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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
874 Reviews
Call Service Center (610) 692-6000

874 Reviews of Scott Honda of West Chester - Service Center

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December 08, 2021

We are long term customers of Scott Honda and one of the reasons why is the quality of customer service. Our service adviser, Gregg W., is excellent. More

by Gbrwf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Dec 09, 2021 -

Scott Honda of West Chester responded

Thank you so much for your loyalty to the Scott team! We're glad wonderful team members like Gregg have proven our dedication to providing strong and genuine customer care. We strive to make each of your visits even better than the last! Thank you again for sharing your wonderful review, we appreciate every opportunity to earn your 5 stars :)

December 08, 2021

Always friendly, explain in detail everything that has to be serviced and cost and quick More

by Pegpru1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star review! We're thrilled knowing your recent visit was satisfactory. Our friendly team is committed to providing quick and easy service with a smile :) Thanks again, we appreciate you!

December 06, 2021

Scott Honda has serviced our Honda’s for over 25 years. We wouldn’t go anywhere else. Nate Runk in Express and John Rooney are the best! More

by Jnwood12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney, Harlan Hanson, Nate Runk
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Dec 06, 2021 -

Scott Honda of West Chester responded

25 years of loyalty is no small feat! Thank you so much for your continued support, we're honored to be your trusted dealer! We'll continue to go above and beyond to make sure each of your visits here are even better than the last. Thank you again for your 5-star compliments for our team, we appreciate you :)

December 05, 2021

Always quick and courteous service. Went in yesterday for a routine oil change and air filter replacement. Got in and out in no time. I have confidence in this dealer that the job will be done right. Also, More

by fasylvestri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
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Dec 06, 2021 -

Scott Honda of West Chester responded

You and your needs are our priority! We always strive to make your experience easy and enjoyable so we're thrilled that your recent visit was no exception to our norm. Service with a smile is the Scott guarantee! Thank you for sharing your wonderful 5-star review; we're so glad we could earn your confidence in our team.

December 04, 2021

The cleanliness of this dealership is very satisfying. It makes you feel that your car/truck will be taken care of well.. And they washed my car! Yippee! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Scott Honda of West Chester responded

Nick, thank you so much for sharing your 5 stars! Our team strives to make sure you feel comfortable and content during your visits here so we prioritize creating a safe and welcoming environment for all of our guests. We're glad you can feel the difference at Scott :)

December 02, 2021

The service was fast and professional. The staff was friendly and helpful!! I would recommend. More

by christylwilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Scott Honda of West Chester responded

Thank you so much for your 5-star recommendation, Christy! We're glad we could earn your total satisfaction by providing our usual quick, easy, and reliable service with a smile :) We appreciate you!

December 02, 2021

I believe they are honest and forthright when evaluating any issues. I will continue to use them for service. More

by Katesprings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Dec 03, 2021 -

Scott Honda of West Chester responded

Kate, thank you for sharing your experience with us! We're glad we could prove our dedication to sharing honest advice regarding your vehicle's service. We look forward to welcoming you back and earning more of your great feedback.

December 02, 2021

My service advisor Chris was excellent. He contacted me promptly and explained what was done. Excellent service. More

by bfyne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 03, 2021 -

Scott Honda of West Chester responded

We are so grateful for your feedback, thank you for sharing! Our team understands the importance of communication so we strive to quickly share updates to make sure you're comfortable and confident about your vehicle's progress. Thank you again for sharing your 5 stars, we appreciate you!

December 01, 2021

Quick, efficient, very knowledgeable and honest. Explained the invoice throughly. Made recommendations for next service. More

by Qwarfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback! When you're visiting Scott, we want to ensure your experience is comfortable and convenient. We're happy to help so sharing advice and recommendations for your next service comes naturally. We're so glad we could put your mind at ease and offer our usual quick, easy, and reliable service!

November 28, 2021

Scott Honda was excellent in scheduling a same day service for replacing my cracked windshield and recalibrating the forward camera. Justin Dunoff was my contact throughout the process and recommende More

by slathbury1339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Report | Print
Nov 29, 2021 -

Scott Honda of West Chester responded

The Scott team is always happy to help :) By sharing genuine advice and helpful tips, our team strives to get you back on the road quickly and safely. We’re so glad Justin’s thoughtful service could earn your amazing 5-star review; thank you so much for sharing!

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