Scott Kia Of Springfield

Best car buying experience I ever had! This was by far the best car buying experience I have ever had. I highly recommend buying a Kia car and buying it from this dealership. Everyone that This was by far the best car buying experience I have ever had. I highly recommend buying a Kia car and buying it from this dealership. Everyone that works there is friendly and helpful and not pushy like other dealerships. And Dan was THE BEST SALES PERSON EVER!!! I would definitely give him 10 stars! More

I LOVE Scott Kia! By far the best experience I have had at any car dealership! I recently came here for the first time to have some work done on my car, and I was very By far the best experience I have had at any car dealership! I recently came here for the first time to have some work done on my car, and I was very impressed. The staff are all so friendly and helpful, and the service department waiting room is beautiful, comfortable and clean. They also offer free coffee, Wi-Fi, and doughnuts- how nice! The service department is great... Very attentive, knowledgeable, and made me feel like they appreciated my service and cared about my car. They go above and beyond to make sure the customer has a great experience, and it is very much appreciated! *Evone in the service department is absolutely wonderful, she is the number one reason I have been so impressed with my experience! Thank you for going out of your way to help me Evone, and for being so pleasant and caring, you are truly a gem!* I will definitely be back, in fact I don't plan on taking my car anywhere else for service again! Also hope to make my next vehicle purchase here, because I know it will be a smooth process at a place I can trust! Thank you Scott Kia! More

AMAZING!!! VERY SATISFIED. I absolutely had a wonderful experience with this dealer. From start to finish, Daniel Hrehocik took care of me. He has a great personality and very k I absolutely had a wonderful experience with this dealer. From start to finish, Daniel Hrehocik took care of me. He has a great personality and very knowledgeable. He was excellent! I recommend him to everyone. Dan needs to get a promotion very soon. He highly deserves it. Kristen is simply amazing! She is super sweet. I love how organized she was and she explained the warranty well. She helped me make the best choices. I LOVED HER! More

They didn’t turned me down like the others My car was totaled July 1 and Dan and his team worked really hard to put me into a car on July 6. I have walked into 2 other dealerships prior to comi My car was totaled July 1 and Dan and his team worked really hard to put me into a car on July 6. I have walked into 2 other dealerships prior to coming to Scott Kia, and no one really wanted to help me. I can say my credit is not as good as it use to be but I needed a reliable car for my family and to get to and from work. I can say I walked out of Scott Kia relieved and satisfied, and blessed that Dan and his team was able to really help me. I can’t thank them enough! More

An Outstanding Experience My wife and I were looking for a car after our relocation to the area. After looking at multiple cars online, we found a strong candidate at Scott Kia My wife and I were looking for a car after our relocation to the area. After looking at multiple cars online, we found a strong candidate at Scott Kia. I submitted the online contact form to confirm if the car was still available and if we could come in for a test drive. Dan Hrehocik called me the next morning to confirm when we would like to come in and we made our appoinment. From the moment we arrived to the moment we left with the car, Dan was courteous, warm, knowledgeable, professional, and completely exceeded our expectations to make this the most enjoyable experience we have ever had buying a car. Aiding in the excellent experience was Kristen Rose who was most efficient but thorough in reviewing the financing details and documentation with us so that we felt fully informed and confident. A great experience overall and a dealership I will gladly recommend. More

Amazing team I have been working with Dan for the past two years since I first met him while shopping for my wife’s SUV. Since first meeting Dan I am now the 7th p I have been working with Dan for the past two years since I first met him while shopping for my wife’s SUV. Since first meeting Dan I am now the 7th person to purchase a Kia from Scott Kia and work with Dan. He’s friendly, understanding, honest (I know!) and does everything in his power to help you out. I could not imagine dealing with anyone else when getting a new car. Dan has solidified my family’s trust and we will be shopping at Kia for all future purchases. The entire staff has always been welcoming and friendly as well. My family has also dealt with Kristin the Business Manager and she always makes the argeious process of signing paperwork easy and efficient and all the formentioned can be said about her as well. This team is great and I am happy that one day 2 years ago on a whim I stopped at this dealership! More

Great Experience We went in to see if we could trade in our old used car, which had been giving us problem after problem. We meet Bob Flick to see if leasing was an o We went in to see if we could trade in our old used car, which had been giving us problem after problem. We meet Bob Flick to see if leasing was an option because we no longer wanted to deal with the headaches of a used car. It turned out that the leasing options would have been too expensive for us so Bob spent time going over the certified used cars they had in stock and explained that they would still be covered by warranty. We decided to look at the cars he found and we ended up getting a used car with only ~17,000 miles (never had a car with so few miles!) on it with the warranty still good through 2026! And with the certified we have no deductible at the shop there till 2022! And free state inspections for the time i own the car!! Bob worked hard for us to find something we could afford and we could be happy with, and he did great. Kristen worked the finance for us and helped us work through everything, another great job! More

Service upsells Service dept telling me tires must be replaced find out recommemded not required Decieving Pretty sure when purchased used car 5 months ah Service dept telling me tires must be replaced find out recommemded not required Decieving Pretty sure when purchased used car 5 months aho told tires were new More

Great Customer Service, Very professional and Efficient I went to Scott Kia with the intent to check out their inventory to buy a used minivan as I had been using their service department (over the past few I went to Scott Kia with the intent to check out their inventory to buy a used minivan as I had been using their service department (over the past few years for my Sorrento) and felt that they were professional enterprise. Checking out the lot with Bob Flick my wife and I identified a great vehicle at a great price and bought it a few hours later. I can say that after purchasing this vehicle it has been the best vehicle purchase experience I have made to date (5 so far). This is based on the professionalism, candor, straight dealing and frankly great personality that Bob Flick demonstrated. Although more than pure personality, the Dealership as a whole carried it's weight by offering a solid value and good price coupled with a quick, efficient and an upfront purchase process. Of note and another positive aspect of my experience was that there was not pushiness or pressure to buy that day/or soon. As mentioned, I came in with the idea that I would just look at what was available and perhaps purchase something in the coming weeks or/so which I relayed to Bob. Despite this Bob did not rush me out or pressure me to buy something that day but merely indicated he was available as needed and was flexible regarding my needs. I highly recommend this dealership and Bob Flick as a salesman. -A More

Great Experience I have had experience with Bob Flick when he was at another dealer. He is awesome!! Nothing is too much trouble. I highly recommend you see Bob. Al I have had experience with Bob Flick when he was at another dealer. He is awesome!! Nothing is too much trouble. I highly recommend you see Bob. Also, the new building is very customer oriented. This is my first Kia & I highly recommend them. More