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Scott Kia Of Springfield

Springfield, PA

4.5
1,424 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,424 reviews

March 01, 2017

New Sorento, it's Awesome Dan was helpful from the minute we walked into the showroom. We explained exactly what we wanted and Dan made sure he did his best to get for us. I h More

by Sharon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Deuber, Daniel Hrehocik
Mar 01, 2017 -

Scott Kia Of Springfield responded

Hi Sharon, thank you for sharing the story of your purchase with Scott Kia and congratulations on your new Sorento! Going above and beyond for your satisfactory experience is our pleasure and we look forward to welcoming you back!

March 01, 2017

Getting a vehicle Chuck was very patient, helpful, kind and funny. Even though I waited awhile Chuck and the rest of the staff was nothing but kind to me. More

by Janelle42
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Simpson, Amy Connolly
Mar 02, 2017 -

Scott Kia Of Springfield responded

Hi Janelle, we're sorry to hear you had an extended wait but happy to know that our staff kept you entertained while we worked to provide you with an outstanding purchase experience. Thank you for sharing your story and enjoy your new Kia!

February 28, 2017

Exceptional Experience!! I want to thank Leone Washington in helping with the purchase of my new Kia. It was a easy process and a great pleasure working with him I also would More

by Tamika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anistasia was a pleasure chatting with while waiting on paper work. , Leone Washington, Melvin Santana, Rob Hannigan
Mar 01, 2017 -

Scott Kia Of Springfield responded

Hi Tamika, thank you so much for sharing your story! Our team appreciates the opportunity to help you with your vehicle purchase and treat you to an exceptional experience as our guest. Our service department is ready to help keep you and your new Kia safely on the road. Congratulations and enjoy!!

February 27, 2017

they refuse to service my car I bought there I purchased a 2015 Kia Optima form these jerks. I made an appointment to have my oil changed, they refused because My husband bought a car from hem th More

by Debby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Simpson
February 20, 2017

New Car purchase I had a very good experience and everyone was so nice. Amy Connolly was my sales person and she was excellent! I got the exact car I wanted! More

by krgaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Connolly
Feb 20, 2017 -

Scott Kia Of Springfield responded

Congratulations on the new Kia of your dreams! Thanks for stopping by to leave your feedback... We are so happy that you are 5-star satisfied with your experience!

February 11, 2017

Dan And rob at Springfield Kia are the best !! Dan was very helpful in getting me into a nice new car. Also a shoutout to Rob for all his help and Nicole so happy!! More

by Dawn8954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik, Nicole Michelotto, Rob Hannigan
Feb 13, 2017 -

Scott Kia Of Springfield responded

Hi Dawn, thank you for the 5-star feedback about your awesome experience at Scott Kia. We're proud of our team for making sure you drove away completely satisfied. Hope you are loving your new Kia!

February 10, 2017

Friendly and Pleasant Experience I was very pleased with my experience at Scott Kia of Springfield. They had the exact car I was looking for and went out of there way to contact me ab More

by Eric S. Oppeltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dondici, Amy Connolly, Nicole Michelotto
Feb 10, 2017 -

Scott Kia Of Springfield responded

Hi Eric, thank you for sharing your story! We know that when it comes to searching for a vehicle, you have many options. That's why our team works hard to make sure that you have a genuinely comfortable and enjoyable experience when you inquire about a vehicle at our dealership. We love your feedback and hope you are having a blast in your Kia Forte!

February 06, 2017

Excellent Service From the time I walked through the door, Dan made sure I was completely satisfied . Ed and Shawn made sure I was happy with my purchase. All three gu More

by Nissan owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Deuber, Ed Dondici, Daniel Hrehocik
Feb 06, 2017 -

Scott Kia Of Springfield responded

Thank you for the wonderful feedback! We are so glad to hear that Dan, Shawn and Ed made sure you had a great experience at our dealership and helped you drive away 5-star satisfied in a vehicle you love. Enjoy!!

February 01, 2017

After The Purchase, You're On Your Own This review has nothing to do with the actual vehicle. I am VERY satisfied with my 2016 Optima. The problem is I couldn't be more dissatisfied with th More

by Jim Stout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Rosa, Nicole Michelotto, Rob Hannigan
Feb 07, 2017 -

Scott Kia Of Springfield responded

Hi Jim, thank you for sharing your feedback, which helps us learn where we need to tighten up our processes when situations like yours arise. We truly apologize for all the inconvenience this matter has caused you and we appreciate you allowing Rob to reach out to you and rectify these issues to your satisfaction. We hope you continue to love and enjoy all the great features of your new Optima!

February 01, 2017

Great car. Friendly staff Friendly, capable staff. Couldn't do enough and helped with finance issues. Misunderstanding regarding a discount but Rob did good explaining the reas More

by Thoesof
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leone Washington, Nicole Michelotto, Rob Hannigan
Feb 02, 2017 -

Scott Kia Of Springfield responded

Thank you so much for sharing your feedback! We appreciate the compliments to our individual staff members who work hard as a team to make sure guests like you have the best experience possible. Congratulations on your new Kia!

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