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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
881 Reviews

881 Reviews of Scott Honda of West Chester - Service Center

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August 13, 2021

My first visit. Needed PA Inspection and emission. All personnel were very helpful and friendly. More

by jmraug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Aug 23, 2021 -

Scott Honda of West Chester responded

Wonderful that you recognized our goal of professional and friendly care during your first impression. We appreciate you took the time to give us your stack of stars!

August 11, 2021

My advisor was great. He was courteous and knowledgeable. He also was efficient More

by laz1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Sep 08, 2021 -

Scott Honda of West Chester responded

Courteous? Check. Knowledgeable? Check. Efficient? Check. These qualities are exactly what we aim to convey! We’re so happy that you found your visit to Scott Honda enjoyable and easy. Thank you for taking the time to leave us a review!

August 11, 2021

I was met in the driveway with a pleasant, smiling employee who directed me to a service bay. Shortly thereafter my car was wisked away for the scheduled procedure. I talked with several service pers More

by Donnafeldman155
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Rooney
Sep 08, 2021 -

Scott Honda of West Chester responded

What a team indeed, Donna! Thank you for recognizing our efforts to make your visit to the dealership enjoyable. We will continue to work hard to achieve this level of satisfaction in our guests! We love to see our guests leaving with smiles on their faces and we’re so happy we could provide both car maintenance and personable and helpful service.

August 10, 2021

Efficient and friendly service visit. Particularly impressed with personal care and attention given by Mark Dennis, a real pro! Like the complimentary car wash. Clean. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Scott Honda of West Chester responded

Mark Dennis sure is a real pro, Brad, but so are you! You took the time out of your day to write this lovely review that is guaranteed to make Mark delighted. Thank you so much for your kind words and 5-star recommendation!

August 09, 2021

I used their quick service and it was as advertised…quick, efficient and pleasant. Nate was professional and pleasant. I was able to use a coupon and the price was reasonable for an oil chan More

by Bdlooft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Sep 08, 2021 -

Scott Honda of West Chester responded

Gotta love those coupons, right? We are so pleased we were able to save you time and money on your vehicle’s maintenance. We pride ourselves on our ability to get our jobs done efficiently and quickly so we’re happy you were able to witness these qualities in Nate. Thank you for sharing your experience!

August 07, 2021

My entire family are Scott Honda clients. We’ve always received excellent, honest, reliable, friendly service. Shout out to Jon Barth and technician “Schroeder” who took care of us today. Thank You ☺️ More

by HappyHondaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician “Schroeder”, Jon Barth
Aug 14, 2021 -

Scott Honda of West Chester responded

We are happy to hear that your entire family is a part of our Scott Honda family! Thanks for sharing with others that we've earned your 5 stars. How wonderful you took the time to give your complements to Jon & Schroeder!

August 07, 2021

We like their electronic contact and information. We also like that there are people that answer the phone so we have a personal capability to meet our needs. We like their loyalty program for points as wel More

by JOHNSZAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Aug 14, 2021 -

Scott Honda of West Chester responded

At Scott Honda, your convenience is our priority, meaning we give you the personal attention that you deserve. It's just super that we've earned your 5-star feedback. Thank you!

August 07, 2021

John Rooney in service is outstanding! He’s helped me in a number of different ways. He’s patient and very helpful. I highly recommend requesting John as your service manager. Mary H. More

by Mary H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Aug 14, 2021 -

Scott Honda of West Chester responded

Mary, our team appreciates you shared the 5-star compliment of John Rooney for others to see! He's a valuable part of our team and we appreciate him taking such good care of you.

August 06, 2021

Friendly, competent, transparent, clean, indoor & outdoor waiting options, washed my car! More

by cg7126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Aug 14, 2021 -

Scott Honda of West Chester responded

Thanks for your 5 stars and all of your compliments, too. It was our pleasure!

August 05, 2021

Attentive, always lets me know what is going in with car. Always explains completed work. Best place for service More

by slawthers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Aug 14, 2021 -

Scott Honda of West Chester responded

We really appreciate that you took time to give us your 5 star feedback. Thank you! Being called the "best place for service" is a tremendous reward for our hard work. We enjoy hearing this feedback.

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