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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews
Call Service Center (610) 692-6000

876 Reviews of Scott Honda of West Chester - Service Center

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March 31, 2022

I trust Scott Honda to do a great job servicing my Honda CRV. They keep me informed on what the vehicle needs and always explain everything completely. They charge a fair price for the work done. More

by fsylvestri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Oswaldo Almanza
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Apr 01, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! It's awesome to learn our team's earned your trust. We're glad we could make your visit easy and stress-free by keeping you updated every step of the way :) We appreciate you!

Apr 01, 2022 -

fsylvestri responded

You are the best!!

March 31, 2022

Everything is made very easy and clear. Polite and on-time. Good communication with me after I left the car. Clear about what might be done and why. More

by Jvito202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Mar 31, 2022 -

Scott Honda of West Chester responded

We're happy to hear our team's earned your satisfaction! When you choose Scott Honda Service, we promise to provide a 5-star experience. That means quick, convenient, and easy service! Thanks for sharing your feedback, we appreciate you :)

March 30, 2022

Fine clean service. All needed work explained in detail. Recommend this dealer. Would go back. More

by Jim Kozak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Mar 31, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star recommendation, Jim! We're glad we could earn your total satisfaction. And we look forward to welcoming you back in the future :)

March 29, 2022

they are quick and do what they say and no surprises and care about there customers More

by mrlighthouse70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
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Mar 30, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback. You're spot on— we really do care about our guests! We want you to enjoy your visit here so we're committed to making your experience quick, easy, and convenient. We're happy to hear you're satisfied :) We appreciate you.

March 28, 2022

I have bought all my camera s from Scott Honda for over 30 years. I have them serviced there as well. I highly recommend them to anyone. More

by kcbarker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Mar 29, 2022 -

Scott Honda of West Chester responded

We're honored to be your trusted dealer! Thanks for being our valued guest for over 30 years. And for sharing your wonderful feedback :) Your support means the world to us!

March 28, 2022

They were ready for my appointment and called to update me on the progress and when it was done. More

by susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Mar 29, 2022 -

Scott Honda of West Chester responded

Hi Susie, thanks for sharing your 5-star feedback! When you visit Scott Honda, we promise convenience from start to finish. We're so happy to hear you enjoyed your experience. We appreciate you!

March 28, 2022

Shiva was very friendly and great taking care of my problems. I was done quickly and she set up my next appointment when I was done. More

by bmellor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! Reliable service with a smile is our guarantee. We're thrilled to hear our friendly team got you back on the road in no time :)

March 27, 2022

Scott Honda service department listened and worked to solve a problem that occurred only intermittently and so was very difficult to diagnose. They were great. More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Mar 28, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your great review, Anne! Your 5 stars are a huge reward for our work. Our team strives to get the job done right the first time. We'll always listen to and understand your concerns— and of course, work hard to solve the problem! We're glad we could earn your trust :)

March 27, 2022

I called Shiva and told her I had an issue with my tire. She told me I could come right into Express Service and get it replaced. I was in and out in 45 minutes. She is my hero. More

by Steven.gayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Scott Honda of West Chester responded

We appreciate the kind words, Steven! Thanks for sharing. At Scott, we're committed to getting you back on the road quickly and safely. And our Express Service Center has plenty of "heroes" like Shiva to make that possible! We're glad we could help :)

March 27, 2022

Great and prompt oil change service. Advisor made us aware of other maintenance items that we need to be prepared for. More

by Chintu.bordia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harlan Hanson, Jon Barth, Oswaldo Almanza, Justin Dunoff, Zachary Bruno, Kelly Hatton, Anthony Harper, Debra Hill
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Mar 28, 2022 -

Scott Honda of West Chester responded

Hi Chintu, thanks for sharing your 5-star review! We're glad we could make your service visit quick and easy— that's always our goal! We'll be happy to welcome you back for your recommended maintenance. Until then, enjoy many happy miles :)

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