Scott Honda of West Chester

Great service. Greg Cole is my sales rep and is the best. Dealt with him over 14 years and he's courteous, attentive, and fair. See Greg!!! Greg Cole is my sales rep and is the best. Dealt with him over 14 years and he's courteous, attentive, and fair. See Greg!!! More

Gotta love Scott Honda We live around the corner from Scott Honda and have had our 2003 Civic Hybrid serviced there for 14 years. The old car is still running -- that thing We live around the corner from Scott Honda and have had our 2003 Civic Hybrid serviced there for 14 years. The old car is still running -- that thing will probably never break down, thanks to Honda's indestructible design and Scott's fantastic mechanics -- but we figured we should finally get a car we could plug our phones into without using the tape deck. So we came to Scott, wondering if their sales department was as good as their service department. It was! From beginning to end, Greg was upbeat, respectful, informative, transparent, and attentive to our requests. We wanted another stick shift, which a lot of people haven't even heard of anymore, but Greg was right there with us, very knowledgeable and enthusiastic about the things stick shift snobs are enthusiastic about; he gave us great advice and compelling opinions from start to end without trying to change our minds about our fundamental preferences. After we decided what model we wanted and priced the same car at other dealerships, I figured it'd come down to brass tacks with a good haggle, but Greg gave us a great price right off the bat -- $600 less than what any of the other dealerships had offered us, possibly because of our "Scott Loyalty Points" from our decade+ in the service department. Even better, the price he named was the actual price we paid, no surprises. He did offer a bunch of expensive extras, but didn't try to push the soft sell when we declined them (though he did treat us to an entertaining story about a makeup explosion in his wife's car in his bid to sell us that crazy Zurich Shield!) Our time completing the finance process with Tom was great as well. Tom also had a whole list of expensive extra warranties to sell us (but like Greg was completely respectful and didn't argue when we declined them). Absolutely no surprises and great service from start to finish. One detail I should mention: there were some "pre-installed extras" already in the vehicle when it was delivered: you know what they are, things like wheel locks, pinstripe decals, a security system, things we didn't really care for and wouldn't opt for. These things are already in the vehicle and the dealers aren't going to take them out because it would be too much effort. But some dealers are coy about this; they try to leverage the situation to try to get you to pay for them (even though they're just going to throw them in no matter what) but Greg and Tom never tried to do that. I found that, above all, to be eminently respectful to us as customers, and although I don't really care much about having wheel locks, I don't mind having them and it was nice not to have to have any arguments about whether I was going to pay for them. In sum, buying this car -- a Civic sedan EX-T, by the way, which we are COMPLETELY IN LOVE with already -- was just a quality experience from beginning to end. For us, Scott Honda is three miles away. If you don't want to move to our neighborhood just in order to be close to them, you might still consider driving a bit out of your way to buy or service your car at Scott. More

Great Experience! Omar was great to work with and was extremely knowledgeable on both the Honda Pilot and CRV! We left and came back the following weekend to purchase o Omar was great to work with and was extremely knowledgeable on both the Honda Pilot and CRV! We left and came back the following weekend to purchase our new car! During that week, he was very responsive to correspondence and sent us info on cars when asked! He was also very great with our very busy 2 year old! We will recommend both him and the dealership to family and friends! More

Great customer service and fair price Greg Ellingson was very friendly and helpful. We had our two young children with us and he made us comfortable and made the process smooth and fast. G Greg Ellingson was very friendly and helpful. We had our two young children with us and he made us comfortable and made the process smooth and fast. Great car buying experience. We are extremely satisfied. More

Quick and fair negotiations Experience was great. Omar was very knowledgeable and very professional. Would return to him for another vehicle in the future. I recommend going to h Experience was great. Omar was very knowledgeable and very professional. Would return to him for another vehicle in the future. I recommend going to him for your next purchase! More

Great Dealership and Fantastica Service! We got a new Honda Pilot from Scott Honda with Hiep Luong! He is the best dealer I have ever worked with. They beated my best internet price, and offe We got a new Honda Pilot from Scott Honda with Hiep Luong! He is the best dealer I have ever worked with. They beated my best internet price, and offered me the interest rate even lower than my bank could offer. Also, they gave me a reasonable trade in value for my old dear Camry. We meant to take a look, but drove home the car same day and left the trade in car in the parking lot. TThe whole process took about 2 hrs! Hiep is very professional, knows his cars so well, and he demonstrated the use of the brand new car. He is very friendly, and always considers customers' need. He is the guy I can trust a lot. Thank you. More

Very good day AJ was so helpful and easy to work with. His enthusiasm for the product and the dealership really shows through and makes for a very good day. Car buy AJ was so helpful and easy to work with. His enthusiasm for the product and the dealership really shows through and makes for a very good day. Car buying is not a an experience I enjoy but with AJ I walked away feeling very good about it. Thanks AJ More

They have the details down!! Scott Honda takes very good care of the details when servicing or inspecting our vehicle. They save great notes about the vehicles for future referenc Scott Honda takes very good care of the details when servicing or inspecting our vehicle. They save great notes about the vehicles for future reference! More

Amazing staff I had a very low budget for my used car and Scott Honda's Greg Cole helped me to pick the perfect car for me! I am beyond happy with my choice of goin I had a very low budget for my used car and Scott Honda's Greg Cole helped me to pick the perfect car for me! I am beyond happy with my choice of going to Scott Honda for my first car! More

Gregory Cole excellent salman Very professional. And also very friendly He made my new car experience very comfortable and he gave his cell phone number. He went more and beyond t Very professional. And also very friendly He made my new car experience very comfortable and he gave his cell phone number. He went more and beyond to satisfy me. And buying experience. More