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Scott Honda of West Chester

West Chester, PA

4.8
3,657 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,657 reviews

August 18, 2019

Warm welcome. Thinking that I would spend a four-day holiday weekend shopping for a new car, I started at Scott Honda. With just a two hour advance notice before my More

by JohnC25
Recommend Dealer
Yes
Employees Worked With
Omar Haque
Aug 19, 2019 -

Scott Honda of West Chester responded

We're thrilled to hear that you are still loving your new Honda, John! It is a huge compliment to our team that you can feel how much we care about providing a transparent process and a comfortable environment to make your important decision. Thank you for choosing us!

August 18, 2019

Great Service Omar is a great sales person. He pays attention to all of the details and figures out exactly what you need. I would highly recommend Omar to anyone. More

by Whibby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Haque
Aug 19, 2019 -

Scott Honda of West Chester responded

Thanks for recommending Omar, Whibby! We're so glad he earned your compliments and hooked you up with an awesome Honda :)

August 17, 2019

Sold faulty engine and they could "not fix" issue I bought my 2012 Crv with 35,000 miles on it. At the time of purchase the issues did not occur. Around 38,000 miles my car started to make a horrible More

by Mike McLimans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ken raysor, Cliff Ashamole, Calvin Thompson, Harlan Hanson
Sep 06, 2019 -

Scott Honda of West Chester responded

Hi Mike, we're sorry to learn that this has been your experience. We took time to look into your history, and our service manager reached out to you, eager to discuss your concerns and ways that we could find a satisfactory resolution. Based on the message we received back from you, it seems that you are not interested in working together. As you stated, the problem did not occur at the time of purchase, and we cannot address what we cannot see. While others familiar with the Honda product you consulted agreed that the rattle was not problematic, the best course of action is always to allow the dealer where you purchased the opportunity to inspect, diagnose and resolve the issue as best we can. Over 200k CR-Vs were sold nationwide in 2012, and handling maintenance issues at the dealership level is the best way to help identify a possible widespread manufacturer problem.

August 16, 2019

If your going Honda you have to go to Scott Honda! This is my second car buying experience at Scott Honda and I still feel the same way: This is the only place I’ll ever buy a car. This time I worked w More

by Ngallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Martinez
Aug 19, 2019 -

Scott Honda of West Chester responded

We're so excited for the opportunity to continue welcoming you back for all your future Honda vehicles as your needs change! Big thanks to Erik for letting you know how thankful we are to call you our guest. We hope you are loving every mile in your new ride!!

August 15, 2019

Was fair when others weren't! I came into Scott Honda and was greeted by Erik M. after coming from a sour experience at another dealer. The vibe and honesty received by Scott and E More

by jstprix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Martinez
Aug 19, 2019 -

Scott Honda of West Chester responded

We appreciate your awesome feedback! We're so happy to hear that you can feel the difference from the moment you are greeted by our team, who work hard to make your comfort and convenience our top priority. Thank you for choosing Scott for your new Honda!

August 14, 2019

Certified pre-owner purchase and vehicle trade in I traded in a vehicle and purchased a preowned Honda Accord. The sales rep was very helpful and even picked me up the following to day to come get my More

by TD793
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Martinez
Aug 19, 2019 -

Scott Honda of West Chester responded

Helping make your purchase experience as easy as can be is our pleasure! Kudos to Erik for going the extra mile - pun intended ;) We're glad you found your next vehicle from our selection!

August 14, 2019

Great experience as always I had purchased my previous car at Scott Honda and they treated me well. So when I needed to get a new car I didn’t hesitate to return. More

by S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mongi Borni, Bill Monhollan, Carlos Nunez
Aug 19, 2019 -

Scott Honda of West Chester responded

Thank you for choosing us again and welcome back! It's an important compliment to us that our team earns your satisfaction at every visit. We hope you're enjoying every mile in your new Honda!

August 13, 2019

Comfortable experience Carlos was friendly and helpful. He listened to our needs and helped us get the features we needed within our budget. We felt comfortable at the deale More

by Nf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Aug 19, 2019 -

Scott Honda of West Chester responded

Thank you for sharing your review! Our team makes your comfort and convenience a top priority when you're our guest. We are happy to be the dealership you can trust to help you find your family's perfect new Honda!

August 12, 2019

Excellent Salesman and Service Department. I found the salesman very helpful and personable and would recommend him to others. I've also had prior experience at Scott Honda and their service de More

by E. B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
Aug 19, 2019 -

Scott Honda of West Chester responded

Thank you for being a guest of both our sales and service departments. The team appreciates your feedback! We know Greg is happy to know that he's earned your total satisfaction. Enjoy your new Honda!

August 10, 2019

Happy with my Passport I thought from my salesperson to the finance department everyone worked hard to get me the best rate possible and down to a price I could afford. Not More

by Kluffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia Hughes
Aug 19, 2019 -

Scott Honda of West Chester responded

We're proud to be the dealership you have trusted over the years to help with all your vehicle needs! As a longtime guest, you have enjoyed first-hand our commitment to earning your satisfaction at every visit. Congratulations on the awesome new Passport!

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