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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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August 26, 2021

Scott never fails. Excellence has always been the standard for 40 years and still is. I really appreciate my clean car — inside and out‼️ That was a real bonus!! More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Sep 08, 2021 -

Scott Honda of West Chester responded

Appreciate your clean car, Pat, while we appreciate you and your 5-star compliments! We’re so glad we were able to perform quality service for your vehicle. We hope to never disappoint and we’re so thankful to have loyal and kind clients such as yourself who recognize our hard work and genuine passion for helping!

August 26, 2021

Scott Honda express service was there when I needed them for a quick repair and even did oil change. Saved me a trip! More

by Maureen.harkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Scott Honda of West Chester responded

Whether you’re a new or existing guest at Scott Honda, we will always be happy to help in any way that we can! William and Nick strive to make your experience with us easy and hassle-free. We’re so glad we could help!

August 26, 2021

Very prompt, professional and friendly. Great job all around. Another positive experience at this dealer. More

by Raystack26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you for coming back to see us, Ray! We always look forward to helping our guests, new or returning. We’re thankful for your kind reflection on your visit with the service department and we look forward to sharing more positive experiences with you!

August 25, 2021

I was happy with rhe service. Joe walker went out of his way to accommodate my needs and was very easy to work with and extremely friendly More

by Wpingel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Sep 08, 2021 -

Scott Honda of West Chester responded

We’re happy when you’re happy! Our service advisors challenge themselves daily to go above and beyond in their quest to satisfy our guests. Thank you for your kind review; Joe will be delighted to hear that you’re happy and content with his service.

August 25, 2021

Was told my wait would be an hour and a half but when I arrived they said it would be 45 minutes and they did a great job and was done a few minutes earlier and even washed my car Much better service tha More

by Markrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you so much for your glowing review of our service department; we truly appreciate your time and effort. We’re pleased to hear that you didn’t have to wait too long for your car’s service and that the process went smoother than expected! While we’re sorry to hear about your negative experiences at another dealership, we hope that you can rest assured that Scott Honda will always be there to provide many more positive memories for you.

August 25, 2021

They were friendly, helpful and provided a quick service. Would definitely return for another service appointment. Also, I bought my last two card from dealership. More

by evescham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you for your continued loyalty and your wonderful comments! We strive to make your stay with us as easy and comfortable as possible with friendly and personable service. We look forward to helping you again in the future!

August 23, 2021

Great dealership & fantastic serviceQuick service great Great dealership & fantastic service Quick service great price had slow leak in my tire repaired on my Honda Vince was polite and my car repair was More

by cheryls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Houpt
Sep 08, 2021 -

Scott Honda of West Chester responded

We’re so glad you were satisfied with your experience in the service department, Cheryl! Tire leaks can be a real pain, but thankfully Vince was able to take care of that problem in no time. We appreciate your wonderful comments!

August 18, 2021

Very helpful and courteous. Resolved my issue which allowed the state inspection to proceed. Thanks More

by martin_keating
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Aug 23, 2021 -

Scott Honda of West Chester responded

Your feedback is important, Martin. Great to know that we were able to help you out. Thank you for taking the time to give us your 5 stars.

August 18, 2021

I received excellent and efficient service from the minute I pulled in to express checkin until I pulled out of the express service. My agent was very nice and helpful and the staff was very friendly . More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Sep 08, 2021 -

Scott Honda of West Chester responded

It was a pleasure doing business with you, Angie! Our goal is to ensure a wonderful experience for all of our guests the moment they walk or drive through the doors until the time they leave, and even after they walk out. We’re pleased that that level of service did not slip when you arrived! We’re so excited to work with you in the future!

August 18, 2021

Love the waiting areas and being kept up to date on progress and reps are friendly. More

by Susan Mannino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Aug 23, 2021 -

Scott Honda of West Chester responded

Convenient and friendly service is our goal, Susan. Glad to hear that we met it! Thank you for your 5 stars.

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