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Scott Honda of West Chester

West Chester, PA

4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

March 04, 2021

I continue to have both of my vehicles serviced at Scott Honda because of the professionalism of Mr. William Mark Dennis in the service department. More

by Burruss051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Scott Honda of West Chester responded

Welcome back... and thank you for choosing our team once again to help with your Honda maintenance. We're thrilled to hear William continues to earn your 5-star satisfaction! Thanks for being our guest :)

March 03, 2021

Jeff was wonderful!! He was kind, patient, and helpful. This was our first time buying a car and he walked us through it without being condescending (we’re young). He also helped us navigate getting insure More

by brennakdoyle27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Toto
Mar 08, 2021 -

Scott Honda of West Chester responded

This is wonderful Brenna, thank you for sharing your story with us! Your vehicle purchase (especially your first!) is a big deal, and we're so excited to be a part of it. No doubt, Jeff is committed to completely earning your satisfaction by providing all the information and guidance you need to help make such an important choice. We appreciate you! Congratulations and happy driving!

March 03, 2021

Heip was fantastic; he made a difficult situation so much easier!! Going back today to trade in another vehicle. This will be the third vehicle I purchased with Scott Honda and Hip and am always happy with t More

by eringownley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Mar 08, 2021 -

Scott Honda of West Chester responded

Hi Erin, thank you for sharing 5-star compliments for Hiep and his consistent professional service! It is truly a pleasure to welcome you every time :)

March 03, 2021

I had a really good experience at Scott Honda. Jeff was very friendly and helpful. I felt no pressure when looking for a car, and had a fun experience! More

by Kaitlyndonnelly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Mar 04, 2021 -

Scott Honda of West Chester responded

Hi Kaitlyn, we simply love to hear it! Your vehicle purchase should fun and we're excited to be a part of your journey to find the perfect match. Congratulations on your gorgeous Certified Civic, and thanks so much for giving Jeff and Rob their well-deserved 5-star shout outs!

March 03, 2021

Hiep Luong was great! I didn't feel pressured, very informative all around nice guy. Wasn't trying to up sale me. Gonna recommend him to my friends and family. More

by S.Irons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Rob Gill
Mar 04, 2021 -

Scott Honda of West Chester responded

We're so happy to hear it! Thanks for the opportunity to earn your 5-star recommendation. It was our pleasure to help you find the Certified Honda of your dreams with a helpful, convenient, and comfortable process!

March 03, 2021

Very professional and efficient service department. I arrived about ten minutes before my appointment and was immediately attended to after pulling into the service area. Same-day service for fluid chang More

by TLB724
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Mar 04, 2021 -

Scott Honda of West Chester responded

Thanks for being our guest! It's our pleasure to welcome you. We value your time, so we're committed to getting you back on the road in no time with friendly, professional service. Happy driving, 'til we see you again!

March 03, 2021

This is the single best car buying experience we have ever had all because of one person, HIEP LUONG. He gave incredible service and attention without cheesy or annoying pressure. He went above and beyon More

by tanveer.jeelani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Cole, Bernie Hughes, Hiep Luong, Paul Kutyn, Dan Zink, Omar Haque, Paul Vanderwoude, Jeff Ross
Mar 08, 2021 -

Scott Honda of West Chester responded

Hi Tanveer, thank you for sharing a "best-ever" compliment for Hiep at Scott Honda... those are our favorite kind! We are happy to hear that Hiep made every moment easy with personal attention to your needs until they were met with complete satisfaction. We're excited that we can look forward to welcoming you back some day... until then, enjoy every mile!

March 03, 2021

Brandon provided Excellent customer service! Great communication of services to be performed. Very thorough with future service needed. He was very polite and professional. See you in July. More

by Gayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Mar 04, 2021 -

Scott Honda of West Chester responded

Hi Gayle, this is awesome, thank you for sharing your review! Our team appreciates you, and we're committed to making your vehicle maintenance a comfortable and convenient part of Honda ownership. We love to hear your recognition for Brandon's thoughtful service, and we'll look so forward to welcoming you back in the summertime!

March 02, 2021

Scott Honda and Hiep Luong our Sales Person were wonderful. He knew we had a good idea of what we wanted and he helped us have the best experience possible. He answered all our questions and was nev More

by Judipop23
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Hiep Luong
Mar 08, 2021 -

Scott Honda of West Chester responded

Hi Judi, thank you for sharing your 5-star compliments for our team! We love to hear that Hiep made choosing your next Honda a comfortable and enjoyable experience. It's our pleasure to give you all the information and time you need to make the best decision for you. Happy driving :)

March 02, 2021

I feel right at home knowing my car will be taken care of kind of like being at the babysitters/ I trust the service technicians which is no small thing for a woman. Friendly, upbeat energetic need I say m More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Mar 08, 2021 -

Scott Honda of West Chester responded

Hi Donna, thank you for sharing your important feedback! Trust is so important when it comes to finding the right team to care for your Honda investment, and we love to hear that you feel it at Scott. Friendly, thoughtful service is our promise and we appreciate you making the trip to visit us. It's our pleasure to welcome you!

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