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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
874 Reviews
Call Service Center (610) 692-6000

874 Reviews of Scott Honda of West Chester - Service Center

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December 19, 2022

Ty the service rep was great! Excellent customer service. Terry, the loaner car manager, has no customer skills and was rude. He seems to have a problem keeping the door closed More

by Plj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry, loaner car department. No Stars! , John Rooney, Ty Smith
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December 14, 2022

Good service; pleasant personnel; clean waiting area. I would come back. Ty was very helpful! More

by mkdommel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Dec 20, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your thoughtful feedback! We're glad to hear your service visit was smooth-sailing. And we'd be thrilled to welcome you back as our guest!

December 14, 2022

I have always had good experience at this dealership both buying a car or having a car serviced More

by jraftery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Scott Honda of West Chester responded

We're grateful for your continued trust! Thank you for being our guest, and sharing your 5-star feedback with our team!

December 12, 2022

Outstanding customer service nice waiting area very pleasant service reps a wonderful environment would return for service again More

by Coop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're glad the comfort and convenience of Scott Honda made your service visit a 5-star success. We'd be happy to welcome you back any time :)

December 12, 2022

Scott Honda always provides quality service. I am updated throughout the process. The service rep today was Ty & he provided the excellent customer service I’ve come to expect. I’ve been a custo More

by Tiredrn95@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Dec 20, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! We're so glad to be the team you trust to deliver 5-star service each time you visit. We appreciate you!

December 09, 2022

Shiva Shahriari was my service tech this AM for a just a minor issue. She was very kind, honest, and made the experience very simple and pleasant. More should be like her. Thank you for excellent custome More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Scott Honda of West Chester responded

Thank you for being our guest! We're so glad you enjoyed an easy, stress-free service visit. It's awesome to learn Shiva delivered thoughtful customer care, earning your total satisfaction. That's always our goal :) We look forward to welcoming you back!

December 08, 2022

Great place and great people who go out of they're way to make clients happy. More

by Brad F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Sutherland
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Dec 08, 2022 -

Scott Honda of West Chester responded

Going above and beyond is our promise! And it's awesome to learn our team delivered, earning your total satisfaction through 5-star service. We appreciate you, Brad!

December 08, 2022

They do great work. Honest and help you in every aspect. Will continue to go there. More

by jkline2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Dec 09, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We're glad to be the team you trust to deliver honest, reliable service. We appreciate you!

Dec 10, 2022 -

jkline2001 responded

Hi

December 08, 2022

Service center is top notch. They are customer service oriented and I always have a great experience. More

by H.atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Dec 09, 2022 -

Scott Honda of West Chester responded

We appreciate the 5-star compliments! Thank you for sharing. It's awesome to learn our team delivers 'top notch' service each time you visit Scott Honda!

December 06, 2022

I appreciate genaro for making my visit to this dealer quick and easy happy holidays More

by John Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
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Dec 08, 2022 -

Scott Honda of West Chester responded

We appreciate you choosing Scott Honda, John! For sure, it's awesome to learn our team delivered our promise of quick, easy service. We're so grateful for your 5-star compliments :) Happy holidays, from our family to yours!

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