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Scott Honda of West Chester

West Chester, PA

4.8
3,657 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,657 reviews

October 08, 2017

best car buying experience I've ever had After having a pitiful experience at our nearby honda dealer, we drove 30 mins out of our way to go to Scott Honda in West Chester. What a difference More

by Sean Worthington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lino Santiago, Tomas Dainora, AJ Gallagher
Oct 09, 2017 -

Scott Honda of West Chester responded

Hi Sean, thank you for choosing Scott Honda! It was our pleasure to make your visit here worth the trip and we're so glad to hear that AJ provided the comfortable and convenient purchase experience you deserve. We hope you are loving your new Honda and we'll look forward to welcoming your family back for all your vehicle needs!

October 08, 2017

Mocking/rude to costumer I was happy the first time I was at Scott Honda and purchased a CRV there about 7 years ago. So when it was time for my wife to get a car we decided t More

by Cub59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Marinucci
Oct 20, 2017 -

Scott Honda of West Chester responded

Thank you for bringing your concerns to our attention. Despite your positive experience with Dan, we regret that we did not earn the opportunity to continue our relationship. Our general sales manager was involved and aware of the circumstance surrounding the interaction you witnessed and we apologize for any behavior that was off-putting. We can assure you that this is not representative of a typical experience at Scott Honda. We pride ourselves on the friendly and fun, no-stress atmosphere that our team creates for our guests to enjoy. We genuinely care about the experience you have at Scott Honda, so we'll always do the most we can to make things right. We're happy to update that we worked quickly with you to clear up the misunderstanding surrounding your gift card and you've since received what you were owed. Our goal is continual improvement and we appreciate your feedback.

October 06, 2017

Best Experience Ever Omar is the best salesman, he came to rescue when my car died and needed a new battery, his personal attention while car was fabulous. I will always r More

by Omar_Pontiac G6 GT Coupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Haque
Oct 06, 2017 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation! We're so glad Omar was able to help you and provide excellent service to you as our valued guest. Thank you for choosing Scott Honda!

October 06, 2017

Wonderful Experience... comfortable... relaxed... amazing!! AJ made our experience, by far, the very best car buying experience of our lives. He truly made us aware that he was more concerned that we were gett More

by Jo & Charlie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, AJ Gallagher
Oct 06, 2017 -

Scott Honda of West Chester responded

Hi Jo & Charlie, thank you for sharing your story! We're thrilled to learn that AJ showed you what Scott Honda is all about... a comfortable and convenient experience that puts the fun back into car shopping! We truly appreciate your 5-star recommendation. Enjoy your new Honda!

October 06, 2017

New car shopping Friendly dealer, worked on getting us best price. Great salesman Greg Ellington; was helpful. Made the process much easier. Have been coming here for More

by Birmingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ellingson
Oct 06, 2017 -

Scott Honda of West Chester responded

Thank you for being our loyal guest! Your feedback is important, as it helps us know that times and faces may change, but we've maintained a level of service that keeps you coming back. We appreciate you trusting us with all your vehicle needs, and we look forward to many years to come... Enjoy your new Honda!

October 05, 2017

Superb sales We made the sale easy bc we went to buy, & found Candace to be a great salesperson. She is knowledgeable, a great teacher, organized and an overall ni More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace Carney
Oct 05, 2017 -

Scott Honda of West Chester responded

Hi Pat, so glad to hear from you! Thank you for sharing your honest and complimentary feedback about your experience with Candace and thank you for choosing Scott Honda to complete your new Honda purchase!

October 04, 2017

Positive experience This was my 3rd purchase at Scott. There is a reason I keep going back. The experience is always positive and the sales people are fair and straightfo More

by JoeD17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
Oct 05, 2017 -

Scott Honda of West Chester responded

Hi Joe, thank you for sharing your story! We love hearing feedback from our returning guests because it helps us know that we have stayed consistent in the excellent service that earns your trust and keeps you coming back. Kudos to Greg C. for showing you that's what we're all about. See you again soon!

October 04, 2017

Customer Delight Recently I purchased a 2017 Honda Pilot. The entire shopping experience was excellent. I found the staff to be Warm, Well-informed, friendly with a gr More

by Bubu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Bill Monhollan
Oct 04, 2017 -

Scott Honda of West Chester responded

Thank you for sharing your compliments! We're so pleased that you had a warm and wonderful experience - it's the kind of feedback our team works hard everyday to earn from valued guests like yourself. Congratulations on your brand new Pilot!

October 03, 2017

GREG was NOT pushy......... he is very PERSONABLE! Greg is wonderful! The entire visit..from walking in to looking around....to driving away away in my NEW HRV :)) was so personable. The entire s More

by Gg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Greg Ellingson
Oct 03, 2017 -

Scott Honda of West Chester responded

Wow, we are so flattered by your feedback! It's our pleasure to earn your 5-star satisfaction and we know the little details make a BIG difference in doing so. Our team truly appreciates your compliments. Thank you noticing all the ways we make your comfort and convenience our priority. And congratulations on your new Honda HRV!!

October 02, 2017

Great Service! Came in to buy a car and had a very smooth experience. Well informed staff that gave good recommendations and would definitely recommended friends to More

by Carbon54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mongi Borni
Oct 03, 2017 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation. It was our pleasure to make your experience everything a car purchase should be... exciting and stress-free! Thanks for being our guest!

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