Scott Honda of West Chester

Back after 16 days for a second car. We'll in my last review I said I'd be back when my other car kicked the bucket. And 16 days later, I was back. I didn't even think of going anywhere e We'll in my last review I said I'd be back when my other car kicked the bucket. And 16 days later, I was back. I didn't even think of going anywhere else besides Scott Honda in West Chester. I met Nick Toto from Sales and he took care of me from start to finish. I test drove a 2014 CRV EX and a 2014 Accord and Nick was professional and knowledgeable and explained everything about them to me. But in the end I ended up getting another 2014 Civic EX. I just love this car and it has everything I need for a great price. Nick never tried to push me towards a more expensive car, or sell me anything I didn't want. This is how car sales is done people. While Nick took care of getting the car ready for me, I once again got to work with Phil Dunbar in Finance. Phil took the time to explain the lease details and made sure all my questions were answered. A true professional who makes signing paperwork feel like you're hanging out with an old friend. I ended up getting out of there shortly after closing, but never felt rushed. In the end, I love my new Civic and I love Scott Honda. And I'll be back, but not until my lease is up in three years. More

Dan Lipchock Great Salesman Dan Lipchock was a great salesman, and helped us understand the whole process. He was articulate and spent as much time as we needed to feel comfortab Dan Lipchock was a great salesman, and helped us understand the whole process. He was articulate and spent as much time as we needed to feel comfortable with the sale. I would recommend Dan to anyone. He was great. More

First car He was very nice and funny. I came on a busy day so it took a little bit but other than that the experience was great! I loved the fact that he was ab He was very nice and funny. I came on a busy day so it took a little bit but other than that the experience was great! I loved the fact that he was able to give my mom raw information about the cars she was looking at. He wasnt just trying to sell her anything he gave her advice on which would be better for her. So we will definitely be back! More

New Vehicle Purchase We entered Scott Honda on a cold, rainy day expecting to do nothing more than talk about swapping our Honda Pilot for an upgrade. Instead, to our sur We entered Scott Honda on a cold, rainy day expecting to do nothing more than talk about swapping our Honda Pilot for an upgrade. Instead, to our surprise, we drove out in a new Pilot. All the result of a combination of availability, enticing incentives, and superior service. Dealing with Scott Honda has always been a good experience in our case and that probably more than anything motivated us to go ahead with the deal even though we had not planned to do so. More

Scott Honda My son in law and I went to Scott Honda to just take a look at some cars and I ended up buying one! I do feel that salesman Dan Lipchock helped to mov My son in law and I went to Scott Honda to just take a look at some cars and I ended up buying one! I do feel that salesman Dan Lipchock helped to move me forward in a way that was not at all pushy but informative. I appreciated the time he took at the late hour and the way he worked with me on prices to get what was affordable for me. My son in law has bought 2 cars from Scott Honda but said Dan helped in a way that made the buying process informative and easy to walk through. Glad he was there! More

Great dealership, friendly staff. This was my second time getting a vehicle at Scott in West Chester. My lease was up on my 2011 Civic and I was coming in to buy it out. I thought ther This was my second time getting a vehicle at Scott in West Chester. My lease was up on my 2011 Civic and I was coming in to buy it out. I thought there was too much wear and tear on it to be able to turn it in without having to pay for repairs. But to my surprise they wanted to buy it back and we're able to put me in a brand new 2014 Civivc EX! What a difference 3 years makes, this new Civic has all the bells and whistles to make it feel and look like a totally different car. The rear view back up camera and side mirror lane change camera are great additions to this car. Along with the 7 inch touchscreen and Bluetooth connectivity, this car satisfies the techie in me. And I just love the smart key and push button start too. No need to ever take the key out of your pocket! Dan Lipchock in Sales took the time to walk the lot and show me the colors available, all the features and even helped me clean out the old car and load my stuff into the new one. Seeing as how I had my two year old daughter with me, there was a lot of stuff to move between cars so it was much appreciated. Dan was very professional and made sure I understood how everything worked. When it was time to sign the papers and handle the finances, Phil Dunbar was a great help and the made the process very smooth. Another very professional member of the team that took time to explain everything about the lease and made sure I was satisfied. And to top it all off they have a great kids area where my two year played and kept busy. She actually didn't want to leave hours later when everything was done. I had to bribe her with a Happy Meal to get her out of there lol. I even got to surprise my wife when she got home because she thought we were just going to buy the 2011 out after the lease. She was ecstatic when she saw our new Silver Honda Civic EX. Overall I am very satisfied with Scott Honda in West Chester and absolutely love our new car. I will definitely be back when our other car (2003 Saturn Ion) finally kicks the bucket. Thanks. More

Purchase experience at Scott Honda Candace was extremely helpful and very pleasant to work with. She took extra time, including personal time, and attended to every detail to make sure Candace was extremely helpful and very pleasant to work with. She took extra time, including personal time, and attended to every detail to make sure that our concerns were attended to and resolved in a timely manner. It has been one of the best purchase experiences we have had. We will highly recommend her and the dealership to friends in the area. More

Carlos is patient, friendly. I hope that they can keep the same quality for future service, especially the customer service. After I purchased the car, I emailed him with a questi I hope that they can keep the same quality for future service, especially the customer service. After I purchased the car, I emailed him with a question, but has not got any response yet. More

An integrated team I had brought my 2012 accord in for routine maintenance and while the 2012 was being serviced , 2 tires were found to have damage from potholes. Greg I had brought my 2012 accord in for routine maintenance and while the 2012 was being serviced , 2 tires were found to have damage from potholes. Greg Westman and several managers including Mongi made sure that this would be covered by the Sentinel care I had purchased in spite of some initial problems getting this approved. I asked Mongi about the possibility of returning my 2011 Accord a couple months prior to termination of its lease. Mongi picked up the idea, ran with it, and within a short time I had returned both my 2011 and 2012 leases. Rob helped the paperwork fly by, and now I had a 2014 Accord. Mongi, Rob, and Gregg are first rate. In addition during the process of service to sales there were others who extended themselves but I didn't write their names, including a young man who drove me to pick up my 2011, and 2 managers who made sure the Sentinel policy was honored. All the members came together to do the right thing and I was a happy customer. I am pleased that service still has value at Scott Honda. Please appreciate the value of these people to Honda. More

No Pressure Sales Salesperson (Dan Lipchock) was extremely knowledgeable and made me feel at ease. Honest and gives you what YOU want, not what HE can make most money f Salesperson (Dan Lipchock) was extremely knowledgeable and made me feel at ease. Honest and gives you what YOU want, not what HE can make most money from. More