Scott Honda of West Chester

Surprise ... surprise! Ok. So today, two weeks after purchase, I go into the dealership to follow up on some paperwork. The person I needed to see was in a mtg, so a sales Ok. So today, two weeks after purchase, I go into the dealership to follow up on some paperwork. The person I needed to see was in a mtg, so a sales manager ((Azad) attended to me promptly, trying to get squared away what needed taking care of. It took a wee bit of extra time, but I was in no rush, so I was okay with it. The paperwork got taken care of, and said sales manager (Azad) came over to me and said for the inconvenience of waiting he offered to fill my gas tank!! I was pleasingly shocked! I've dealt with other dealerships (not Honda dealerships) in my lifetime and never, not ever, has someone offered to fill my tank for ANYTHING (and there were some major inconveniences I've endured at the hands of other dealerships!) I graciously accepted. He also offered to wash the car, but I refused, as my salesman (Bill Martin) was to go over some other things I needed to brush up on regarding the electronics, and after we finished with that, Bill then offered to run the car through the car wash!! I was floored! So, ok, maybe other people have experienced this type service before, but I never have, and I was just so tickled to death I had to come home and write about it. I think it's deserving of a shout out. Today I really felt appreciated as a customer. THANK YOU Azad and Bill! A happy Scott Honda customer, Carol DiSerafino More

Great experience We were in need of car after my wife had an accident with her HRV. Our salesman we were used to had retired and we were unsure who could help us. Fo We were in need of car after my wife had an accident with her HRV. Our salesman we were used to had retired and we were unsure who could help us. Fortunately, we were greeted by Erik Martinez. Erik was courteous, professional and extremely helpful. He understood just what we were looking for and did his absolute best to accommodate us. It took us a while, my wife is a tough negotiator, but Erik persevered and we ended up with a good deal. THEN we went for a second car lease. Again Erik did his best and we ended up walking, or driving, out with a brand new CRV-EXL and a Civic EXL. It was an interesting day and we were very happy with our purchases. I have been driving Honda's since 1977 and I believe they are one of the best cars on the road. Thank you Erik Martinez for making this happen. More

Awesome experience Erik was awesome to work with. He knew how important it was for me to have a car that I felt safe in and that I could travel in with my family. He w Erik was awesome to work with. He knew how important it was for me to have a car that I felt safe in and that I could travel in with my family. He worked very patiently with me to get a price that worked for my budget. I am so excited to be back in a Honda! Thank you for all of your help!!! More

Recent Accord Purchase We recently purchased our 5th Honda from Scott Honda and were very pleased with the attention we received from Salesman Carlos Nunez. Top Notch! We ar We recently purchased our 5th Honda from Scott Honda and were very pleased with the attention we received from Salesman Carlos Nunez. Top Notch! We are very happy with our purchase! More

Honda CR-V Purchase 7/2019 We purchased a base model Honda CR-V from Greg Cole at Scott Honda. He was very personable and pleasure to work with. He understood our needs and We purchased a base model Honda CR-V from Greg Cole at Scott Honda. He was very personable and pleasure to work with. He understood our needs and wasn't pushy in trying to sells us things we didn't want/couldn't afford. We originally wanted FWD and had been told they would have to locate for us ( dealers in our area only carry AWD) but on arrival to the dealer, we where told it wasn't possible. So, unfornately, our vehicle price increased by around $1,700 right off the bat. Other than that and the finance guy's warranty pitch things went fine. More

Fantastic service, Erik helped us get the best deal possible Erik has sold us two cars before and we were looking to get a third. Just like the two cars that we bought before, Erik helped us get the car we wante Erik has sold us two cars before and we were looking to get a third. Just like the two cars that we bought before, Erik helped us get the car we wanted at best price that we could afford. Erik went above and beyond to help get us a deal More

Great Dealership Expierence great service and hassle free experience at Scott Honda. Had to replace a car we lost in an accident and the staff was great from quoting a competitiv great service and hassle free experience at Scott Honda. Had to replace a car we lost in an accident and the staff was great from quoting a competitive price to making the purchase process smooth and hassle free.. Would recommend for anyone looking to purchase a new Honda. More

2016 honda civic air conditioning problem Air conditioning blowing hot air. Service diagnosed that there was a slow leak of refrigerant, they refilled the refrigerant but couldn't find the lea Air conditioning blowing hot air. Service diagnosed that there was a slow leak of refrigerant, they refilled the refrigerant but couldn't find the leak. Said I should come back in a month. I can't come in for a recharge every month, this is ridiculous. Will go someplace else next time. More

Great place We Love Scott honda sales and service. All 3 drivers in our house drive hondas. We just bought our 4th car with Greg Cole. He is helpful and fair. We Love Scott honda sales and service. All 3 drivers in our house drive hondas. We just bought our 4th car with Greg Cole. He is helpful and fair. More

Yet another great sales experience! Bought my 3rd car from Hiep and he was great. Very helpful and no pressure at all. Tom in the finance office was great too! Bought my 3rd car from Hiep and he was great. Very helpful and no pressure at all. Tom in the finance office was great too! More