
Scott Honda of West Chester
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A Hassle-Free Buying Experience! We bought our 2016 Pilot (which is our 4th Honda) last November and we couldn't be more happier with the sales experience. Honestly, it all started w We bought our 2016 Pilot (which is our 4th Honda) last November and we couldn't be more happier with the sales experience. Honestly, it all started when we brought in our CR-V for service. While we're waiting for it, we strolled into the dealership and saw this beautiful 2016 Pilot Touring in Black Forest Pearl. We became very interested in it and while we're tinkering with its interior features, Cliff Ashamole unobtrusively walked over and cheerfully greeted us and simply let us know he's there to help us and feel free to call him up. We're impressed by his professionalism and courtesy so the week after, we decided to test the market and see if Scott Honda could give us a deal we like. The buying experience was straight-forward, honest, and was done in a respectful manner. Cliff ably assisted us throughout the process. When it came the time to do the paperworks, Azad Yepremian diligently explained all the different documents, what they are, and answered all our questions before signing them. The whole sales process took way past the official closing time of Scott Honda on a Saturday and yet we didn't feel that those people are getting irritated because they still have to be there instead of having their personal time already, nor did they try to rush us so we could get out the door soon. This is a highly recommended dealership. No wonder they keep on getting the Honda President's Award almost every year. Additional: We purchased the Running Boards together with the Pilot but being so late at the time of the purchase, we had to return at a later date to have it installed. Mike d'Auria was our contact person that time and he outlined to us what will be done to the Pilot during the installation, and also walked us through after it was completed. We mentioned to him about the big Bar Code sticker that's plastered on top of our Pilot which we only noticed a few days after we took it home. He was apologetic about it and told us that it's a delivery/inventory sticker that needed to be removed once the vehicle has been purchased. A minor and non-trivial thing to us. All in all, we are glad we made our recent purchase from Scott Honda, and not from other competing dealerships. It's simply because we were treated like family, a neighbor, or a fellow community member. We couldn't be more satisfied with it! More
Buying a new car I had a very good experience buying a new car. The sales person tried hard to give us the best deal. He took his time to explain us the new car. Very I had a very good experience buying a new car. The sales person tried hard to give us the best deal. He took his time to explain us the new car. Very nice. More
Highly Recommend I leased a new car from Scott Honda. A few months later, someone hit the car and totaled it. I was very happy with my CRV before the accident. When I leased a new car from Scott Honda. A few months later, someone hit the car and totaled it. I was very happy with my CRV before the accident. When we got hit, the car rolled 1 1/2 times landing wheels to the sky. Very scary. When looking at stats for car safety, you hope your not in an accident to find how the results are, just hoping to see results on a website. Well I have to say the CRV held up excellent in the roll over and we walked away. Thank you Honda for building a safe vehicle!! Now I had to get a new car. I could not think of anything else than a CRV and Scott Honda. I had great customer service and she was very friendly from my first experience leasing the car with Jayne Moulder, I called her back, set up an appointment, went over the details of what I wanted. Went in at my convenience and picked up my new CRV. I am very happy with my CRV, Scott Honda and Jayne working with me. More
Very friendly and streamlined. Highly recommend If your looking for a great dealership please take the time to visit Scott Honda and John Guth. We came from out of town to purchase and everything we If your looking for a great dealership please take the time to visit Scott Honda and John Guth. We came from out of town to purchase and everything went smoothly. More
Proffessional experience I have been looking for a vehicle longer than I would like to admit, I have been to multiple dealerships in the tri-state area and have not found anyo I have been looking for a vehicle longer than I would like to admit, I have been to multiple dealerships in the tri-state area and have not found anyone to be as friendly and courteous as Dan Zink at Scott Honda. More
Very frsutrated with ability to fix car and communicate We have had our car in for service for almost 3 weeks now to correct a squeak in the right rear door. To no avail it has still not been corrected. Dur We have had our car in for service for almost 3 weeks now to correct a squeak in the right rear door. To no avail it has still not been corrected. During this time we have had less than appropriate updates on the status of the vehicle. As of yesterday they said they still did not know what was causing it. They reported that it was spot weld, part issues, etc. Now we are being told that they hev no idea when we will get the car back and because of the holiday's it most likely will go into next year. Spoke to the general manager yesterday and while apologetic candidly told me that here was nothing he could do...that his hands were tied. He suggested that we pursue our legal options. What a mess! We have owned many Hondas and so has our family and friends. This kind of support makes me question why deal with this car brand. I fully understand that squeaks can be very difficult to fix. But to not follow up timely with customers and to tell them there is nothing you can do but consider legal options is just frustrasting and quite frankly not what I would expect. Going the legal route is time consuming and serves no one well. But if that is what they recommend then I guess we have no choice. Such a shame. We have dealt with Scott Honda for over 25 years. This most likely will be the end of that long term relationship. More
Excellent new car buying experience st Scott Honda From start to finish it was a top notch excellent new car buying experience. Hiep Luong was the sales person helped me throughout the entire new car b From start to finish it was a top notch excellent new car buying experience. Hiep Luong was the sales person helped me throughout the entire new car buying process. He was very professional, courteous, and knowledgeable. I very much appreciated his help. Thank you Hiep. Also, I should mention Jeff Scott and Bill Monhollan for their help. Entire sales team that worked with me are wonderful to work with as they appreciated my need. Thanks again for all your help. You all got a very satisfied customer. Wish you all the very best and Happy Holidays! More
Great Experience at Scott Honda My wife and I were looking to purchase a new vehicle and one of the many options we were considering was a Honda. So we met with Dan Lipchock at Scott My wife and I were looking to purchase a new vehicle and one of the many options we were considering was a Honda. So we met with Dan Lipchock at Scott Honda; he was a great person who treated both me and my wife with dignity and respect throughout the entire buying process. I am not one to be rushed into making a big decision, like spending a lot of money on a new car, and Dan was very understanding and extremely patient. After meeting with other salesmen/women at other dealerships and looking at other vehicles, my wife and I knew that we would be buying a Honda specifically from Dan at Scott Honda. He is a great guy. Very kind and trusting. I recommend that anyone looking to buy a Honda specifically meet with Dan Lipchock at Scott Honda. More
Great buying experience I had a very positive experience with salesman Hiep Luong. He was knowledgeable, professional and accommodating. Gave pros and cons to every concern I I had a very positive experience with salesman Hiep Luong. He was knowledgeable, professional and accommodating. Gave pros and cons to every concern I had, and that helped me make a decision I was very comfortable with, and the entire transaction, including finance was without a glitch. More
Great experience again. I had another great experience at Scott Honda, this is the 4th vehicle I have purchased and my experiences have all been great. Greg Cole has done an I had another great experience at Scott Honda, this is the 4th vehicle I have purchased and my experiences have all been great. Greg Cole has done an excellent job of addressing my needs and it's always a pleasure to see Marius again, whom I purchased my first vehicle from more then 10 years ago, I continue to be a very satisfied customer. Thank You! More