Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scott Honda of West Chester
West Chester, PA
3,664 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest.
Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy.
Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,664 reviews
July 28, 2020
Jeff went above and beyond to provide top service and ensure a smooth delivery. His extremely professional approach and personable style were key to the process ensure a smooth delivery. His extremely professional approach and personable style were key to the process More
by ajmedici
Employees Worked With
Jeff Ross
July 27, 2020
I had the pleasure of dealing with Jeff Ross and John Biehl!! They both made the buying process very quick and easy! Thank you Scott Honda!! Biehl!! They both made the buying process very quick and easy! Thank you Scott Honda!! More
by Erik415
Employees Worked With
Jeff Ross, John Biehl
July 25, 2020
It was OK I was able to settle on a vehicle price before arriving at the dealership. Was disappointed on how long it took after the fact. Nick keep trying to I was able to settle on a vehicle price before arriving at the dealership. Was disappointed on how long it took after the fact. Nick keep trying to oversell products I was not interested in, and after I said no he kept up with comments on why I would what it. It almost got to the point I was going to walk away. Please train your finance staff better, because this happened to me 10 years ago at this dealership. I just don't understand why after agreeing on a price it would take another 2 hours for the paperwork. More
by mpa19380
Employees Worked With
Nick Toto, Joe Gonzalez
July 25, 2020
Bill was great and very easy to connect with, which is very important! He was on target with the details of the process and explained each step! We certainly will be in touch with Bill for our next Hond very important! He was on target with the details of the process and explained each step! We certainly will be in touch with Bill for our next Honda!🙂 More
by loftusd55
Employees Worked With
Bill Martin
July 25, 2020
Lots to offer service-wise, great team to work with. We lived the Zurich Shield option so much we're bringing in our other cars for this service! lived the Zurich Shield option so much we're bringing in our other cars for this service! More
by lindsremington
Employees Worked With
Dan Zink, Omar Haque
July 24, 2020
Clean, comfortable, no haggle experience! Thanks for great service and piece of mind. You da man Omar and thanks to John in the Finance Department! great service and piece of mind. You da man Omar and thanks to John in the Finance Department! More
by jscottcalvert
Employees Worked With
Omar Haque, John Biehl
July 23, 2020
Greg Cole was extremely patient as we navigating the car buying process! He was courteous and kind, and provided helpful insight so that we could make an informed decision. buying process! He was courteous and kind, and provided helpful insight so that we could make an informed decision. More
by Nate G.
Employees Worked With
Gregory Cole
July 22, 2020
Wonderful experience! We inquired about a vehicle online. Aaron was prepared and showed us a few options, before we decided which vehicle we were going to purchase. Aaron m We inquired about a vehicle online. Aaron was prepared and showed us a few options, before we decided which vehicle we were going to purchase. Aaron made the process seamless. We did not have to wait for very long for paperwork. All staff were friendly, wore masks, practiced social distancing, and provided us a comfortable environment to wait. The facility was wonderfully maintained. More
by VEKDAK89
July 22, 2020
Carlos was my salesperson and he was very pleasant to work with. Jason Reitelbach also worked with Carlos on finding me the perfect car! Thank you for your superb service! work with. Jason Reitelbach also worked with Carlos on finding me the perfect car! Thank you for your superb service! More
by Kristin.vitello
Employees Worked With
Jason Reitelbach , Carlos Nunez, Nick Toto
July 21, 2020
Jeff was very pleasant to talk with he explained everything to us in detail and answered any question we had Robin finance was also very pleasant and explained everything in detail everything to us in detail and answered any question we had Robin finance was also very pleasant and explained everything in detail More
by Georgette
Employees Worked With
Rob Gill
