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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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July 30, 2023

Glen was totally awesome! Very patient thorough and professional! Thank you Glen! A Great job done!! More

by bnyelir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Glen Nicholson
Jul 31, 2023 -

Scott Honda of West Chester responded

We appreciate your 5-star review. Thoughtful and professional care is our promise— Glen understands that. We'll join your shout-out, thanks Glen.

July 22, 2023

Always great service at Scott Honda - been a customer for years. Quick courteous service once again. More

by gcmachine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Scott Honda of West Chester responded

We're thrilled to earn your 5-star endorsement again. We appreciate you!

June 17, 2023

Brought my 2018 Honda Accord LX in for Warrantly painting. Anthony handled all the arrangements. He returned my voicemail quickly and briefed me on the process. He arranged for a courtesy vehicle fo More

by GHfromCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tracey
Jun 26, 2023 -

Scott Honda of West Chester responded

Thanks for leaving us a 5-star review about your "courteous" service. We’re happy to learn we met your expectations, and we appreciate that you chose Scott Honda. A thoughtful and professional service experience is our promise. We're glad to hear Anthony delivered.

May 12, 2023

Service was very quick. Although I was on the 'waiting list', my car was ready promptly with no waiting. Thanks guys!! Sandy More

by ssdeldeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Scott Honda of West Chester responded

Sandy, thanks for your 5-star recommendation and encouraging feedback. We love to learn that we've earned your high opinion.

May 11, 2023

Been going to Scott Honda since 2012 they are an amazing car dealership. Plus twelve consecutive years for best service department More

by Pdetrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
May 11, 2023 -

Scott Honda of West Chester responded

Wow! Our entire team is celebrating your review, so thank you from all of us. We're honored to have you recognize our efforts to be customer-centered. Earning your continued confidence through the years (since 2012) is the best compliment. We value you, and this feedback means everything to our team at Scott Honda.

May 10, 2023

Great service department. They are a little more expensive than the outside garages. But they don’t try to get you to do unnecessary repairs. More

by Kineng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
May 10, 2023 -

Scott Honda of West Chester responded

Thanks for choosing us again. The best compliment is reading about your high opinion of our team and knowing we've earned your trust. We value you, and we're glad you feel it each visit.

May 02, 2023

I’ve been servicing my vehicle with Scott Honda since purchasing in 2020. Even through some unique issues and challenges I brought in, Jon has been great to work with. He provides straightforward advice More

by BGIRESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Barth
May 03, 2023 -

Scott Honda of West Chester responded

We're honored to be your trusted service team and dealership over the last three years. It's a big deal to us— Jon and the entire team are celebrating your review! We value you, and we're glad you feel it each visit. The "straightforward advice" is the right approach for customer care— educate our customers so that they may make empowered decisions.

April 20, 2023

Always pleasant. Always explaining everything clearly and efficiently. The serviceman today who took care of me was a prince. More

by scanale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Apr 21, 2023 -

Scott Honda of West Chester responded

We're in the people business and know pleasant, efficient, and knowledgeable equals your satisfaction… so many thanks for sharing your high opinion with others in this review. And we appreciate your stack of stars!

April 17, 2023

It was much faster than I thought it would be. Everyone very friendly kept me informed More

by Lpkk114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Apr 17, 2023 -

Scott Honda of West Chester responded

Thanks for your recommendation and positive feedback. We're grateful that our friendly staff and good communication have earned us your high opinion… and your full stack of stars!

April 09, 2023

Came here for servicing my car and my experience was top notch.Was helped by Matt who did a great job and made it really easy for me .Dropped off my vehicle since i had to wrap up.something at office and Ma More

by Kkrish03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Apr 10, 2023 -

Scott Honda of West Chester responded

We're honored to have you recognize our efforts, in your words, as "top notch," and we're super grateful to Matt for representing us so well. He is a valuable person on this team, for sure. Service is definitely a whole team effort, and we're all celebrating your recommendation and stars. Glad it felt easy... That's our goal.

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