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Scott Honda of West Chester

West Chester, PA

4.8
3,657 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,657 reviews

April 11, 2022

Hello people are well mannered,very clean ,quiet environment-manager was co operatives,It was my longest time about 7 hrs(11am to 6 pm) I wish there was some lunch suggestions,particularly my wife i More

by Mshossain60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Haque
Apr 11, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! We're so happy to hear you enjoyed your car-shopping experience. As our guest, we're committed to making sure you're comfortable— especially when you're visiting for quite some time! And next time you visit, we'll be sure to invite you to dine in our very own café :)

Apr 11, 2022 -

Mshossain60 responded

Thanks

April 11, 2022

Chris was very helpful in keeping me informed about my scheduled maintenance and state inspection. I felt that my car had been checked for safety but I was not pushed to do anything unnecessary. More

by fairytale2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! We're happy to hear you enjoyed your visit to our service center. At Scott, it's our goal to make your vehicle's maintenance easy and convenient. And of course, making sure you get back back on the road safely is our priority. We appreciate you!

April 11, 2022

Service tech, Nick, was great. Service was prompt and professional. Nick kept me informed on the progress of my service and recommended future services. More

by beatlebob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star compliments, Bob! Thanks for sharing. It's awesome to hear Nick and our team earned your satisfaction through prompt, professional service. We're happy to provide for our valued guests :)

April 09, 2022

Great and responsive service. Very quick and friendly. Not big on trying to up-sell anything added/not necessary. More

by gabriellamriva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Scott Honda of West Chester responded

Thanks, Gabriella, for sharing your feedback! We're happy to hear we've earned your satisfaction. It's awesome knowing we've earned your trust through responsive, friendly, and honest service. We appreciate you :)

April 09, 2022

Prop service explain the detailsTold me to bring the car right in explained oil problem More

by Mikeyw317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Scott Honda of West Chester responded

Hi Mikey, thanks for sharing your 5-star feedback! It's always a pleasure to learn the details that made your visit great. With prompt service and helpful explanations, we're happy to hear you're totally satisfied.

April 09, 2022

Scott Honda was amazing to work with. They kept me informed on the status of my car and did everything possible to make the purchase experience a good one. More

by Krburress563
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Scott Honda of West Chester responded

Congrats on the new ride! It was our pleasure to help you find the right fit. We're so glad you enjoyed your car-buying experience— we're committed to making it easy and fun! We're wishing you many happy miles ahead :)

April 09, 2022

Your charges for the same service is going higher. Before when I changed four tires, I got a free alignment, but now a receive a charge. Changing air filters was easy but I received above $100 for rep More

by akoosha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person was very polite, bu I didn’t remember the name.
Apr 11, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! We understand price changes can be frustrating. We, like many businesses, made pricing adjustments based on extensive market research and labor demand. But our commitment to providing 5-star service and customer care remains as strong as ever. As our valued guest, we appreciate your understanding.

April 08, 2022

Excellent service. Technician reviews all work done to the car. Prepares for next service date. More

by S.sereditch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Apr 11, 2022 -

Scott Honda of West Chester responded

We're glad we could earn your 5-star satisfaction! Thanks for sharing your review. It's awesome to learn the details that make your visit to Scott Honda excellent!

April 08, 2022

The service department at Scott Honda in West Chester is excellent! They are quick to diagnose and correct any issues , and even provide a loaner car if needed. Ty Smith was outstanding, very professional More

by Philaburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Apr 11, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! Your compliments for our team are greatly appreciated. We promise quick, reliable service so you can enjoy peace of mind when you choose Scott Honda. We're glad we could earn your trust :)

April 08, 2022

Matt made sure everything was taken care of from get go. New tires, check. Price match, check. Discount and Coupons, check. Very happy. More

by straight_circl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Apr 08, 2022 -

Scott Honda of West Chester responded

When you're happy, we're happy :) We work hard to make sure your visit to Scott Honda is worthy of 5 stars. As our guest, you and your vehicle's needs are our priority— we're happy to get everything taken care of to your satisfaction! Thanks for sharing your feedback.

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