Scott Honda of West Chester - Service Center

Helpful and understanding Great service and they cleaned up my son’s car so well I didn’t recognize the car. They found the humor in the situation and I look forward to working Great service and they cleaned up my son’s car so well I didn’t recognize the car. They found the humor in the situation and I look forward to working with them in the future. More

MOST EXCELLENT DEALER IN THE AUTO INDUSTRY! I am 78 years old and have owned/leased many, many cars/suv’s Over my many years from ford to Lexus. In all those years I have never been more pleased I am 78 years old and have owned/leased many, many cars/suv’s Over my many years from ford to Lexus. In all those years I have never been more pleased than I am with Scott. Everyone from their Sales staff (I deal exclusively with Greg Cole for purchases/leases) to their amazing Service Dept. are spectacular. My last 3 purchases/leases have been with Scott and I couldn’t be happier. I switched from Lexus to Scott/Honda because they treated my oldest Grandson to a free-very costly replacement of the ac/heater on his first Scott/Honda which he purchased used and was just out of warranty. More

The "Walker Welcome" Upon arriving for an early morning scheduled vehicle inspection I was welcomed by Joe Walker. I cannot say enough about his customer service....I e Upon arriving for an early morning scheduled vehicle inspection I was welcomed by Joe Walker. I cannot say enough about his customer service....I especially appreciated his professional disposition. He was informative, positive, thorough and thoughtful. If I could, I'd request my service transaction with him every time. Though, I'd expect to find the same quality service from all Scott Honda associates. Thank you Joe for the kind start you contributed to my day. BTW- your wait area cafe' is a unique and gracious option to have during a service wait. - Nice! More

Great team in service department I brought my honda accord for service , the staff were friendly and nice , they explained every detail of the service and why it is very important som I brought my honda accord for service , the staff were friendly and nice , they explained every detail of the service and why it is very important some recommendations . I definitely bring my car for service at this dealership always . 5 star ratings for you guys ... More

Luggage rack installed Awesome, awesome people. Great customer service great work. I took the car in to install a luggage rack, not only did they install it in no time, they Awesome, awesome people. Great customer service great work. I took the car in to install a luggage rack, not only did they install it in no time, they also washed my car when they gave it back. My previous dealer not only did not was my car but gave it back a complete mess. More

100/100 Love Scott Honda of WestChester Pa. Just came back from my regular maintenance visit on my 2014 CRV. I sound like a broken record but I love Scott Hoinda and The staff. From Greg Cole wh Just came back from my regular maintenance visit on my 2014 CRV. I sound like a broken record but I love Scott Hoinda and The staff. From Greg Cole who I purchased the car from to the staff in Express Service. Mark Dennis and the gentleman who work with him are super wonderful, polite and knowledgeable.Never have i had to question the staff re: any work done on my car. Steve Robinson helped with my navigation system today. I had a few questions about deleting info. He knows his stuff. Keep him around. Rosalie gave me an appraisal onto the CRV also today. Greg Coles what I want😀 I honestly can say I could stay there all day without complaints. BNest part is I get to bring my German Shepherds along for socialization. The staff at Scott Honda are anim al lovers for sure. I know I haven’t mentioned all who have been helpful to me over the years and I’m sorry for that. Thanks for making this Teske so easy. See you all soon. Carolann vanSoestbergen More

Great service to go with great cars Fortunately, because I own a HONDA, I don't have to use the service department very much since they are awesome cars that last forever! However, my 5 Fortunately, because I own a HONDA, I don't have to use the service department very much since they are awesome cars that last forever! However, my 5yo Honda Pilot (her name is "Elsa") had a check engine light issue and I brought it to Scott for the first time for "repair" since I purchased it. My service advisor, Dan Mancari, was very good and kept me apprised throughout the day about my vehicle's diagnosis and remedy and had Elsa ready for pick up with repairs done much sooner than I had expected AND we were able to add on an unscheduled oil change! In addition, when I pulled into the drop-off bay, I was greeted by a smiling employee, Donald. When I asked Donald how he was today, he joyfully sang back to me in a beautiful voice "I'm aweeeeeeeesome!" and that made ME feel awesome!! Made my whole day! Love my Elsa and love Scott Honda Service Department!!! More

Amazing Customer Service! Azad Yepremian was so helpful and awesome! I came into Scott Honda for service and when i picked it up later in the afternoon he helped with me with m Azad Yepremian was so helpful and awesome! I came into Scott Honda for service and when i picked it up later in the afternoon he helped with me with my car and also used his magic spray on a spot on my car that now looks great! I will definably be back! Thanks for your help! More

Bernie is the best! My salesman, Bernie Hughes, is full service. He picked up my car to take it in for service and save me a trip to West Chester when I was on vacation. My salesman, Bernie Hughes, is full service. He picked up my car to take it in for service and save me a trip to West Chester when I was on vacation. Service is always great at Scott Honda! More

Honest Service Went today to Scott Honda's Express Service, a few hours before their official closing on a Saturday. Was attended to immediately by John Barth who i Went today to Scott Honda's Express Service, a few hours before their official closing on a Saturday. Was attended to immediately by John Barth who is courteous, friendly and very professional. Told him what my car needs service for which is the straightforward oil change and tire rotation. Was informed that it would take them about 45 minutes to complete the job. My car was ready in the estimated promise time and was briefed on what was done including the multi-point checkpoint on some of the critical components of my car. After settling the bill I was on my way to my other commitments. This is what I want whenever I take in my car for service: No drama. Kudos to Scott Honda for keeping honest and straight-forward employees such as John who will just accomplish what was requested and not try to do any up-selling. Personally hate that kind of tactic because I know what I only want done to my car and nothing else (unless it was clearly pointed out that something serious needs to be addressed because of safety concerns, to which I would believe if it's true). More