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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
887 Reviews

887 Reviews of Scott Honda of West Chester - Service Center

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December 22, 2021

Thank you Scott Honda your team always does a fantastic job very friendly and courteous. I have never been disappointed. And thank you Chris More

by Edwards07cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Scott Honda of West Chester responded

Thank you for sharing such wonderful feedback! We appreciate every opportunity to impress you and we're thrilled knowing Chris went above and beyond to provide excellent customer care. We'll continue to ensure that each of your visits to Scott are even better than the last :) We appreciate you.

December 21, 2021

I have always had such a great experience everytime I have been to Scott"s. More

by Crissy Stevelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Scott Honda of West Chester responded

Crissy, thank you for sharing your 5-star review! We're grateful for your loyalty to the Scott brand :) Our team is always happy to welcome you back and we look forward to earning more of your wonderful feedback in the future! We appreciate you.

December 21, 2021

The advisor was professional and the service was completed in a timely manner. They washed my car. More

by llongo610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Dec 21, 2021 -

Scott Honda of West Chester responded

Quick, easy, and reliable service is our pleasure to provide! As a valued guest of Scott, we will make you and your needs our priority. Thank you for sharing your 5-star feedback. We appreciate you!

December 21, 2021

Had a great experience. Fast and efficient. The young girl at express was so personable and efficient. I was very impressed. Unfortunately I can’t remember her name. More

by bubucis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 22, 2021 -

Scott Honda of West Chester responded

Thank you so much for sharing your feedback! We're glad that our team proved how efficient our service is! Quick, easy, and reliable service is the Scott guarantee. We'll pass your amazing review on to our service team; they'll all be so appreciative :)

December 21, 2021

Personnel are courteous and caring. They work with you to get your vehicle going correctly. And deliver it back to you on time to get you back on the road More

by 106dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 21, 2021 -

Scott Honda of West Chester responded

At Scott, we're committed to getting you back on the road quickly and safely. We're glad we could prove how strong our customer care is for you! Thank you for sharing your amazing review, we appreciate you.

December 20, 2021

Zach was very helpful with us regarding our 2020 Honda HRV. Explained everything in detail and even reminded us of a $25.00 coupon to use. Huge asset to your company. More

by tmichielli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Dec 21, 2021 -

Scott Honda of West Chester responded

Thank you so much for giving our team a shout-out! We're fortunate indeed to have such a helpful and mission-driven team member like Zach; he'll definitely appreciate your recognition and praise! Thank you again for giving us the opportunity to go above and beyond and earn your 5 stars. We appreciate you :)

December 18, 2021

Gregg Westman is the reason I have done business with Scott Honda for over 20 years and have purchased multiple vehicles from them. It is very important to not only be treated well when you purchase a c More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 20, 2021 -

Scott Honda of West Chester responded

We think YOU'RE the best!! Your wonderful review is guaranteed to make Gregg's day; thank you so much for sharing. We are so grateful for your loyalty to the Scott brand over the years. Being your trusted dealer is such an honor! We'll continue to go above and beyond to ensure each of your visits here are even better than the last :)

December 17, 2021

I had an issue with the transmission. Nick from the service department did a great job in getting the issue resolved. More

by philsmol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Scott Honda of West Chester responded

Hi Phil, thank you for sharing your 5-star review! We're happy to help sort out any issue, big or small. Getting you back on the road safely is our priority and we're simply thrilled knowing Nick's thoughtful service was successful!

December 17, 2021

This dealership is pleasant to deal with, efficient, and polite. They are aware of clients’ time constraints. More

by Karencalastri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Dec 20, 2021 -

Scott Honda of West Chester responded

Karen, we're so grateful for your 5-star feedback! We fully understand that our guests need to get back on the road quickly and safely so we'll continue to provide quick and reliable service with a smile :) We're so glad we could help! We appreciate you.

December 17, 2021

Very pleased with the friendliness of all those involved with the service and the speed that the job was completed, 3 hours before the promised time. More

by rowGeorgeellgfiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Dec 20, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star review and recommendation! We're thrilled we could earn your satisfaction with quick and reliable service. We strive to surprise and delight you; what better way to do that than get you back on the road even earlier than expected! Thanks again for your feedback, we appreciate you!

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