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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
887 Reviews
Call Service Center (610) 692-6000

887 Reviews of Scott Honda of West Chester - Service Center

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February 22, 2022

Kelley went out of her way to help me. She went outside looking for my dad to get my appointment started. Amazing service More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk, Kelly Hatton
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Feb 23, 2022 -

Scott Honda of West Chester responded

Your feedback means so much to us, Courtney! Thanks for sharing. Our team is passionate about giving you a 5-star experience at our Service Center. It's awesome to learn how Kelly and our team went above and beyond to earn your total satisfaction!

Feb 23, 2022 -

Courtney responded

Scott Honda has amazing service. 100 percent satisfied. They went above and beyond to help my appointment go fast and smoothly

February 22, 2022

Have always had a good experience at Scott Honda, either purchasing or service over the last 15+ years.. More

by jamesj_hood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Cole, Tomas Dainora, Matthew Moravec
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Feb 22, 2022 -

Scott Honda of West Chester responded

James, we're honored to have been your trusted dealer for over 15 years! Your loyalty to our team is greatly appreciated :) Thank you for sharing your 5-star compliments!

February 21, 2022

Easy to wait in their 2 waiting rooms that are clean and plenty of comfortable chairs. More

by Barbara innezeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Moravec
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Feb 22, 2022 -

Scott Honda of West Chester responded

Barbara, we're so grateful for your 5-star feedback! Whether you're waiting for your vehicle or just dropping off for service, our team is committed to making your visit amazing. We're glad our clean and comfortable waiting rooms helped make your experience here so great!

February 18, 2022

The dealer’s express services met expectations for reliable, transparent care. I am glad I chose to bring my care here for service. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Feb 21, 2022 -

Scott Honda of West Chester responded

We're glad you chose Scott, too :) We're committed to providing "reliable and transparent care" so you can enjoy your visit here. It's great knowing our team could earn your total satisfaction! Thanks for sharing your 5-star feedback!

February 17, 2022

It’s a great experience I ever had before, staff is friendly and alway ready to help More

by Avishek Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
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Feb 18, 2022 -

Scott Honda of West Chester responded

Thanks so much for your 5-star compliments, Avishek! It's such a treat knowing your visit to our Service Center was a "great experience!" And you're right, our friendly team is "always ready (and happy!) to help" :)

February 17, 2022

Always great service at Scott Honda. Matt was very knowledgeable and explained everything in detail. No dealership but Scout work on our Hondas More

by Jnwood12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney, Matthew Moravec
Report | Print
Feb 18, 2022 -

Scott Honda of West Chester responded

Thank you so much for sharing your 5-star review! We're honored to be your trusted dealer :) We look forward to providing even more "great service" during your next visit. Until then, enjoy many happy miles!

February 17, 2022

Customer support and undeserving the customer needs is highly appreciate also diagnose the vehicle problem and giving great suggestions is very professional More

by Kishore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Feb 18, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star feedback! We're thrilled knowing you're totally satisfied after your visit to our Service Center, The Scott Team is committed to making your experience here convenient and stress-free. We make your needs our priority. Not to mention, we're always happy to share expert advice and "great suggestions!" We're glad we could help :)

February 15, 2022

I discovered a nail in my tire the day before a longer trip. I thought it was covered by our Zurich plan, but wasn't sure. Also added an oil change into the mix at arrival. Vaughn was excellent- super More

by awa0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Scott Honda of West Chester responded

Thanks so much for giving Vaughn and our team a 5-star shout-out! When unexpected challenges come up, we want our guests to know that the Scott Team is always happy to lend a helping hand... and provide you with "one of the best service experiences" ever :) We're glad we could get you back on the road quickly and safely. We appreciate you!

February 15, 2022

Very good polite courteous professional service all the way around. Over and above expectations. I will continue to bring my Hondas there for service. More

by Tommyrl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Feb 15, 2022 -

Tommyrl7 responded

Great Job guys!

Feb 16, 2022 -

Scott Honda of West Chester responded

Tommy, thanks so much for sharing your feedback! We're driven to exceed your expectations so it's awesome to learn our team's earned your trust and satisfaction. We look forward to your next visit so we can provide even more thoughtful and professional service :)

February 14, 2022

They did an awesome job with my car and had it done earlier then except. Crystal is an awesome advisor she did a great job communicating with me and explained whatever needed to be explained. More

by Jmg11384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney, Crystal Sutherland
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Feb 15, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your awesome feedback! And your 5-star compliments for our team are much appreciated :) We're glad our strong communication and expertise have earned your total satisfaction. We appreciate you!

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