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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

April 02, 2022

Excellent service and reps very friendly and helpful. Has always completed service as promised within time and never had any issue on road. More

by Fakhruddin C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
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Apr 04, 2022 -

Scott Honda of West Chester responded

Thanks for sharing some 5-star compliments with us! It's awesome to learn our 'friendly and helpful' team made your visit amazing. We're glad we could get you back on the road quickly and safely :)

April 02, 2022

Thought the diagnostic work was very expensive for my 14 year old Civic. Repair work was fine other than they didn’t reset the code on the radio, which I figured out how tondo More

by hmurian2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback. We're sorry to learn we couldn't earn your total satisfaction during your recent visit. Like many other businesses, we've made pricing adjustments based on market research and labor demand. Our rates can't be changed based on the age of a vehicle, though. We understand your frustration and we hope we can rely on your trust and patience as our valued guest. We appreciate this opportunity to learn how we can make improvements for you.

Apr 04, 2022 -

hmurian2 responded

I’ll probably use my local repair shop in the future.

April 01, 2022

Very timely during the appt and shops are very clean. People are respectful and corteus. More

by RCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Apr 04, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star compliments! It's our goal to provide you with a comfortable, convenient experience at Scott Honda. We're thrilled to hear you enjoyed your visit. Thanks for sharing!

April 01, 2022

Scott Honda is fantastic. They service reps are courteous and professional. The waiting room is clean and I felt appreciated for bringing my vehicle to Scott Honda. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Apr 01, 2022 -

Scott Honda of West Chester responded

You certainly are appreciated! Thank you for choosing Scott Honda :) We're glad our team could earn your total satisfaction through 'courteous and professional' service. Thanks again for sharing your 5-star feedback!

April 01, 2022

Very happy with my purchase! The staff very helpful and friendly they explained everything, totally recommended! More

by iselabaeza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole
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Apr 04, 2022 -

Scott Honda of West Chester responded

Congrats on your new ride, Isela! Thanks for giving our team the opportunity to help you find the right car. We understand it's a big decision so it was our pleasure to make it easy by providing helpful advice and friendly smiles :) We appreciate you!

April 01, 2022

Love Scott Honda! Everyone I have ever met there has been extremely helpful and knowledgeable! I don’t ever feel like they are making stuff up so they can charge me More

by KAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Apr 04, 2022 -

Scott Honda of West Chester responded

Thanks for showing us some love, Kat! We're glad we could earn your trust :) Our team values integrity so you can rest assured we only share honest, helpful advice. We appreciate you!

March 31, 2022

My family have purchased a Honda CRV in early 2014 at the Honda dealership and ever since it has been a pleasure. Our service advisor Gregg Westman has been phenomenal. We would do text messaging on what h More

by Perry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Apr 01, 2022 -

Scott Honda of West Chester responded

Thanks for continuing to choose Scott Honda for your vehicle needs! We're honored to be your trusted dealer. And we appreciate your feedback! It's awesome to learn how our team has earned your trust and satisfaction since 2014. We'll be happy to welcome you back and provide more 'phenomenal' service :)

March 31, 2022

Aaron was such a pleasure! He made the process of buying a car enjoyable. I will definitely recommend him to anyone looking for a car. Everyone at Scott Honda was very nice. More

by Dagiampetro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Schlotfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Scott Honda of West Chester responded

The pleasure was all ours! We're thrilled we could earn your 5-star review and recommendation. Thanks for sharing! We understand buying a new car is a major decision. So it's wonderful to learn Aaron and our team made your experience 'enjoyable' and easy :)

March 31, 2022

I trust Scott Honda to do a great job servicing my Honda CRV. They keep me informed on what the vehicle needs and always explain everything completely. They charge a fair price for the work done. More

by fsylvestri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Oswaldo Almanza
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Apr 01, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! It's awesome to learn our team's earned your trust. We're glad we could make your visit easy and stress-free by keeping you updated every step of the way :) We appreciate you!

Apr 01, 2022 -

fsylvestri responded

You are the best!!

March 31, 2022

Hiep made the purchase of my vehicle quick and painless. Great, friendly, truly nice salesperson. I am very happy with my new car and would recommend Scott Honda to anyone. The Honda Accord Hybrid is fantas More

by robametz
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
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Apr 01, 2022 -

Scott Honda of West Chester responded

Thanks so much for sharing your feedback— and for giving us the opportunity to help you find your new Accord Hybrid! Buying a car should always be easy. So it's awesome to learn Hiep and our team provided a "quick and painless" experience! We're wishing you many happy miles ahead :)

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