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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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March 02, 2023

My son took my car into Scott Honda, the express team took care of me today and now my car is safe and not a death trap More

by Naruto85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Mar 06, 2023 -

Scott Honda of West Chester responded

We're glad to be the team you trust to keep your car running smoothly! Thanks for choosing Scott Honda.

March 01, 2023

Everyone is very pleasant, professional, and very knowledgeable. I have always been treated with the utmost respect, and work completed in a timely manner. I also appreciate that my car is returned More

by Gail Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Gail Davis responded

Everyone is very pleasant, professional, and very knowledgeable. I have always been treated with the utmost respect, and work completed in a timely manner. I also appreciate that my car is returned cleaner than when I left it! Thank you!

Mar 06, 2023 -

Scott Honda of West Chester responded

Hi Gail, thank you for choosing Scott Honda! Our whole team is grateful for your continued trust. Happy driving!

March 01, 2023

The dealership worked like a very well oiled machine. Every thing was ready when I arrived. I checked in to the service department and was in the shuttle to return to work within minutes. Very Efficient More

by Shepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Matthew Moravec
Mar 02, 2023 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We appreciate learning the details that made your service visit a smooth-sailing success!

February 28, 2023

I had a tricky problem but Matt solved it effortlessly! I bought my car here and always come here for service, even though it's a bit far away now, because they are so knowledgeable, kind, and efficient. More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Mar 01, 2023 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We appreciate each opportunity to welcome you back as our guest. And it's exciting to learn our team's earned your trust and total satisfaction through thoughtful, reliable service :)

February 28, 2023

Fast courteous, service on the fly. Thanks for taking care of every thing in a timely fashion. More

by rrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Mar 01, 2023 -

Scott Honda of West Chester responded

Thank you for being our guest! Quick, reliable service is our promise— and we're happy to hear our team delivered, earning your total satisfaction!

February 23, 2023

Genaro Cordero is the latest rep in the Express Service lane to show me what solid customer service for my Honda Fit looks like. I appreciated that he patiently addressed my questions and concerns this mor More

by jmadagan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harlan Hanson, Genaro Cordero
Feb 24, 2023 -

Scott Honda of West Chester responded

No doubt, Genaro is a great asset to our team! We're super proud of his commitment to thoughtful service. And we're happy to hear he delivered 5-star service for your and your Honda, earning your total satisfaction. Thanks for sharing your feedback!

February 21, 2023

Omar is a star! !! He continues to help and advise me long after the purchase of the vehicle. More

by kennymac712
Recommend Dealer
Yes
Employees Worked With
Omar Haque, Crystal Sutherland
Feb 24, 2023 -

Scott Honda of West Chester responded

5-star care and attention is our promise, for sure. Before, during, and after your big purchase decision— our team is happy to help. Thanks for sharing your feedback, Kenny. We appreciate you!

February 09, 2023

Krystal greeted me with a smile as soon as I pulled into the service lane. She quickly recorded the mileage, and explained what would be completed during the appointment. Once completed, she reviewed what w More

by jet37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Torres
Feb 13, 2023 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! It's awesome to hear the details that made your service visit a 5-star success. No doubt, we'll be celebrating Krystal's commitment to thoughtful service with a smile :)

February 06, 2023

Terrific experience this afternoon with Genaro Cordero and his colleague (young lady) in the Express Service Lane. I wasn’t sure what I really needed because it had been some time since my last visit. The More

by Smhbcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Feb 09, 2023 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda! Our team appreciates every opportunity to earn your total satisfaction through friendly service with a smile :) We're glad you enjoyed a 5-star experience; we look forward to welcoming you back for many more!

February 03, 2023

Convenient, courteous, professional and thorough. Set expectations of the service visit and completed what communicated More

by Ssheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Feb 06, 2023 -

Scott Honda of West Chester responded

We appreciate learning the details that made your service visit a smooth-sailing success. Thanks for sharing!

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