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Scott Honda of West Chester

West Chester, PA

4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

January 24, 2019

Excellent service with Greg Cole I would recommend Greg Cole to anyone looking to purchase a Honda! He was friendly, knowledgeable and a delight to work with. Greg filled us in on eve More

by Hermanmarvin54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Rob Gill
Jan 28, 2019 -

Scott Honda of West Chester responded

We're thrilled to hear you enjoyed your purchase experience with Greg... Thank you for choosing Scott Honda!

January 23, 2019

Very pleasant saleman with great professionalsim Thomas was first rate. He didn't push and was very patient. I would definitely recomment Thomas and the dealership to anyone interested in a Honda. More

by max321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Newton
Jan 24, 2019 -

Scott Honda of West Chester responded

Our team is thrilled to hear that you enjoyed your experience buying a new Honda at Scott. Congratulations, and thank you for sharing your 5-star compliments!

January 22, 2019

Purchase Your Batteries Elsewhere Purchased a 100 month battery and after 22 months it went bad. The replacement battery lasted 10 months. Had it replaced again at 13 months. Each time More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oswaldo Almanza and a manager named John
Jan 28, 2019 -

Scott Honda of West Chester responded

Hi Henry, we understand your frustration with this situation. The batteries we sell come from a distributor and we sell them to plenty of satisfied guests. As we've tried to explain at each visit, the batteries you've purchased from us have this recurring problem because it seems you drive this vehicle much less frequently than average, and under those circumstances, a battery purchased from anywhere else would likely experience the same problem. Fortunately, each Honda battery comes with a warranty that you've been able to take advantage of each time. And in consideration for your inconvenience, Scott Honda was able to help you additionally by offering to redeem your Scott Advantage Points, so you didn't have to pay any money out of pocket for your most recent visit. We're sorry this was not enough to earn your satisfactory resolution to this concern.

Jan 28, 2019 -

Henry responded

I disagree with your conclusion for two reasons, the previous battery that I had in this car was purchased from Walmart and it was a 60 month battery and lasted more than the 60 months. My daughter also purchased a 100 month battery from Scott Honda and it lasted less than two years.

January 21, 2019

Sales Consultant Gregory Cole Greg was the best to deal with when buying a car. First he asked what I was interested in buying. He than made the buying process easy. No " hard sell More

by bongo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Bill Monhollan
Jan 22, 2019 -

Scott Honda of West Chester responded

We're happy to hear you enjoyed a comfortable and convenient experience with Greg, tailored to your needs. We like taking the stress out of car shopping so you can focus on the fun! Congratulations on your new Honda!

January 21, 2019

Best customer service Scott’s Honda was a very happy and easy Experience. My sales guy Jay was very helpful and pointed me the right direction towards which car I wanted. T More

by AftermathAsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Pham, Tom Cleighton
Jan 22, 2019 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda to shop for your next car! We're so glad Jay helped you find the perfect match. Enjoy every mile in your new Honda!

January 20, 2019

No Hassle and Great Car Buying Experience! My wife and I had a great purchasing experience for a new 2019 Honda CRV AWD Touring. Our knowledgeable and friendly salesman AJ Gallagher was wonderf More

by HowieD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, AJ Gallagher
Jan 22, 2019 -

Scott Honda of West Chester responded

Hi Howie, thanks for sharing your story of 5-star satisfaction! We're so glad you enjoyed your visit with AJ and Tom and we really appreciate your recommendation of Scott Honda. Congratulations on your beautiful new CRV!

January 19, 2019

Best car buying experience ever! Jay, our salesman, was so friendly and willing to work with us on multiple levels. He answered our many questions patiently, accommodated our schedul More

by hondafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Azad Yepremian, Jay Pham
Jan 22, 2019 -

Scott Honda of West Chester responded

Thank YOU, hondafan, for giving Scott the opportunity to help you find your next Honda! We love it when our team earns a "best-ever" compliment from one of their guests, and we know Jay and the team appreciate your kind feedback. We work hard to pay attention to the little detail that make a big impression on our guests - thank you also for noticing. We hope you're enjoying your awesome Certified Honda!

January 19, 2019

Easy Lease Upgrade Experience I had already been getting my car serviced with Scott, but this was my first experience with their wonderful sales team. Erik took my husband and I on More

by JulieZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marius Krawiec, Erik Martinez, Tom Cleighton
Jan 22, 2019 -

Scott Honda of West Chester responded

And we look forward to welcoming you both back, Julie :) Thank you for trusting our sales team to provide the same great experience you already enjoy from our service team - one that always has your total satisfaction in mind! Erik and the team appreciate your awesome compliments - happy driving!

January 18, 2019

Great Service. Paul Vanderwoude /Scott Select team In the time of need The Scott Select team took care of all concern I had for a used Car. Paul Vanderwoude was very pleasant .I was able to purchase 2 More

by felix 1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Benes, Paul Vanderwoude
Jan 30, 2019 -

Scott Honda of West Chester responded

Hi Felix, thank you so much for your feedback! Our entire team appreciates the compliments you've shared. We're glad that you were pleased with the service provided to you that you can expect from any of our Scott dealerships. Paul, Anthony and Andy at Scott Select were happy to work hard to meet your goals and earn your satisfaction!

January 18, 2019

Great service and satisfied with my experience i purchased a 2015 Nissan Altima, Greg Cole was awesome and a great help in making me feel confident in my decision to buy my new car, very friendly a More

by Minnie12red#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
Jan 22, 2019 -

Scott Honda of West Chester responded

It was our pleasure to help! We're glad Greg led you through a comfortable process that gave you all the information you needed to make a great choice... Congratulations!

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