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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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December 15, 2021

Well managed appointment set easy very courteous all good. Gregg took care to make sure I understood reason for services More

by Patmdunbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 16, 2021 -

Scott Honda of West Chester responded

Pat, we're so glad we could earn your 5-star review! We understand that communication is key and we strive to keep you informed of your vehicle's progress every step of the way. Prioritizing you and your concerns helps us stay true to our mission to drive your life forward so we're happy to hear Gregg's dedication ensured your satisfaction. Thank you for sharing!

December 15, 2021

My entire experience with Scott Honda service was excellent. John Rooney carefully listened to my problem. When the electrical issue was found he accepted my decision for an alternative solution . He More

by Car lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Dec 16, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience! Our team is committed to providing quick, easy, and reliable service and John's thoughtful customer care is guaranteed to make your visit amazing. We're so glad we could help you get back on the road quickly and safely. Thank you again for allowing the Scott team to earn your 5-star feedback.

December 14, 2021

Ty was very professional and keep me updated through out the service . I appreciate his support. More

by Arvind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 15, 2021 -

Scott Honda of West Chester responded

We appreciate YOU, Arvind! Our team understands the importance of consistent and clear communication so we always strive to keep you updated on your vehicle's progress. We're so glad that Ty's professional and thoughtful service has earned your amazing 5-star feedback. Thank you for sharing!

December 11, 2021

I have used this dealership for many years and have always been extremely pleased with the experience today was no exception. The staff is always considerate and very helpful trying to due their best f More

by ellenhsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 12, 2021 -

ellenhsteele responded

I have used this dealership (Scott Honda) for many rears and have always been extremely pleased . The experience today was no exception. The staff is always considerate and very helpful, trying to do their best for the customer

Dec 13, 2021 -

Scott Honda of West Chester responded

Ellen, thank you for your loyalty to the Scott team! We're truly honored to be your trusted dealer and we look forward to many more years of earning your lovely feedback. We will continue to strive to exceed your expectations and ensure you receive the best service with a smile :) We appreciate you!

December 10, 2021

Well coordinated appointment from entry to exit. TY Smith advisor was very informative and I appreciated his inputs for the vehicle and plan in general to address an issue. More

by Balaji.ramdoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 10, 2021 -

Scott Honda of West Chester responded

From the moment you pull in to our Service Center to the moment you drive off the lot, our team strives to make your experience at Scott outstanding! We're committed to sharing genuine advice regarding your vehicle's maintenance and repairs; we're thrilled that Ty proved our dedication to providing such strong customer care. Thank you so much for sharing your feedback with us. We appreciate you!

December 10, 2021

This is the greatest dealership in the entire Area. I have a customer for over 32 years and never a bad deal or services. More

by kath.brennecke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie, Ty Smith
Dec 13, 2021 -

Scott Honda of West Chester responded

We're honored to be your trusted dealer, Kath! Thank you so much for your long-standing loyalty. Wonderful feedback like yours motivates our team to continue going above and beyond. We're incredibly grateful for three decades of opportunities to earn your 5-star feedback! Thank you again!

December 10, 2021

The staff are courteous.Was attended to at my The staff are courteous. Was attended to at my appointment time. Great shuttle service, both taking me home & picking me up when the service had bee More

by Gram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 13, 2021 -

Scott Honda of West Chester responded

We're grateful for every opportunity to make your visit to Scott outstanding! We strive to exceed your expectations so we're thrilled that your recent experience here was no exception to the norm. Thank you so much for sharing your feedback; we appreciate you!

December 09, 2021

Contacted me early morning to confirm my needs and again after assessing vehicle needs. Explained my options and complete completed. The desired work in short order. I am vey satisfied with Honda service f More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Dec 10, 2021 -

Scott Honda of West Chester responded

Roland, thank you for sharing your experience! We're glad that our clear communication and quick, reliable service has ensured your satisfaction. We appreciate you!

December 09, 2021

Appointment on time inspection was done in an hour and tech was professional and answered all questions I had. More

by jtquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 10, 2021 -

Scott Honda of West Chester responded

We greatly appreciate your feedback! We're glad we could guarantee your satisfaction by providing our quick, easy, and reliable service. Thank you for sharing your 5 stars!

December 09, 2021

Everyone is very courteous and polite. They are pretty accurate about wait times and ready to answer any questions you have. More

by Slmilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback with us! Our friendly team is always happy to help! We understand that communication is key so we're committed to sharing our knowledge and expertise to ensure your satisfaction. We're grateful for the opportunity to earn your 5 stars.

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