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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
874 Reviews

874 Reviews of Scott Honda of West Chester - Service Center

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August 07, 2021

John Rooney in service is outstanding! He’s helped me in a number of different ways. He’s patient and very helpful. I highly recommend requesting John as your service manager. Mary H. More

by Mary H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Aug 14, 2021 -

Scott Honda of West Chester responded

Mary, our team appreciates you shared the 5-star compliment of John Rooney for others to see! He's a valuable part of our team and we appreciate him taking such good care of you.

August 06, 2021

Friendly, competent, transparent, clean, indoor & outdoor waiting options, washed my car! More

by cg7126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Aug 14, 2021 -

Scott Honda of West Chester responded

Thanks for your 5 stars and all of your compliments, too. It was our pleasure!

August 05, 2021

Attentive, always lets me know what is going in with car. Always explains completed work. Best place for service More

by slawthers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Aug 14, 2021 -

Scott Honda of West Chester responded

We really appreciate that you took time to give us your 5 star feedback. Thank you! Being called the "best place for service" is a tremendous reward for our hard work. We enjoy hearing this feedback.

August 05, 2021

AAwesome service………..Always friendly/polite and I AAwesome service……….. Always friendly/polite and I appreciate having the same staff Gregg Thank You More

by Ponzoch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Joe Walker
Aug 14, 2021 -

Scott Honda of West Chester responded

Your 5 stars are a fantastic compliment to our team!

August 04, 2021

Great people to work with, whether in sales, parts or service department. Dealership is clean, as are the customer service waiting areas (both of them), and dealer personnel are friendly and helpful Serv More

by mjs.lps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Houpt
Aug 14, 2021 -

Scott Honda of West Chester responded

We appreciate you took time to give feedback, including your feedback on our service costs. Your stack of stars is a big deal to us. Thank you!

August 04, 2021

First time I have taken my car to Scott Honda. The staff was outstanding. I was treated with courtesy; work was performed in timely manner. More

by frcutrona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure, but everyone was good., John Rooney
Aug 14, 2021 -

Scott Honda of West Chester responded

First impressions are important. How wonderful to earn your 5-star rating!

August 04, 2021

Very attentive and well organized dealership service department. John explained all required maintenance to pass inspection and provided us with a discount on tire rotation. More

by Hector DAmora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Aug 14, 2021 -

Scott Honda of West Chester responded

Hector, we appreciate your 5-star compliments! It means a lot to our whole team. And our goal is to be attentive to you so we're glad you felt it- thoughtful and professional customer care.

Aug 14, 2021 -

Hector DAmora responded

Very attentive and well organized dealership service department. John explained all required maintenance to pass inspection and provided us with a discount on tire rotation.

July 29, 2021

I love Scott Honda. They take good care of me and my car. Always professional and friendly.very good job all my service in one trip. More

by Dmavrelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Aug 14, 2021 -

Scott Honda of West Chester responded

We love that you love Scott Honda! Taking care of your car in a professional and friendly way is our privilege. Our team appreciates you shared your 5-star compliments for others to see.

July 28, 2021

I really like this dealership and travel almost an hour to get to it. They’re professional, helpful, and honest. I feel that my Acura is in good hands with Scott Honda. More

by Renée
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Aug 14, 2021 -

Scott Honda of West Chester responded

We are delighted to hear Scott Honda is worth the drive! And, yes, Renee, your Acura is in "good hands" for sure. It's a big deal to our team to have earned your 5 stars. We care, so thanks!

July 27, 2021

I was there for a service today and had a great experience all over. Thank you. Friendly and very professional, hope to do business with you again. More

by Moshoaib1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Aug 14, 2021 -

Scott Honda of West Chester responded

We really appreciate that you took time to give us your 5 star feedback: "Friendly" and "professional"- that's how we run our service center. Glad you felt it! Thank you!

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