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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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August 18, 2021

Great customer service. Top notch workmanship! Very thorough and friendly! Always good to use Honda parts and technicians! More

by Us201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Sep 08, 2021 -

Scott Honda of West Chester responded

It certainly is always good to use Honda parts and technicians! We aspire to not only deliver the best parts and repairs for your vehicle, but honesty, integrity, and friendly professionalism, as well. Thank you for your kind comments about our service; your feedback will not go unnoticed!

August 17, 2021

I have been taking my vehicles to their Service center for the past 7yrs and their service, professionalism, attention to details and follow ups have been just fantastic !! Every staff member is very co More

by Raviped
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Aug 23, 2021 -

Scott Honda of West Chester responded

It’s fantastic you think we are fantastic! 7 years is a long time… and it has been our team’s pleasure to go the extra mile for you the entire time. Professional and attentive care is our goal. It is great to hear we got it right! Thank you for sharing your 5-star compliment for others to see.

August 17, 2021

Always greated joyfully, premises are always clean & tidy. The employees are courteous & helpful. The snackbar and coffee stand are very appreciated. I do recommend SCOTT to my friends. More

by Cwacar65
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Aug 23, 2021 -

Scott Honda of West Chester responded

It’s awesome to hear that you enjoy your time at Scott Honda. It is our team’s pleasure to give you friendly and professional care. And amenities like the snack bar & coffee stand are what makes our dealership focused on you. We would love for your friends to join the Scott Honda Family, too. Your 5-star opinion is important to us… Thank you!

August 16, 2021

Efficient service. Fair pricing. Never had an issue. Service I. More

by Richmooney135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Scott Honda of West Chester responded

We appreciate your 5-star compliments... thanks for giving us the opportunity to earn them!

August 13, 2021

I scheduled a service appointment because my check engine light came on, and I just had the car in a few weeks earlier for the same problem. Joe Walker was excellent in letting me know when he would More

by Jimscanl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Joe Walker, Christian Aponte
Aug 23, 2021 -

Scott Honda of West Chester responded

The service team has been very busy this summer as people are getting back on the roads. So communication and courtesy rides have been more important than ever. Keeping you up to date on your car was our pleasure. We agree Joe is “excellent” and an important part of our team. Your 5-star feedback mean a lot… thanks for giving us the opportunity to earn it!

August 13, 2021

My first visit. Needed PA Inspection and emission. All personnel were very helpful and friendly. More

by jmraug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Aug 23, 2021 -

Scott Honda of West Chester responded

Wonderful that you recognized our goal of professional and friendly care during your first impression. We appreciate you took the time to give us your stack of stars!

August 11, 2021

My advisor was great. He was courteous and knowledgeable. He also was efficient More

by laz1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Sep 08, 2021 -

Scott Honda of West Chester responded

Courteous? Check. Knowledgeable? Check. Efficient? Check. These qualities are exactly what we aim to convey! We’re so happy that you found your visit to Scott Honda enjoyable and easy. Thank you for taking the time to leave us a review!

August 11, 2021

I was met in the driveway with a pleasant, smiling employee who directed me to a service bay. Shortly thereafter my car was wisked away for the scheduled procedure. I talked with several service pers More

by Donnafeldman155
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Rooney
Sep 08, 2021 -

Scott Honda of West Chester responded

What a team indeed, Donna! Thank you for recognizing our efforts to make your visit to the dealership enjoyable. We will continue to work hard to achieve this level of satisfaction in our guests! We love to see our guests leaving with smiles on their faces and we’re so happy we could provide both car maintenance and personable and helpful service.

August 10, 2021

Efficient and friendly service visit. Particularly impressed with personal care and attention given by Mark Dennis, a real pro! Like the complimentary car wash. Clean. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Scott Honda of West Chester responded

Mark Dennis sure is a real pro, Brad, but so are you! You took the time out of your day to write this lovely review that is guaranteed to make Mark delighted. Thank you so much for your kind words and 5-star recommendation!

August 09, 2021

I used their quick service and it was as advertised…quick, efficient and pleasant. Nate was professional and pleasant. I was able to use a coupon and the price was reasonable for an oil chan More

by Bdlooft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Sep 08, 2021 -

Scott Honda of West Chester responded

Gotta love those coupons, right? We are so pleased we were able to save you time and money on your vehicle’s maintenance. We pride ourselves on our ability to get our jobs done efficiently and quickly so we’re happy you were able to witness these qualities in Nate. Thank you for sharing your experience!

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