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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.9
3,488 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,488 reviews

February 07, 2024

I generally find employees at Scott Honda to be friendly and helpful, and the service efficient. This visit was no exception. More

by arjaygee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

Consistency is important. We're grateful you shared this feedback that we are welcoming and on-point with our customer care. We appreciate your recommendation and look forward to welcoming you back when the time is right. Thanks for your stack of stars.

Helpful
February 06, 2024

Omar has done a really good job in coordinating the sale considering we leave 3 hours away from the dealer. It was worth to drive there and work with him and his manager. We will do it again for our next ca More

by Claudio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

We value your stars, Claudio and Melissa. Thank you! We're thrilled to receive this recommendation, and I know that Omar is over the moon to get your compliments. Three hours is quite a distance, so your endorsement is a huge deal for our team. We're grateful you took this time to share your story.

Helpful
January 31, 2024

Service went well with a recall and possible other problem. They kept me up to date and offered lots of other things could do while the car was there . More

by ptorcutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

Convenience and thoroughness are two of our many goals for great customer care. We can save you time, money, and a return trip by providing you with all maintenance options and preventative care while you are already here. But, above all, we want to give you personal attention as you make your decisions. We value your feedback. Thanks for your recommendation.

Helpful
January 31, 2024

Excellent service. I don’t need fifteen words to say this in any better way. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

Your few words say so much! We value you, Rick, and we're glad you feel it each time you visit our Service Center. It's a privilege to be your trusted service team.

Helpful
January 30, 2024

We had the pleasure of working with Andrew for the purchase of a new 2024 CR-V. Understanding our urgency due to an insurance claim, Andrew was exceptionally proactive in keeping us informed about the More

by evanurb
Recommend Dealer
Yes
Employees Worked With
Andrew Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

Wow! We are extremely grateful that you have chosen Scott Honda as your preferred dealership over the years. Your continued trust is the best compliment we could ever receive. We have a dedicated team, and Andrew will be thrilled to know that you hold him in high regard. Your confidence in our sales professionals and service team means everything to us. We are honored to be your go-to dealership, and we want you to know that we are celebrating this fantastic review!

Helpful 1
January 27, 2024

Nick was a pleasure to work with during the service. Scott Honda Service Dept. has had several excellent advisors in the past, and I hope the new advisors maintain the same quality of service. Thank y More

by mcgrailfp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

We're thrilled to earn your 5-star compliment again and are honored to be your trusted service team. Our newest advisors will receive the same coaching to ensure our highest level of customer care. They are a dedicated group and we're thrilled they joined our team to assume the role of others who've moved up in our organization. We are grateful for your continued recommendation and welcome your honest feedback ALWAYS so that we keep your high opinion. We value you!

Helpful
January 27, 2024

Fast, friendly, accurate service. I trust them to service my car. I know it will be completed correctly the first time. More

by fasylvestri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

Your confidence is everything to us. It's our privilege to be your trusted service team. Thanks for the 5-star compliment. We value you!

Helpful
January 27, 2024

Scott Honda has been our dealership for many years and has always been reliable and accommodating More

by tomw606
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

Your high regard is the best compliment we can ever receive. Your confidence means everything to our dealership team. We are thrilled to be your first choice over the years, and we are celebrating this review with gratitude for your continued business, Tom!

Helpful
January 26, 2024

Jeff Wood is a true professional! He takes his time and truly cares about you being satisfied with your purchase. He helped us from start to finish with the purchase of my sons certif More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Krawiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

Wow, JD, what a tremendous compliment for our Honda Dealership and Jeff Wood. We're thrilled to have you as part of our Honda family. The HR-V is a fantastic choice for your son. Quite a few of us have selected the HR-V for our sons, daughters, sisters and brothers, heck its a great compact SUV for anyone in the fam. You mentioned New Jersey in your review, and so I'll share that we also have Scott Honda of Vineland, NJ. It's our newest dealership since February 2023. Same commitment to 5-star customer care, professionalism, and thoughtfulness. Tell your NJ friends and family, that we've arrived in New Jersey, too!

Helpful
January 25, 2024

Fast efficient service. Great communication. Nick was great! All work was described fully to me. More

by l18pacav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Scott Honda of West Chester responded

We agree that fast, efficient, and transparent are the basics of good service, yet our goal is 5-star customer care. We are thrilled to meet your expectations and appreciate you sharing your positive experience. Thanks for letting us know that we earned your high opinion. We're delighted that Nick's efforts earned our team more stars. We value your recommendation.

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