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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

April 08, 2022

The service department at Scott Honda in West Chester is excellent! They are quick to diagnose and correct any issues , and even provide a loaner car if needed. Ty Smith was outstanding, very professional More

by Philaburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Apr 11, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! Your compliments for our team are greatly appreciated. We promise quick, reliable service so you can enjoy peace of mind when you choose Scott Honda. We're glad we could earn your trust :)

April 08, 2022

Matt made sure everything was taken care of from get go. New tires, check. Price match, check. Discount and Coupons, check. Very happy. More

by straight_circl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Apr 08, 2022 -

Scott Honda of West Chester responded

When you're happy, we're happy :) We work hard to make sure your visit to Scott Honda is worthy of 5 stars. As our guest, you and your vehicle's needs are our priority— we're happy to get everything taken care of to your satisfaction! Thanks for sharing your feedback.

April 07, 2022

Very professional and polite from start to finish. No work performed before I was informed of the price. I was notified when car was ready and answered all my questions. Chris handled all of my concer More

by richardmmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback, Richard! We're thrilled knowing you enjoyed your experience with us. Thoughtful service is our guarantee :) And earning your satisfaction is a huge reward.

April 07, 2022

I have always received excellent service. I have confidence in the repair work. Thank you. More

by Barbaraspost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Apr 08, 2022 -

Scott Honda of West Chester responded

Barbara, we're honored to be the team you trust! Your confidence in our brand means the world to us. Thanks for sharing your amazing feedback.

April 07, 2022

I've had both my cars in for state inspection in thepast two days. As always, the service was courteous, comprehensive, and efficient. I recommend Scott Honda highly. More

by Steve O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Apr 08, 2022 -

Scott Honda of West Chester responded

Thank you, Steve, for being our guest! We're so happy to provide you with the same courteous and efficient service you've come to expect from our team. We appreciate you and your 5-star recommendation!

April 06, 2022

Always have a good experience at Scott-my time was limited but had promise it would be done on time-to my surprise it was done early which i really appreciated!!! More

by bev.bramble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Apr 07, 2022 -

Scott Honda of West Chester responded

Hi Bev, it's awesome to hear you 'always have a good experience' when you visit Scott Honda! We value you and your time. That's why we work hard to get you back on the road quickly and safely! We're glad we could exceed your expectations :) Thanks for sharing your review!

April 06, 2022

I received the Usual Great Prompt Professional Service. I have nothing but Positive remarks to Make. More

by e.glod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Scott Honda of West Chester responded

Providing such "prompt, professional service" is our goal! And as our valued guest, you should expect nothing less :) We're glad we could earn your total satisfaction. Thanks for sharing!

April 05, 2022

Friendly fast service with a smile wait time was not too long Everyone from the gate man to the service rep and all were so friendly More

by Rustypat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Scott Honda of West Chester responded

We appreciate your feedback! It's awesome to learn the details that made your visit to our Service Center so great :) As our guest, we want to treat you to 5-star experience— that definitely includes "friendly, fast service with a smile" :)

April 05, 2022

Great servie rep, fast procedure. In an out quickly. Will recommed to friends and family More

by ssvr6996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Apr 06, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star review and recommendation! It's our goal to make your service visit quick and easy. We're glad you enjoyed the convenience of choosing Scott Honda :)

April 05, 2022

Tahir was very courteous and helpful in explaining what would happen and arranging everything for my loaner. The car was under warranty but there needs to clearer indication in the computer because I was More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tahir smith
Report | Print
Apr 06, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback, Mimi! We're glad to hear our team made your service visit easy. Service with a smile is our guarantee! And we apologize for the inconvenience— but we appreciate this opportunity to learn how we can make your next visit better. Thank you.

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