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Scott Honda of West Chester

West Chester, PA

4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

September 01, 2020

All I can say about my visit is that Derron Johnson is AWESOME! He was so nice, so helpful, so funny. He really did a great job at making my first ever car purchase a breeze and I can’t thank him enough f More

by marissakrall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derron Johnson
Sep 03, 2020 -

Scott Honda of West Chester responded

Yes, Marissa, we agree... Derron is AWESOME and funny, and we're absolutely thrilled to hear that you had fun buying your FIRST-EVER car!! Congratulations to you. It's our privilege to earn your confidence and to be a part of your milestone purchase. Enjoy the roads ahead.

August 31, 2020

Omar was very friendly and knowledgeable. He sent us a video of the couple of cars we were looking at which was a fun touch. He was also kind and inclusive of both my wife and I, which is still a concern More

by langnoel93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Omar Haque
Sep 03, 2020 -

Scott Honda of West Chester responded

Many thanks to you both for being our valued guests! We're grateful for the opportunity and it's our pleasure to make sure the driving needs of your family are met. Thoughtful customer care is our promise at Scott Honda and we love to hear you enjoyed Omar's commitment to our mission. We appreciate your patience, and you noticing the ways that we hope to make your visit most comfortable during this time, and always.

August 29, 2020

Visited Scott today for the second time to buy new Hondas. With no appointment, extremely lucky to have been partnered with Greg Cole. Easily the most engaging and straightforward dealer experience More

by cv2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Tomas Dainora
Sep 03, 2020 -

Scott Honda of West Chester responded

Thank you for the opportunity to welcome you back! We feel lucky for the privilege of helping you find your perfect next Honda, and we're grateful for Greg's commitment to your personal needs that earns us the chance to have you visit us again. Our team appreciates kind words and feedback about what matters most to you. Congratulations!

August 29, 2020

My family has bought and leased cars from Scott Honda for 15+ years and the reason is because of Greg Cole and his expertise, as well as genuine care for his customers. He devotes his full time and attention More

by Gabby.debar97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
Sep 03, 2020 -

Scott Honda of West Chester responded

Hi Gabby, wow!! Thank you for sharing your family's story about years of smooth sailing success with Greg at Scott Honda! Your experience with us matters every time, and that's why thoughtful customer care is our promise. Greg represents our mission and the core values that drive us so well, and we have him to thank for earning each moment of satisfaction. His hard work never goes unnoticed. We appreciate you, for your confident recommendation!

August 28, 2020

After almost 10 years of leasing, Eric Trembicki helped me buy my new Honda Civic! He was very polite and professional, made everything run smooth. Rob in the finance department was also great. Much thanks More

by Kmc70189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Eric Trembicki
Sep 03, 2020 -

Scott Honda of West Chester responded

Congratulations and thank you for sharing these awesome kind words about our team! Your big decision is so important, and we love the opportunity to help. Kudos to Eric and Rob for full commitment to helping you accomplish your dream of owning a new Honda. We're wishing you many happy miles on the road ahead :)

August 28, 2020

Jeff knows consultative selling. He genuinely listened to needs and added value to my process of evaluation. I certainly hope to work with him again. More

by benw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ross
Sep 03, 2020 -

Scott Honda of West Chester responded

Yes, Ben, we agree... Jeff does know consultative selling, and he knows our mission to provide each guest with thoughtful customer care. That means genuinely listening and being helpful where and when help is requested. It means giving our guests as much time as they need, and space to browse without pressure to buy, and offering options to be considered. Professionalism, convenience & personal attention; simply put, it's our goal to make car shopping easier. We're glad you're pleased.

August 27, 2020

The dealership is beautiful. Well maintained and following all social distance policies while still maintaining an excellent customer experience. Eric was wonderful to air with. He was honest and he More

by Valpograd92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Erik Martinez
Sep 03, 2020 -

Scott Honda of West Chester responded

Eric is professional, friendly, and lives our mission to give each guest thoughtful customer care. It's always important to go further in caring for those who come to our stores, and it's especially important during these times. We're grateful that you shared your experience at our dealership. We appreciate your 5-star review. We appreciate you! Congratulations on your new car.

August 27, 2020

Joe was great from the beginning. I knew the process was going to be easy and hassle free. From the phone call in to check availability to leaving with the car, the experience was excellent. I highly recomm More

by FQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lino Santiago, Marius Krawiec, Tomas Dainora, Mongi Borni, Michele McKnight, Joe Gonzalez
Sep 03, 2020 -

Scott Honda of West Chester responded

Thanks for all the "shout outs" in such a 5-star way!! Our whole team is on a mission, and it's to make car buying easy, and convenient, friendly and without pressure. That's what we call thoughtful customer care. We're really pleased to hear that your experience was great, so much that you choose to write a review about it. Congratulations on your new car.

August 26, 2020

Would definitely recommend dealer. I had an appointment for a test drive, the car was ready for me and Erik did a great job explaining all the features. More

by JBonjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Martinez
Sep 03, 2020 -

Scott Honda of West Chester responded

We appreciate the 5-star compliments, and we also appreciate your recommendations, too!

August 25, 2020

Thanks to Patrick Cummings. I usually dread the car buying process but this was by far the easiest and best experience I've ever had. More

by robwatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Cummings
Sep 03, 2020 -

Scott Honda of West Chester responded

Rob, your review is our favorite "kind" to read... when our guest acknowledges that they've had sub-par experiences UNTIL they came to one of our dealerships. Rob, it's our mission to make car buying easy, and exciting, and stress-free. It's a BIG DEAL to purchase a car, and we aim to make it feel that way!! Thanks for the compliments and thank you also for your review.

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