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Scott Kia Of Springfield

Springfield, PA

4.5
1,419 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,419 reviews

September 19, 2017

Best customer service! The people at Scott Kia are hands down the best! They made my whole experience easy and stress free. I felt taken care of and valued as a customer at More

by Jackieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cavallero, Shawn Deuber, Melvin Santana, Daniel Hrehocik
Sep 19, 2017 -

Scott Kia Of Springfield responded

Hi Jackie, thank you for sharing your 5-star compliments! Our team truly appreciates you noticing all the ways we try to make your visit with Scott Kia as comfortable and convenient as possible. We love having you as our guest and hope you're enjoying every mile in your new Kia!

September 16, 2017

Disappointed I went into Scott Kia today. First there was absolutley no place to park. For a new facility it was very frustrating. Once I foiund a parking spot I w More

by Linda L. Loughin
Recommend Dealer
No
Employees Worked With
No one !!!!!
Sep 26, 2017 -

Scott Kia Of Springfield responded

Hi Linda, we are very concerned by your feedback and sincerely apologize for the feeling of disappointment and disregard that you experienced during your recent visit to Scott Kia. It certainly does not meet our high standard of excellent customer service that we strive to provide to every guest of our dealership. Your satisfaction is always our goal and we would be grateful for the opportunity to welcome you back, but our attempts to reach out to you have been unsuccessful. If you're still searching for a Kia vehicle, the offer to work directly with our sales manager still stands. While there is no excuse for the experience you had, we are interested to know what time you visited, so at the very least, we may learn how we can improve coverage and scheduling to prevent this from happening again.

September 09, 2017

First lease Ron was very helpful. He showed me all the differences in price between leasing and buying. He helped me realize that every three years my wife or I More

by Mike j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Monroe
Sep 11, 2017 -

Scott Kia Of Springfield responded

Congratulations on your first lease Mike, we are so glad we helped you find the best option for your family. Thanks for being our guest!

September 09, 2017

Hassan is the best!!! Today I left with the car of my dreams! My second car with Scott Kia and they just get better and more VIP. Hassan helped us from the moment we entere More

by Callouxannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh, Kristen Rose
Sep 11, 2017 -

Scott Kia Of Springfield responded

We're so happy we earned the opportunity to welcome you back. We love a happy ending and it was our team's pleasure to make sure you drove off completely satisfied with the best Kia product for you! Enjoy your Niro - great choice!

September 07, 2017

New Kia I visited Scott Kia on Tuesday, September 5th. I had a terrible experience at another car dealer the day before, and I was pleasantly surprised with t More

by Colleen2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Deuber, Keith Williams, Tony Lukanski
Sep 11, 2017 -

Scott Kia Of Springfield responded

Hi Colleen, thank you for sharing your story! It was our team's pleasure to provide you with the awesome guest experience you deserve and we truly appreciate your recommendation of our dealership. Enjoy your new Kia!

September 03, 2017

Perfect carbuying experience You always hear horror stories about car shopping. Not here at all! Dan was pleasant, amazingly helpful, understanding and made the entire experience More

by ErinThomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen (I think) in finance. She was amazing too!!!, Daniel Hrehocik
Sep 06, 2017 -

Scott Kia Of Springfield responded

Hi Erin, thank you for sharing your awesome story! We couldn't be happier that you chose Scott Kia so that we could show you the car buying experience you deserve. Kudos to Dan and Kristen for earning your trust and the opportunity to welcome you back. Enjoy every mile in your Kia Soul!

September 03, 2017

A pleasure to work with. Worked with my salesman Ron Monroe to come to a very acceptable figure for the car I wanted. I'd definitely recommend Scott Kia to my friends. More

by gkleger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dondici, Ron Monroe
Sep 06, 2017 -

Scott Kia Of Springfield responded

Thank you so much for your 5-star feedback. We're happy to see you drive off in the right vehicle at the right price and we appreciate your recommendation!

September 02, 2017

Pofessional, courteous, honest First new car I have bought Ron was very helpful and very patient showing me all the options would shop here again. Everyone was nice and helpful had More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Monroe
Sep 06, 2017 -

Scott Kia Of Springfield responded

Hi Rhonda, congratulations on your first new car purchase - you have made a great choice! And we appreciate you choosing Scott Kia to help you find the best Kia model to suit your needs. We hope we've earned the opportunity to welcoming you back in Service to keep your Kia running great!

September 01, 2017

great expierence Hassan was a great person at the dealership to work with!!!! The whole car purchasing was a fast and great expierence. Shawn in finance was great al More

by AmyL1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Deuber, Hassan Arouh
Sep 06, 2017 -

Scott Kia Of Springfield responded

Hi Amy, thank you for your awesome recommendation of our staff and the experience our dealership provided. Congratulations on your new car purchase and please come visit us again, where our service department will be happy to welcome you and keep you safely on the road!

August 30, 2017

Professional, courteous, honest I came into the dealership with very little hope that I could get a car do to some circumstances. My sales rep was Allen Ma. From the moment we walk More

by Dleaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Allen Ma
Sep 01, 2017 -

Scott Kia Of Springfield responded

We are so happy to hear your feedback - thank you for sharing it! The only thing Scott Kia loves more than putting you behind the wheel of your dream car is treating you to a world-class purchase experience from the moment you walk in, until you drive away. Enjoy every mile and come see us again!

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