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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

October 29, 2022

Service time was what I was told including the extra services that were recommended to me. Waiting area was clean & comfortable. More

by Jack S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2022 -

Scott Honda of West Chester responded

Hi Jack, thanks for being our guest! We're thrilled to hear the comfort and convenience of our facilities made your experience a 5-star success. We appreciate you.

October 26, 2022

Service was prompt and professionally completed. Very satisfied with work. Everything was completed in a timely fashion. More

by cookbk2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Oct 28, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're glad to hear your service visit was a smooth-sailing success. Quick, reliable service is our promise :)

October 25, 2022

This dealership is awesome- very committed and professional to get you the best service you can possibly get. Shiva was exceptionally knowledgeable and gifted in her communication style, told me t More

by Mohit M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2022 -

Scott Honda of West Chester responded

Mohit, it's awesome to learn the details that made your Scott Honda experience great. We're so glad you noticed our team's commitment to providing the best 5-star service around. Thank you for being our guest, and sharing your thoughtful feedback!

October 22, 2022

My sales person was amazing however the finance person treated my like I was less than a person. More

by Victoria_king2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Nunez, Ed Somers, Kristyn Greenberg
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Oct 26, 2022 -

Scott Honda of West Chester responded

Our culture insists on thoughtful and professional interactions at all our dealerships. For sure, it’s important our guests feel totally confident when visiting, especially during a big purchase decision like yours, Victoria. Regardless of what was said, how you felt matters. And we’re sorry you did not feel the level of customer care we intend to show to all our guests.

October 20, 2022

Excellent, fast and efficient. Everyone was friendly, helpful and welcoming. I can’t say enough about the service. I will always bring my car there for servicing. More

by rjp_dmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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October 20, 2022

The service that I received was performed with my best interest in mind and with respect for my personal time. Kristyn Greenberg is a 5 star performer!! More

by cliff.kennedy
Recommend Dealer
Yes
Employees Worked With
Kristyn Greenberg
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Oct 24, 2022 -

Scott Honda of West Chester responded

For sure, quick, reliable service is our promise— because your time IS important, Cliff! And we're glad to learn Kristyn delivered, earning your total satisfaction and 5-star compliments. We appreciate you. :)

October 19, 2022

Hiep was great during the entire process. Very patient and kind! He was knowledgeable and helpful. More

by Prongxy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
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Oct 24, 2022 -

Scott Honda of West Chester responded

We appreciate your thoughtful feedback! Thanks for sharing the ways Hiep made your car-buying experience a smooth-sailing success. We're wishing you many happy miles!

October 19, 2022

Scott Honda is a great dealer. Our salesman Aaron was awesome! He was very personable and very helpful. More

by Jnklewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
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Oct 24, 2022 -

Scott Honda of West Chester responded

We're grateful for your 5-star compliments! Thank you. It's awesome to hear how Aaron's personal care and attention guaranteed your total satisfaction. For sure, our team is committed to helping you find the right car for your needs. Enjoy every mile in your new ride!

Oct 24, 2022 -

Jnklewis responded

You're welcome and thank you

October 17, 2022

Excellent service and great Scott Honda employees. Brianna was wonderful. Highly recommended for a polite, respectful experience. More

by Lorettas10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Oct 18, 2022 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda, Loretta! We're so glad to hear our team provided the excellent service and care you need for a 5-star experience. Earning your recommendation means a lot— thanks for sharing!

October 17, 2022

Service agent are helpful and keep the customer informed. Establishment is well organized, and the work has always been completed to satisfaction and on time. More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Oct 18, 2022 -

Scott Honda of West Chester responded

Hi Alan, thanks for being our guest! We're grateful for each opportunity to earn your total satisfaction through quick, reliable service. And we appreciate your thoughtful feedback for our team!

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