful for your feedback. We hope to earn your confidence in the future.

September 28, 2021

As has been my experience for over 10 years Scott Honda is premier service. Top knotch. I will never take my car anywhere else. More

by brinehart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Thomer
Report | Print
Sep 29, 2021 -

Scott Honda of West Chester responded

We are so appreciative of your dedicated loyalty to the Scott team! We are thrilled to have earned your trust with our fast, friendly, and reliable service and we will be honored to help you for many more years to come. Thank you so much for sharing your 5-star review and recommendation; you’re amazing :)

September 28, 2021

John’s always so kind and helpful! Thanks to John and the service team for making everything clear and simple. Your care and consistency are much appreciated. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Report | Print
Sep 29, 2021 -

Scott Honda of West Chester responded

Hi Steph! Thank you for sharing your lovely compliments about our team; it sure put some bright smiles on our faces :) We will always dedicate our time and energy into providing care and comfort to each and every guest. We’re not just in the car business; we’re in the people business! We appreciate you and we’ll be happy to help again in the future!

September 25, 2021

I was super happy with the service received today from Vince Houpt. He gave me superior service after I called over 10 other locations and hearing I could not be serviced today. Vince took extra care of m More

by Caprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, Vince Houpt
Report | Print
Sep 27, 2021 -

Scott Honda of West Chester responded

We’re thrilled to hear that you enjoyed your stay with us! Our team strives to provide the best service for our guests. We will always be happy to help you with your routine maintenance and your next car-shopping adventure :) Thank you for sharing your wonderful thoughts on our team! We look forward to seeing you again!!

September 25, 2021

Aaron got back to me right away! Communication through email and text made the process easy and quick! More

by Mdoubs
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Dainora
Report | Print
Sep 27, 2021 -

Scott Honda of West Chester responded

We’re all about quick, easy, and reliable processes at Scott Honda! We’re so glad that you enjoyed your experience and that our team delivered our best service :) Thank you for sharing your awesome 5-star review and recommendation!

1
...
126
127
128
...
369