Scott Kia Of Springfield

Highly professional, very helpful and kind,excellent service This was my very first car and I must say my experience couldn't have got any better. I was very pleased and very satisfied by Eric Suplee's work eth This was my very first car and I must say my experience couldn't have got any better. I was very pleased and very satisfied by Eric Suplee's work ethic, with his professionalism, kindness and overall service. He was very helpful about explaining and informing me about my vehicle. Not only did he offered me the best options that was suitable for my needs but also he made sure I understood what I was buying, the loan process and my investments. He was very competent and confident with his work. I loved how he took his time do help me through the entire process with getting my first car and he made sure every thing was done in a proper manner and accurate and made sure I was satisfied with the process and nonetheless my vehicle. I admired how he took time to listened to my concerns and made me feel very valued as a customer. I did not think the experience would be super easy and I never imagined to go through this process on my own! However, with Eric's help through out the process, I am super satisfied as a customer and driving on the road like a super happy superwoman! I walked out of the dealership, not only feeling satisfied, but also appreciated as a customer and I felt like a valued individual by the entire team of the Scott Kia dealership including Eric Suplee through out my entire process. Not only they serve you with the best but they make sure you understand you vehicle and warranties it comes with, the loan process and also help you understand what the vehicle can do for you and how Scott Kia can serve you in the future! In fact, Eric and his team helped me every way around to meet my needs and made sure everything worked out for me just how I wanted. In addition, they make sure as a customer you get the best experience and the process is not overwhelming, its simple, fast and wonderful! I also want to add that, I love how they treat you as a priority customer even after deal is closed and you are set to go. They keep in touch and check on you to see if you are doing good with your vehicle and provide you with any additional assistance if you need! If you are like me, who wanted a good deal, excellent service and warm atmosphere, I highly recommend you to come to Scott Kia for your vehicle and meet this wonderful gentle man Eric and the entire team! Thank you Eric and Scott Kia, I am enjoying my very first and brand " new" Kia Forte! Thank you for the awesome experience. I highly appreciate Scott Kia and the overall service! More

Professional, Courteous and patient! Eric Suplee was extremely accommodating; he not only understood my needs but took the time searching every avenue to put me in a loan that was feasibl Eric Suplee was extremely accommodating; he not only understood my needs but took the time searching every avenue to put me in a loan that was feasible. He’s the man to go to for your next Kia! Natalie Anne Pagano More

It was amazing He was really great! He gave us the best deal and made my experience so great!!!!! This is my first car and I couldn’t be happier thanks so much!!!!! He was really great! He gave us the best deal and made my experience so great!!!!! This is my first car and I couldn’t be happier thanks so much!!!!! More

New car Great experience got a new car was in and out hassan the salesman was very helpful and knowledgeable highly reccomend great experience with scott kia Great experience got a new car was in and out hassan the salesman was very helpful and knowledgeable highly reccomend great experience with scott kia More

Exceptional customer If you need to buy a car go to Scott Kia, the Sales Dealer and Manager provided exceptional customer service. They made me feel very comfortable and If you need to buy a car go to Scott Kia, the Sales Dealer and Manager provided exceptional customer service. They made me feel very comfortable and willing to work within my financial requirements. I had reviewed online a specific car I wanted to come see and upon arrival it wasn't exactly as I expected. The dealer and manager did everything with in their power to accomadate my requirements with the car and make the process as easy as possible on me. I would highly recommend them. More

Ask for Dan! My Husband & i walked in to Scott Kia on a very windy, rainy Saturday and (luckily) was introduced to Dan Hrehocik. We told him what we were looking My Husband & i walked in to Scott Kia on a very windy, rainy Saturday and (luckily) was introduced to Dan Hrehocik. We told him what we were looking for and he showed us a vehicle that had just come in but wasn't ready yet. I made an appointment to go back during the week and Dan had it ready and waiting for me to test drive. What a great ride! It was my first in a Kia and it was the Sedona. I told Dan I was seriously interested but I was also looking at a G.M. mini van. Dan gave me the car fax and then I compared the two vehicles. Not hard to pick the Kia with the 100,000 mile warranty. Dan is a great communicator - he keeps in touch! I was pleased with the whole experience and I am enjoying the Kia Sedona. Mary Anne N. More

Great Experience I recently bought a 2019 Stinger GT2 from Dan Hrehocik @Scott KIA (Springfield, PA). He gave me quite an amazing deal and both the new car and my trad I recently bought a 2019 Stinger GT2 from Dan Hrehocik @Scott KIA (Springfield, PA). He gave me quite an amazing deal and both the new car and my trade in. The whole deal processed faster and more comfortably than any other car buying experience that I've ever had before. 5 out of 5 stars for me. Dan was extremely knowledgeable and exceptionally patient with me throughout the entire process. Thanks Dan for the amazing experience and I will definitely consider you and Scott KIA for my future business. More

Fantastic! I set up an appointment with Hassan and when i showed up, I didn't have to wait and I had his full attention. Hassan made everything easy for us and w I set up an appointment with Hassan and when i showed up, I didn't have to wait and I had his full attention. Hassan made everything easy for us and worked hard to help us get in the car we wanted. I would recommend Scott Kia delaership to all my friends and family. More

Quick Car Purchase Quick response to my online inquiry for a used car. Shared my budget & Chuck & Dan were wonderful to work with them. Professional and kind Salesmen! Quick response to my online inquiry for a used car. Shared my budget & Chuck & Dan were wonderful to work with them. Professional and kind Salesmen! More

Ask for Hassan!! Hassan was friendly and chill from the start. I knew which car on their lot I wanted to look at because I saw it on their website. They had well lit t Hassan was friendly and chill from the start. I knew which car on their lot I wanted to look at because I saw it on their website. They had well lit thorough photos. I made an appointment for after work. Nobody is expected to know everything about every trim level of every model, but Hassan seemed to be pretty knowledgeable. When he didn't know something he wrote it down and said he'd find out for me. I had done a fair amount of research, so I knew the answers to most of the questions I was asking. Hassan was honest and helpful the whole time, through the entire buying process. When I showed up for my appointment Hassan was waiting for me. I didn't realize it at the time but there was also another couple in the showroom who was also interested in the car. They had to wait to drive the car because I had an appointment. After I test drove it Hassan handed the keys off to another salesman who test drove the car with this couple. Before they got back I put a deposit down on the car to hold it. I later learned that the couple that test drove it after me offered to buy the car. But, because I had put a deposit down on the car they were not able to purchase the car. Keep in mind this is a very well priced car with very low mileage for a certified pre-owned 2016. The next time I could see the car and go through with the deal was a few days later, this was a stressful time for me because I did not personally know Hassan before this and did not know if he would sell the car and refund my deposit if the other couple were perhaps to offer more money. If the employees at Scott Kia were not honest they would have sold the car the first chance they got, but this situation showed me that they are trustworthy! Hassan held the car, had it detailed, and a dark spot on the driver's door wet sanded off. The cabin air filter was not changed, so they changed that too. I paid in full, the transaction was an absolute dream. I cannot stress this enough. I was ready for a high pressure sales pitch. I calculated what I thought the final check I'd have to write should total, I was off by only a couple hundred. I was not even offered extras like seat protectant spray until after the deal. And when I was offered the extras it was correctly assumed that I would not want them. Kristin explained everything very clearly for us and even left the room to take care of other parts of the transaction when she knew we wanted to read all of the fine print. Ridiculously generous! It's like they know there's a better way of doing business and they make the changes to improve! After signing only a handful of papers, Hassan was willing to take as much time as we needed to connect our phones to the car and get all the technology set up. With the sale being wrapped up he asked if he could have a photo of me next to my new car for his website. This is important because it shows Hassan takes pride in his work. I also got a thank you letter in the mail about 2 weeks later. In contrast, Murray Kia of Conshohocken made me wait a inexcusably long length of time to enter my license into their computer system when I went to test drive one of the cars on their lot. I don't think the salesman knew how to do it. He was older. Then, within 3 minutes of exiting the showroom, walking toward a vehicle, the Murray Kia salesman told me he has prostate cancer. I don't appreciate this unsolicited personal information. It had no bearing on what was going on. Also, everyone should know it's policy at Murray Kia for the salespeople to make you wait for a manager come to talk to you before you leave. I don't like everything about that situation and I don't appreciate the social discomfort it forced me into. Scott Kia didn't waste my time like this. I'd been to Murray Kia before and been thrown around by their sales department, it's their standard operating procedure. Scott Kia was different, they were respectful, matched my calm demeanor, ect. Every step of the way the employees at Scott Kia are working hard to break the stereotype of aggressive used car salesmen. My wife was also impressed with the entire experience. Right now we have three Kias and in the future we can't see ourselves buying from anyone buy Hassan at Scott Kia. More