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Scott Honda of West Chester

West Chester, PA

4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

February 25, 2020

High compliments to Omar Haque for making our Honda Odyssey purchasing experience stress-free. Omar is truly an outstanding product specialist and salesman- Thanks Omar! More

by Colhunt
Recommend Dealer
Yes
Employees Worked With
Rob Gill, Omar Haque
Feb 25, 2020 -

Scott Honda of West Chester responded

Thank you for sharing your kind compliments about Omar at Scott Honda! We are thrilled to hear that your family enjoyed an excellent car shopping visit and that our team made your purchase a smooth-sailing success. Happy driving in your brand new Honda Odyssey!

February 24, 2020

Just Purchased my second new Honda from Scott Honda. Carlos Nunez was exceptional to work with in sales and Nick Toto made the financing easy. Best dealer experience by far! More

by KDM
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, Nick Toto
Feb 25, 2020 -

Scott Honda of West Chester responded

Welcome back for another awesome shopping experience to find your next new Honda vehicle. We're thrilled to hear that the duo of Carlos and Nick earned your 5-star feedback by providing helpful and convenient service! Thanks for the opportunity to wow you once again. Enjoy every mile :)

February 24, 2020

This is the first time I've been to Honda Dealers, I really like it here, I would recommend my friends to come here. Thanks More

by Nguyenthianhtho610
Recommend Dealer
Yes
Employees Worked With
James Newton
Feb 25, 2020 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda! We are happy to be of service to help you find a new Honda that fits your needs. It's awesome to hear feedback that, in particular, James made your experience great and earned your 5-star recommendation!

February 23, 2020

Erik was super helpful through the entire process! I’ll definitely be coming back to him for all of my future cars! He did such a great job my mom and boyfriend decided to buy cars from him as well. More

by Katrina.ann
Recommend Dealer
Yes
Employees Worked With
Erik Martinez
Feb 25, 2020 -

Scott Honda of West Chester responded

Hi Katrina, thank you for sharing your story! Erik works to earn your total satisfaction through professional and thoughtful service at every visit. It is a wonderful bonus to earn your family's trust in the process. You can be confident that they will enjoy the same great experience while Erik helps them choose their perfect next vehicle as well. Congratulations!

February 22, 2020

Nick Hopton was so incredibly patient with me as I figured out which trim line would best suit my needs. Also, he was able to bring up a few of my fav songs, from his phone, to test out the stere More

by Christine H.
Recommend Dealer
Yes
Employees Worked With
Nick Hopton
Feb 25, 2020 -

Scott Honda of West Chester responded

Hi Christine, we appreciate you!! When car shopping, you've got a choice, and we're so happy you chose the team at Scott! It's awesome to hear that Nick paid special attention to your needs and helped you find a model that make you feel happy with your decision. We love to hear that Nick connected with you over a passion you both share... music :) Enjoy cruising in your new Honda!

February 22, 2020

Our salesperson, Nick Hopton was great. He was very patient and helpful in answering all our questions and made our experience buying a certified pre-owned HRV very positive. More

by geoseeds
Recommend Dealer
Yes
Employees Worked With
Nick Toto, Nick Hopton
Feb 25, 2020 -

Scott Honda of West Chester responded

Awesome feedback - thank you for sharing how Nick (-and Nick!) worked to make your car shopping experience with us a truly fun and memorable experience! It's a privilege to show you how enjoyable the process can be, and earning your total satisfaction along the way is our major goal. Happy driving in your 'new-to-you' Honda HRV!

February 21, 2020

In my nearly 50 years of buying automobiles Scott Honda of West Chester, PA was by far the best. My salesperson Cliff and Finance Manager Rob Gill were outstanding in helping me select and finance the righ More

by LoveCRVLX
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole, Rob Gill
Feb 25, 2020 -

Scott Honda of West Chester responded

Thank you for sharing your confident, 5-star recommendation! We love to hear that Cliff and Rob earned a 'best-ever' compliment for Scott Honda from you; as an experienced car shopper, it's an incredible accolade that we are grateful for. It's awesome to hear that you're enjoying every mile in your Certified CR-V LX!

February 20, 2020

Erik was very helpful, knowledgeable and patient. We came in looking for 1a new vehicle and ended up with a nicer model used one. We are very pleased with our service. More

by Challman8
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Mongi Borni, Erik Martinez
Feb 25, 2020 -

Scott Honda of West Chester responded

Thank you for sharing your recognition for the team that worked to help you choose the best next Honda for your family! We know Erik appreciates your kind words. Enjoy every mile in your certified Honda! :)

February 20, 2020

I'm just going off of context here but don't leave sarcasm in your voice mail to me. Incredibly rude and disrespectful. Classless. Perhaps this was just an off day but as someone who is works in a Peo More

by RunningBack08
Recommend Dealer
No
Employees Worked With
Bill Martin
Feb 25, 2020 -

Scott Honda of West Chester responded

We apologize for any message that you perceived was sarcastic or rude. We are still eager to learn your name so we have the benefit of looking into your concerns further. Meanwhile, we assure you that any representative of our organization is expected to behave in accordance with our core values. Our company was founded on the principle of treating every guest and each other with kindness and respect. As a dealership consistently recognized for world-class guest service, we wouldn't be able to maintain that level of achievement and moreover, we could never hope to earn your business if this behavior was our standard. Bill has found success in providing professional and friendly service, as evidenced by his complimentary reviews, and we're sorry that this was not your experience.

Feb 25, 2020 -

RunningBack08 responded

Bill, I do genuinely appreciate these responses. At first, I did not want to reply due to the fatigue I felt from this experience and the slew of other dealerships I'm dealing with. I admire your persistence in making this right . Issue resolved.

February 19, 2020

Excellent Service! Everyone was very considerate, polite and helpful Hiep Luong was especially helpful in ensuring I was making the best choice of car and then clearly s More

by HClader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Rob Gill
Feb 24, 2020 -

Scott Honda of West Chester responded

We're thrilled to hear that Hiep earned your total satisfaction and a confident 5-star recommendation! At Scott Honda, we want you to enjoy choosing your next car and make sure it's the best one for your needs. We hope you love every mile in your new CR-V!

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