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Scott Honda of West Chester

West Chester, PA

4.8
3,677 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,677 reviews

August 18, 2021

I received excellent and efficient service from the minute I pulled in to express checkin until I pulled out of the express service. My agent was very nice and helpful and the staff was very friendly . More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Sep 08, 2021 -

Scott Honda of West Chester responded

It was a pleasure doing business with you, Angie! Our goal is to ensure a wonderful experience for all of our guests the moment they walk or drive through the doors until the time they leave, and even after they walk out. We’re pleased that that level of service did not slip when you arrived! We’re so excited to work with you in the future!

August 18, 2021

Love the waiting areas and being kept up to date on progress and reps are friendly. More

by Susan Mannino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Aug 23, 2021 -

Scott Honda of West Chester responded

Convenient and friendly service is our goal, Susan. Glad to hear that we met it! Thank you for your 5 stars.

August 18, 2021

Great customer service. Top notch workmanship! Very thorough and friendly! Always good to use Honda parts and technicians! More

by Us201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Sep 08, 2021 -

Scott Honda of West Chester responded

It certainly is always good to use Honda parts and technicians! We aspire to not only deliver the best parts and repairs for your vehicle, but honesty, integrity, and friendly professionalism, as well. Thank you for your kind comments about our service; your feedback will not go unnoticed!

August 17, 2021

I have been taking my vehicles to their Service center for the past 7yrs and their service, professionalism, attention to details and follow ups have been just fantastic !! Every staff member is very co More

by Raviped
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Aug 23, 2021 -

Scott Honda of West Chester responded

It’s fantastic you think we are fantastic! 7 years is a long time… and it has been our team’s pleasure to go the extra mile for you the entire time. Professional and attentive care is our goal. It is great to hear we got it right! Thank you for sharing your 5-star compliment for others to see.

August 17, 2021

Always greated joyfully, premises are always clean & tidy. The employees are courteous & helpful. The snackbar and coffee stand are very appreciated. I do recommend SCOTT to my friends. More

by Cwacar65
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Aug 23, 2021 -

Scott Honda of West Chester responded

It’s awesome to hear that you enjoy your time at Scott Honda. It is our team’s pleasure to give you friendly and professional care. And amenities like the snack bar & coffee stand are what makes our dealership focused on you. We would love for your friends to join the Scott Honda Family, too. Your 5-star opinion is important to us… Thank you!

August 16, 2021

Excellent Service Dept and Staff, especially Mr. Shaun Thomer. My car was inspected and repaired skillfully by Mr. Patchell. On a previous visit I met with a superb Sales Dept and Sales Manager. Mr. M. Kr More

by peacheycat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Krawiec, Shaun Thomer
Aug 23, 2021 -

Scott Honda of West Chester responded

At Scott Honda, everyone on our team strives towards friendly and professional care. Amazing that you felt it! Every person you mentioned will appreciate the shout out. Our team is full of superstars who really care about the people we serve. Thank you for your 5 stars… it means a lot to us.

August 16, 2021

Efficient service. Fair pricing. Never had an issue. Service I. More

by Richmooney135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Scott Honda of West Chester responded

We appreciate your 5-star compliments... thanks for giving us the opportunity to earn them!

August 14, 2021

My whole experience in trading in for a new Honda Civic EX was amazing! Omar Haque was the best salesman I have ever worked with! He made my car buying experience stress free. He was very knowledgeable in More

by Crissy Stevelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Haque, Harry Tarabicos
Aug 23, 2021 -

Scott Honda of West Chester responded

We agree that Omar is a big asset to our team! He knows that our mission is professional and friendly customer service. Omar will be very happy that you called him “the best salesman you have ever worked with”. Compliments like yours make hard work very gratifying. We appreciate your 5 stars and recommendations… Thank you!

August 13, 2021

I scheduled a service appointment because my check engine light came on, and I just had the car in a few weeks earlier for the same problem. Joe Walker was excellent in letting me know when he would More

by Jimscanl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Joe Walker, Christian Aponte
Aug 23, 2021 -

Scott Honda of West Chester responded

The service team has been very busy this summer as people are getting back on the roads. So communication and courtesy rides have been more important than ever. Keeping you up to date on your car was our pleasure. We agree Joe is “excellent” and an important part of our team. Your 5-star feedback mean a lot… thanks for giving us the opportunity to earn it!

August 13, 2021

My first visit. Needed PA Inspection and emission. All personnel were very helpful and friendly. More

by jmraug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Aug 23, 2021 -

Scott Honda of West Chester responded

Wonderful that you recognized our goal of professional and friendly care during your first impression. We appreciate you took the time to give us your stack of stars!

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