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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews
Call Service Center (610) 692-6000

876 Reviews of Scott Honda of West Chester - Service Center

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June 29, 2021

It was my first service at Scott Honda, Service was outstanding, I was updated throughout the day of the status of the service needed. I highly would recommend this dealer! More

by aln723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Dec 28, 2021 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda and sharing your experience with us. We truly appreciate the feedback!! A 5-star recommendation makes our day, and we look forward to welcoming you back each time :)

June 26, 2021

Efficient and quick. Liked it. Liked even better to have car washed. Thanks More

by cpelli1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Dec 28, 2021 -

Scott Honda of West Chester responded

It's our pleasure to put that finishing touch on your vehicle service so you drive off feeling safe, shiny and new! Thank you for choosing Scott Honda :)

June 26, 2021

Very organized service department. Everyone very courteous, friendly and respectful to your needs. Keep you very informed about your vehicle and repairs. Feel they are very honest about what is trul More

by lynnehdix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Dec 28, 2021 -

Scott Honda of West Chester responded

Thank you for the 5-star compliments, Lynne. Our service team truly appreciates every opportunity to help with your vehicle maintenance. Transparency and communication are fundamental to accomplishing our mission, and we're so happy we earned your satisfaction!

June 23, 2021

Christian Aponte is always helpful and professional. I alway rely on him.0 More

by Westphal48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Jun 28, 2021 -

Scott Honda of West Chester responded

Excellent feedback! We are thrilled to learn that Christian provides the 5-star service that keeps you coming back to Scott for routine maintenance on your Honda. We love to make it convenient for you, our valued guest :)

June 23, 2021

Good dealership with fast service and friendly people who are honest More

by Riqt51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Jun 29, 2021 -

Scott Honda of West Chester responded

We appreciate you; thanks for being our guest at Scott Honda!

June 23, 2021

I was greeted pleasantly when I arrived I needed an oil I was greeted pleasantly when I arrived I needed an oil change and I would like to wait I was told it would be an hour and a half wait time. The w More

by mawr1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Jun 28, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience with us. Thoughtful service means showing we value your time, and communicating clearly is the best way we can accomplish our mission. We look forward to our next opportunity to welcome you!

June 22, 2021

Drew was very helpful and accommodating as usual. He went over everything in detail. More

by lawaxler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew in Select service
Report | Print
Jun 28, 2021 -

Scott Honda of West Chester responded

We're so happy to hear of your positive experience with Drew in our service center. We appreciate every time you choose to maintain your vehicle with us. Happy driving!

June 21, 2021

Good service. The folks at Scott take the time to Good service. The folks at Scott take the time to explain what was done to the car. More

by Thornburg1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Jun 28, 2021 -

Scott Honda of West Chester responded

Thoughtful service means valuing your time, and we're happy to spend all the time it takes for you to feel comfortable with your Honda service. Thank you for sharing compliments for our team. We're proud to be the place you trust for all your Honda needs!

June 20, 2021

Performed maintenance and inspections on time and at a reasonable price. The service rep was knowledgeable and helpful with all of my questions. Scheduling was easy too. More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Report | Print
Jun 28, 2021 -

Scott Honda of West Chester responded

Thanks for sharing what you love most about a comfortable, convenient maintenance visit at Scott. It's our pleasure to treat you and your Honda to thoughtful service!

June 18, 2021

Love the service and prompt responses , helped with loaner, completing the service as expected on time. Called me and kept me updated on the progress More

by Prem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
Report | Print
Jun 28, 2021 -

Scott Honda of West Chester responded

Thanks for sharing your feedback about a recent service visit with Eli! It sounds like communication is very important to you and we're glad that he showed you how important we think it is too. Thoughtful service means transparency and valuing your time when you visit. Thanks for being our guest!

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