Back

Scott Honda of West Chester

West Chester, PA

4.8
3,657 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
Contact Dealership

706 Autopark Blvd

West Chester, PA

19382

Directions

By Type

Showing 3,657 reviews

July 19, 2019

Recent Accord Purchase We recently purchased our 5th Honda from Scott Honda and were very pleased with the attention we received from Salesman Carlos Nunez. Top Notch! We ar More

by ETTOMMY1974!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Carlos Nunez
Jul 22, 2019 -

Scott Honda of West Chester responded

Excellent to hear!! We're so happy to be the dealership you trust, and we appreciate you returning to Scott Honda so Carlos could earn your 5-star satisfaction once more. Enjoy the ride in your new Honda - until we welcome you again!

July 18, 2019

Honda CR-V Purchase 7/2019 We purchased a base model Honda CR-V from Greg Cole at Scott Honda. He was very personable and pleasure to work with. He understood our needs and More

by Downingtown Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Rob Gill
Jul 22, 2019 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda! We make every effort to help you find the Honda you truly want and are truly sorry that it wasn't possible, but we hope you are loving every mile in your new CR-V so far. Greg appreciates your really nice compliments about the experience he provided for you to enjoy. Happy driving!

July 13, 2019

Fantastic service, Erik helped us get the best deal possible Erik has sold us two cars before and we were looking to get a third. Just like the two cars that we bought before, Erik helped us get the car we wante More

by Loki@2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Martinez
Jul 16, 2019 -

Scott Honda of West Chester responded

We're so happy you chose us once again to help with your Honda needs. Kudos to Erik for providing the service that shows we care, and earns your trust in the experience you'll enjoy at e very visit to Scott. Thank you for being our guest and we hope to see you again!

July 12, 2019

Great Dealership Expierence great service and hassle free experience at Scott Honda. Had to replace a car we lost in an accident and the staff was great from quoting a competitiv More

by Russr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Battistini , Carlos Nunez, Nick Toto
Jul 16, 2019 -

Scott Honda of West Chester responded

Hi Russ, thank you for trusting the team at Scott Honda to help you through the unexpected replacement of your vehicle. We're so glad you're okay! We're grateful to earn your 5-star recommendation and we wish you many happy miles in your new Honda :)

July 11, 2019

2016 honda civic air conditioning problem Air conditioning blowing hot air. Service diagnosed that there was a slow leak of refrigerant, they refilled the refrigerant but couldn't find the lea More

by Jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Thompson
Jul 11, 2019 -

Scott Honda of West Chester responded

Hi John, we're sorry to hear you're having trouble with your Civic's air conditioner. We followed up with your service advisor to learn more details about your visit today. It can be difficult to find a slow A/C leak and, as he explained, a dye was put into the system that will help us determine the origin of the leak at your next visit. It's recommended that you drive the car, use the A/C to help circulate the dye, and revisit us again in a month so we can locate and repair the leak. We'd never expect you to come have your A/C recharged on a monthly schedule; instead, we are hopeful for the opportunity to have you return so we can resolve the problem to your satisfaction.

July 09, 2019

Great place We Love Scott honda sales and service. All 3 drivers in our house drive hondas. We just bought our 4th car with Greg Cole. He is helpful and fair. More

by Luck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
Jul 10, 2019 -

Scott Honda of West Chester responded

Awesome! Welcome back and thank you for sharing your review :) We love to hear that you keep it "in the family" when it comes to your household vehicle needs. We know Greg appreciates the opportunity to help you and always looks forward to your return visits. Our service team is also glad to help keep your Honda fleet running smooth!

July 08, 2019

Absolutely horrific experience, total scam artists. Absolutely horrific service department. We've purchased several cars at Scott Honda over the past several years and will never be back here again. Whe More

by SKMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick H, John Cross
Jul 09, 2019 -

Scott Honda of West Chester responded

UPDATE: Hi Siobhan, thank you for returning so we could resolve your vehicle's issue. We hope we've regained some of your trust by doing all we could to help you with the inconvenience of these new repairs. We’re always grateful for an opportunity to make things right for our valued guests. We care about the experience you have here, and our team is committed to the goal of earning your satisfaction at every visit. Happy driving! Hi Siobhan, we appreciated your patience while we researched your recent visits and talked with everyone involved to learn all the details about your concerns. Your frustration is understandable and we are so glad we could reach you this afternoon to discuss some specifics of your previous repairs, current diagnosis, and how best to get things back on track. We’re always grateful for an opportunity to be heard, and we are eager to help you. As our service manager mentioned, we’ll be in touch again soon. Thank you for being our valued guest!

July 08, 2019

Yet another great sales experience! Bought my 3rd car from Hiep and he was great. Very helpful and no pressure at all. Tom in the finance office was great too! More

by Kharv911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Hiep Luong
Jul 10, 2019 -

Scott Honda of West Chester responded

Congratulations and thank you for being our guest! We're so happy (though hardly surprised) to hear that Hiep has consistently provided you with 5-star service to earn your loyal business. Our team is always here to help you with any vehicle need. We hope to see you again :)

July 06, 2019

Awesome experience I went to another Honda dealership that had poor customer services. Mr. James was awesome he did not give me the run around as I experience at the ot More

by Box2nite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Newton, Bill Monhollan
Jul 10, 2019 -

Scott Honda of West Chester responded

We're so glad that the search for your next Honda led you to Scott! Earning your satisfaction through respect and transparency is the way we do business, and its the experience you can always count on from us at every visit. Congratulations... we hope you are loving your new Honda!

July 04, 2019

Stop the Extras Salesman Bill Martin is excellent. Super nice guy and you can trust him. Cars are nice and dealership is clean. Dealership easy to find off route 2 More

by Mike S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Hughes, Bill Martin
Jul 05, 2019 -

Scott Honda of West Chester responded

Hi Mike, thank you for taking a moment to share your feedback and compliments about Bill and Bernie! Scott Honda is happy to be the dealership you trust to provide you with a comfortable and convenient Honda purchase experience. Enjoy your new Honda!

...
248
...