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Scott Kia Of Springfield
Springfield, PA
1,311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 09, 2023
The Springfield KIA dealership continues to exceed my expectations with outstanding customer service. My service consultant, Chris, immediately had my car registered, he kept me informed and ensured I ha expectations with outstanding customer service. My service consultant, Chris, immediately had my car registered, he kept me informed and ensured I had everything I needed for this service. More
by william-kissinger
Employees Worked With
Chris Southard
Helpful May 09, 2023
The employees that I came in contact with were very accommodating. Dealership clean. Did not expect to have vehicle vacuumed and washed! accommodating. Dealership clean. Did not expect to have vehicle vacuumed and washed! More
by mannmaryanne
Employees Worked With
Matt Hanshaw
May 03, 2023
Do not take your car to this dealership. They kept our car for just under a month without providing any communication to us, or even ordering parts for our car. They routinely lied and claim They kept our car for just under a month without providing any communication to us, or even ordering parts for our car. They routinely lied and claimed our insurance agent was unresponsive despite our agent’s repeated outreach to Matt H. Not only did Matt claim he never spoke with our agent, he also reported he never even met him in-person. This was proven false information. Our agent showed us repeated email correspondence and outreach attempts to follow up on our claim. He also provided photos of our car at the dealership when he met with Matt two days after we dropped our car off for repair. When it was finally time to get our car after a month of waiting, Matt could not find our paperwork and the shop left glass all over our backseat, despite adding additional costs and time for “detailing.” We will be filing a complaint with the head office at Kia for this unacceptable service. More
by Lea18
Employees Worked With
Steve LaMonaca, Jennifer Kuhfuss, Matt Hanshaw
April 28, 2023
The dealership is conveniently located and very well kept. Everyone I met was very nice. Donta was very helpful with information in comparing different model cars. He was able to also give a general ide kept. Everyone I met was very nice. Donta was very helpful with information in comparing different model cars. He was able to also give a general idea of loan payments. Thank you. More
by shudnell
Employees Worked With
Dante Paul
April 27, 2023
I visited all the local Kia dealers, Scott was last, but clearly the best. Called and was told to come right in. I was greeted warmly and only waited a couple of minutes.Tiffany was amazing, she actually clearly the best. Called and was told to come right in. I was greeted warmly and only waited a couple of minutes.Tiffany was amazing, she actually listened to me, understood what I wanted and delivered, which wasn’t easy as I was very particular, she checked all the boxes. Really enjoyed dealing with her. More
by johnnyc07
Employees Worked With
Kristen Rose, Tiffany Hall, Jordan Allen
